Western Dental

I had today my. 6 months check up for my teeth. My appointment was 12 noon. I left at 2:20 Pm. I asked them why I had to wait so long. At 1:15 Pm I just had done my X ray. They told me they were under staffed. I told the lady they could have told me. Then I was going to leave. She had nobody to do my cleaning. I told her I’m leaving. They were on break. This is my last time that I’m going there, I had already so much pain and a startted to get a bad headache. She said I’m sorry. I don’t care about sorry. My driver told me the dentist dr was also on break. I miss Tom. Since he left they to much problems

Terrible service. Do not come here because they do not care about your teeth they just care about your money. They always call you an hour after your appointment and force you to pay extra money when you don’t have to

This place is awesome the staff is super nice the doctors or dentist care about your teeth they’re very helpful I went in and got my teeth cleaned and braces in one day no wait for days here n I love it, :) I am very satisfied. I would definitely recommend this place. Soon as you walk in everybody has a smile you could tell that they love their jobs. I went in there had my appointment I sign in and less than 5 minutes they call me in :) … I always hated the dentist ever since I was a young child but now I love the dentist.

The call center is the absolute worst. I’ve called about 4 times because most of them don’t even know how to do their job. I tried scheduling for an appointment to get a new retainer but nobody can help me. One couldn’t find my chart, and 2 people hung up on me and another put me on hold, but the last time that happened I waited for 6 minutes and I knew they weren’t going to help so I just hung up. The call center is the absolute worst customer service.

I didn’t have any insurance and the staff at Western Dental made it very affordable for me to get the work done with a small down payment and monthly payments… The waiting was not long in the waiting room… I had a small problem with rescheduling for lab work, but the receptionist Mariam made sure that I would not get rescheduled and that the lab work would be there and for that I thank her…

I’ve been to Western dental a lot of years I went to get my braces done there and it was horrible $ 4000 to come out with a crooked smile I am still not satisfied with my teeth and have been thinking of going somewhere else and getting braces again so not only am I made that I don’t have the smile I wanted but now I have to pay even more money to get what was expected. Now as far as fillings and extractions go 7 hours after getting my fillings done I still couldn’t feel my mouth now I have never had that happen before. Now Extractions, I have had 5 teeth pulled there at Western dental and the first two it was good but for the last three where my wisdom teeth now I expected a lot of pain from those no joke there but the pain I had got worse not better as the days went on the «specialist «one didn’t put my stitches in correctly so they tore causing me and extreme amount of pain and I had to go back in days after getting it done and had them fix what their so called specialist messed up. but the Dr I had for that visit was extremely nice and thoughtful. He understood I was in a lot of pain and took really good care of me I walked out of there happy not only had he taken good care of my problems but he gave me lots of answers as well. Now if he did my teeth everytime I would be happy. There are some things that Western dental needs to work on
*customer service
*cleanliness
*wait time
*organization
*better tech screening

ive been dealing with the worst tooth ache I have ever had in my life for the past week. Since i was a new patient the soonest they could see me was today Saturday, April 18, 2015 @ 9:30. I went to the e. r to hold me off until they could see me. So here I am excited to finally get this tooth taken care of right? even arrived at my appointment 15 mins before time. Only to sit in that darn waiting room for an hour after my scheduled appointment time. After seeing several people who arrived after me –be seen before me I got up and left. I have never been treated like this. Maybe its because I have denti-​cal as opposed to insurance ive had before I decided to go back to graduate school. Either way I waited a week for this appointment. I refuse to wait another week in the waiting room .:(

The only reason I considered getting braces here was because the lady who explained the financial part of it was super nice. Other than that, the examination was very short and I could not hear the orthodontist at all. He was talking so low and was standing right in front of me. I had to ask him a million questions because he did not explain anything. Also, the area is really bad and the wait was long because it was packed inside. I also didn’t like how there was no privacy because every other consultation I’ve been to, I had my own room.

never go there they will mess up your teeth and say you need this you do not and some many different people work on you takes forever and the work they do docent last and they wont fix what they do wrong if you go there you will loose your teeth.

The indian dentist does not care about the patients. She just wants to finish fast and hurts the patient. I went in today and she poked and stabbed my tongue and gums with the tools. Now 7 hours later my back teeth are killing me where she filled my cavities (they never did when it was done before) and they want me to go back! Never going back there again!!!

Western Dental is only out to take your money! I went in for a free consultation to get my son’s braces removed. They weren’t able to give me a price in the office becauseit was after 5, but I had been told elsewhere that it wasn’t covered by insurance so I assumed I’d have to pay the full price. I left without any answers, but soon after started recieving phone calls to come back. When I called back & finally got through to Alberto at the 1 – 800 # I was left I was delighted to hear that I could make 3 low payments… WRONG! When I got there the payments had tripled from what I was told over the phone.

Had nerve damage to my tooth starting Saturday. I wasn’t able to use their after hours service because I wasn’t already a patient, but Monday morning with no appointment they got me in fast. They were so caring, and fast with removing my tooth. I was so relieved. It was painless, and kind. Yes its dirty outside, but that doesn’t matter, getting the job done does. Thanks Western Dental this will be my dentistry of choice from now on.