Mt. View Mortuary & Cemetery

Nice cemetery, the mausoleum is well taken care of.

Shame on this funeral home. During the time I needed to make arrangements the my father, I visited this establisment from a recommendation. They were rude and only one employee acknowleged me. I sat in one of their rooms waiting, waiting and waiting to speak with someone. Despite numerous employees walking past the room, looking into the room, no one offered any assistance. Because I was already feeling horrible making these arrangements, I decided to leave. As the one employee who greeted us earlier asked what was wrong and I told her, the remaining staff just looked at us with smug expressions. I’d never step foot back into this place if I needed this type of service again.

Having been a Pastor since 1986, I have performed more funerals than I can remember. Often, I was asked by church friends to go with them and help plan Memorial services, and then deliver the eulogy and the graveside services for them. I have seen very good professional Mortuaries, probably the best.
This last week, my adopted Mom went to Heaven. The ladies who helped us plan the arrangements, Brittany and Aimee Lee, were so very kind and professional. It was nice working with caring professionals… On the day of the services, the funeral attendants were very kind and helpful. Daniel was very sweet to all of us, and Eric helped those of us involved with the service (musician, pall-​bearers, me) with clear leadership and a sensitive demeanor. Mountain View is top notched professionals. The cemetery grounds are well maintained and lovely. Even if California is in a drought, Mountain View supplies their own water from underground wells. It will always be green in the summer. Thank you for all your help in my Mom’s home-​going services. God bless you.

I preplanned my arrangements in 1998. A contract was entered and paid in full for an amount of $ 993.64. I since moved out of state and wanted a refund of hard retail goods I paid for. I get a email from Aimee Miramontes stating that I only have equity of $ 350.19. Hmmm. How does something that you paid $ 850.80 plus finance charges become valued at $ 350.19. Totally lame. I live almost 600 miles away and made other plans with my family. Do not enter into a cemetery interment rights, merchandise & services purchase security agreement with these people. No one explains this to you. I have accelerated my case to the Funeral Bureau in Sacramento, CA They can take your full price money but I guess over time their prices go up and you are not notified that you are not covered for what your funeral actually was priced at when you pre-​planned. Its all about the money folks. They will take your money while your alive and when you die they will tell your family that when you pre-​planned the funeral costs have increased. Either way the family will have to pay the extra money. Do not deal with these people. Her email was impersonal and condescending. Go elsewhere and if they say sign here, READ, I was lied to when I pre-​planned and now they want to keep my money. How great for the living. Go ELSEWHERE!

A few months ago I visited Mountain View Memorial Park to find some of my relatives graves. I was doing some digging into my genealogy and wanted to take pictures of my relatives’ graves. I knew with 100% certainty that my Great Grandparents and Great Great Grandparents were interred within, I just didn’t know where.
I first approached the receptionist and was told that I needed to fill out some forms in order for them to look up the plot locations. I had no issue with this. She proceeded to hand me a clipboard with the documents and began talking on the phone with a co-​worker. She did not give me a pen, so I stood there waiting for her to finish her conversation to ask for one. When she got off the phone, before I could begin to ask, she walked out of the room and completely ignored me even though I was standing right in front of her. I ended up having to go behind her desk to grab one myself.
When I completed the forms, another woman took them from me and proceeded to tell me that I needed to come back at a later date for the information. Since I live 2 hours away I explained that I came out for the sole purpose of completing this task and was not coming back out any time soon. She tried to tell me that they were «too busy» despite the fact that the receptionist was having personal conversations with another co-​worker and two other employees were snacking on the candy dish in the lobby. I begged her to at least look up my Great Grandmother, because I was told by my Aunt that majority of my relatives were buried near her. She finally obliged and handed the task to a young lady.
The young lady proceeded to go into the back to look up my Great Grandmother. When she came back she tried to tell me that I’m probably confusing Mountain View with Monticeto Memorial Park in Colton. I told her my family was at Mountain View and she needed to double check.
When she left I felt so frustrated that I called my mother to see if she knew where the plots were. I left a message for my mother to call me back. When I hung up the phone, the receptionist scolded me and told me if I needed to make a phone call I should go stand in the corner on the other side of the room because I was disturbing her work. What work? You are sitting around chit-​chating with co-​workers. There is no funeral taking place, I’m the only person in the lobby, and your phone isn’t ringing causing you to actually have to work.
Finally a man came out with the documents I previously completed and a map with all the locations of my relatives’ graves.
This situation was a lot harder than it needed to be. I should know because I AM A FUNERAL DIRECTOR! The professionalism of Mountain View’s staff is sub par and the way that receptionist treated me was reprehensible. You NEVER tell someone that you are «too busy» to help them or scold your customer’s as you would your own children. Had Mountain View just done their job in the first place I would have never had to call my mother for help. I’m ashamed so many of my relatives are buried here and have advised my family members to consider using another memorial park.

Well this is definitely a review from the heart. I have been going to Mountain View Cemetery since I was 18. But at that time it wasn’t too really to visit with someone I knew.
At 18 I met this wonderful man who became my husband, he and I were from 2 different worlds and in a minute I’ll explain. When he asked me out for the 1^st time I was all excited! And he picked me up and said I have someplace special I want to take you and show you, and I was thinking woohooo this man put thought into our date, maybe he was just as excited as I was. Well yes he was excited, but it wasn’t the same. He took me to this cemetery for our 1^st date, CAN YOU BELIVE THAT??? lol oh I was not very happy. He said I wanted to show you someone, he was into rock at that time, and I was not, I was Madonna, he was Ozzy Osbourne (see 2 different worlds) and he took me here to see his idol, Randy Rhoads, I being mad, and wanted this date over, didn’t care who he wanted to show me. I was such a brat back then. But since then we would come and visit Randy together and we would laugh at our 1^st date.
5 years later, life changed, and this became my husband’s permanent address. I have been visiting him with the kids since 96, and I have to say every time I am there, the grounds are kept nice, there is no litter or graffiti, its well maintained, his headstone always looks good, and this just seemed like the perfect resting place for him. The staff and everyone are friendly, and if by chance you wind up at the cemetery without flowers, they do have some for sale; also there are 2 flower shops across the street as well. Now when the kids and I come we also stop by Randy to say hi to him too

I came here with a few friends to pay homage to guitar legend Randy Rhoads, of Quiet Riot and Ozzy Osbourne fame who died March 19, 1982 in a plane crash.
His tomb was right by the entrance, and was very easy to find. The groundskeeper, really nice guy, came by to say hello to us, helped us take a group photo, and chatted with us a while about the other people throughout the years that have visited Randy’s tomb.
Overall: Highly recommended experience if you’re a guitar geek and you find yourself in the LA area and are willing to make the 1.5 hour drive out to San Bernardino.

Although I never wanted to come here I must say its a very peaceful place. I come here to visit my Angel. My nana. I miss her so much and being here makes me feel a lil closer to her even though I carry her with me everyday. The staff is wonderful. Even when planning my nanas funeral they were such great help and very respectful.

A nice place to visit, but of course, you wouldn’t want to «live here.»
The staff here have always been very professional and courteous. No one is flamboyant, over the top nor will they behave in any manner other then one of a respectful nature.
The grounds, while maintained every Wednesday, would benefit from tailoring above and beyond driving a ride-​on mower around in circles. It’s not uncommon to see crab and other varieties of grass growing unchecked, sometimes encroaching on head stones. They might save some money by not over-​watering some of the areas to the point where you walk across soggy patches of lawn.
I’ve never seen evidence of vandalism here which is great. Even though major roads run along two sides of the property, it’s a very peaceful place to come and visit someone you’ve lost.