KFC

Got a family meal, chicken is old, gave me 2 mashed potatoes instead of a cole slaw, no corn. Poor service, seems no one cares either.

The service was very slow. Only two people who knew what they were doing. Chicken was a little cold. Asked for butter and the gave honey. Asked for dipping sauce. And didn’t get any. Wasn’t happy

If you do not speak Spanish as your primary language be prepared to wait, and wait and wait. I was there with a white woman and a black woman waiting for our orders. THREE Spanish speaking families came in, ordered and were served before we were. When the white woman complained the «server» threatened to call the police. When the woman asked for a refund she was refused.
Unfortunately for the young Hispanic, I have lived in Puerto Rico. She assumed that none of us understood her conversations in Spanish. They were NOT complimentary about the «non-​Spanish speakers».
I wrote KFC about this. I got absolutely NO RESPONSE.
The only Customers who get «Service» Hablan Espanol.

was craving kfc though id give it a second chance since its close by but no!

The customer service s horrible and we never get a correct order and they rip us off and give us the wrong chicken or sides and there chicken is not that special

The chicken tasted like it was microwaved should have gotten back to complain but simply I would not return there horrible customer service to btw

Love the chicken little sandwiches :) they were moist and tasted fresh. I love coming here for dinner and lunch. Posting picture next.

Very rude customer service was in line at drive through over 8 minutes to get told were closed. You guys need to wake up and smell the coffee as now you have pooeywa chicken 1 block from yoi that grand open2d today. Clerk with long white hair was very rude. Dont even know why I came back here…

I don’t like this place, one time my food was undercooked on top of being the wrong order. Every other time order has been wrong food has been crappy and the staff rude. Even when I very polietly let them know my food was not well cooked.

Really bad kfc. Dont know why the owners of this kfc need to over price everything on their menu. I will not be stopping in here ever again.

I’ve been there several times. They never get my order right. One time I went they were actually out of chicken for the night! It was only 7:30pm. Service is bad. You can stand at the counter for5 minutes without even being acknowledged.

This place is an absolute JOKE! If I could vote negative I would! Never ever have I gotten a complete and correct order from this place! On top of that Almost every time we have gone it has been a 20−30m wait for chicken… insanity! The Mgmt of this place clearly has a case of «cranial anal inversion» for this to be such a chronic issue. Contacting corporate is just as futile as they playcate your complaint with a processed form letter and a whopping $ 5 gift certificate… Gee thanks! I’d prefer them to fix the problems than to insult me… If you have any sense or value your time and sanity DO NOT Patronize this location. Just a nickels worth of free advice from someone who will never bother with KFC again… Simply not worth it.

Longest wait ever for fast food. It may be good, but who gives a crap when you order lunch in the drive thru & don’t get your order until dinner time!!!

The staff here at this location are horrible. As one stated, I also get no butter or honey in my bag. This has happened many of times to me at this location. i have even complained. I dont know why i did, nothing has changed. One time I even double checked my order for butter and I was happy to see it in the bag. Drove all the way home opened up my box… and, yup you guessed it, no freaken biscuit. Are you freaken kidding me. Ok ok you got me jokes over this is bs now!

Chicken in San Bernardino… What do you expect? Bullet proof windows, heavy duty locks… Advanced security cameras! It’s like a KFC in Prison! Lol! Before they relaxed bullet proof windows… I remember seeing bullet cracks on them… (2) crazy!

What is so hard about putting butter and honey in the bag when biscuits are ordered. That should be an automatic thought when you put bisuits in the bag… geese…

They were understaffed as two employees were working while two were taking a long break. The food was fresh and service was slow, but they were friendly.