San Bernardino Advanced Imaging

Worst run imaging center I have even tried to use. They confirmed appointment, only to get there to take a STAT CT scan, having the paperwork ALL wrong and getting the needed insurance approval. they never told you had any issue. On top of it I had to take expensive premeds way ahead and not eat for long period; had to brother some to drive me home who had to leave training. One big problem they have is a offsite. reservation office who says YES to the appointment but the actual office doesn’t have any of the correct information to let you in. Bottom line they would not do the CT Scan as promised and wasted everyone’s time. I would recommend not go to mis handled imaging. Center. Also to mention it had tons of people waiting, not like other imaging centers. Thanks God for Other imaging near by was able to do the imaging within a half hour later with no list of excuses.

I am a Hispanic female. I walk in at 745 am they last at the front desk ask me if I want my paper work in English or Spanish I tell her English and she gives me the Spanish paper work… I am Hispanic I do know Spanish like the back of my hand but there are a few words that are hard for me to understand and read. Not just did I feel ofended for her not paying attention to my request why ask that question of you don’t give a dam and profile your patients? On top of that I wasn’t seen until 930 during my wait the front desk ladies kept critizing and talking shit about the patients that would walk in and out and they were more worried about their football season than attending their patients.

Ever heard of a MRI without ear plugs? Come here and you will. Next best thing to being behind a jet! Good luck!

Today was my first visit here for an ultrasound, and it was by far the worst experience. I was here an hour in a half early, because I was told that they wanted me to be there half an hour early. It took them literally an hour after my schedule appointment to be called. Now I am waiting for a cd that my doctor has requested. I was told it would only take 15 min, I’m still waiting here and it’s been more then half an hour and still haven’t received it. WORST PLACE, DONT COME, unless you don’t have anything to do, and don’t mind the wait.