Donegans Tree Service

Our really enormous olive trees have been butchered in the past, so we’ve let them overgrow. Realized it was time to bite the bullet and have them trimmed. Really, I was mostly after thinning, since the olives were just destroying the place. Received a quote of $ 1,400 from a different business. Called Donegan for estimate. Owner came out and gave an incredible estimate, but since it was during the holidays, the work couldn’t be done until early January.
Well, they came out yesterday, and got through one tree, and as they were working, I was seriously concerned that they might be butchering them, as they were cutting a ton off. Woke up this morning, and took a good look in the daylight, and I absolutely LOVE the result. Definitely thinned, and trimmed immensely, but they don’t look butchered. They look groomed, and we can see the house! They’re still very tall, and have a nice border shape. They returned today and worked their butts off in the downpour to do the other tree.
Hats off to Donegan.
Thank you!

This was the second time we have used Donegan’s and were very pleased with the service. The crew chief came out and gave us our estimate as well as and estimate for our neighbor who had also used them before. The crew and crew chief, were a little late but called to inform us they would be delayed. On arrival, we reviewed what was to be done. All the work was done very well and they cleaned up really well. Perhaps our experience was better than some because we did stay and «supervise» the work. When we made an observation or request for additional adjustments, the chief responded amiably and took care of the issue. I can see where if we weren’t there, we may have been disappointed, but as it turned out, we would recommend them with the caveat that you should hang out and «supervise».

STAY AWAY! Hired this company after Garth (owner) came out to the property and gave me an estimate for the work we requested. I was very clear about the work that was going to be done and Garth assured me it would be done accordingly.
IT WAS NOT! After speaking with his foreman, I was able to speak with Garth on the phone about the horrible job his workers had done. His reply was «If you are not satisfied, then don’t pay for the work». I was not intending to get out of paying him, just wanted the job done the way we had agreed to. How do you pay or not pay for a poor job? We are still left with the horrible results which money cannot correct.
Sad to see that I was dealing with the owner of the company and he was not willing to correct /​finish the job he was hired for. VERY UNPROFESSIONAL. His crew also were very unprofessional and lazy. Even his foreman told me that it was a «less than mediocre job». But Garth wouldn’t come to the property to see the poor job his crew had done, nor did he instruct them to finish the job according to our agreement.
I would have given ¹⁄₈^th of a star rating if possible.
I say use any other tree service in the Inland Empire, but stay away from Donegans!

We spent $ 1200. to get our trees trimmed and they were butchered by the people from this company. We asked them to «thin» some trees and they cut the tops off, hacked the branches leaving jagged edges, completely uneven. It just broke my heart. After a year of trying to let the trees recover we are having a new company come out and try to repair some of the carnage. The guy from the new company was shocked by what Donegan had done to our trees. One tree will have to be removed, some will take years to recover.

These guys were recommended by a friend and I’m glad I listened. Call them for a free estimate. Everything can be done by phone and fax and email probably if you don’t have a fax machine. Just give them the details of what you want done over the phone and Garth will come by to leave you an estimate in your mail box. If they don’t pick up, leave them a message and they usually call back within the hour. Their service is fast and COMPETITIVE! I will definitely go with these guys the next time my trees need to be pruned. Thanks Donegan!