Ethan Allen

Junk! Absolute junk and the store/​company has NO customer serivce! I grew up with Ethan Allen furniture and it was very well made — in fact it is still in a spare room at my parent’s house. We bought a bedroom for our daughter at this store a few years ago. We were charged incorrectly and after hours on the phone and repeated promises it was never corrected. After a while the amount just wasn’t worth the effort. Then the bed broke after about a year due to poor design /​manufacturing. This was very frustrating after our daughter had taken great care of the furniture and planned to take it to college. Again, after several calls and one run around after another a guy came out and said they would send another bed out. It never came and again after a series of useless customer service people and BS promises from the store we were told they just changed their warranty and someone else would have to inspect it. Again we got nowhere and contacted corporated in Danbury — no response! After nearly a year of NO service from Ethan Allen and a stack of books holding up one corner of the bed we dumped the furniture — thousands down the drain.