Big Mike’s Rooter & Plumbing Co.

Unprofessional. Charged us 165 dollars to replace a toilet which only lasted couple days. We had to call them back to have them fix the issue again. The 2^nd guy said he would have to come back to fix it the next morning at 9am. He apologized for the first guy (who he claims is no longer employed there) and said he would do it right this time. We wait for him to show up or call and we hear nothing. 1130 am we call and voice our concerns about how unprofessional this was. We received a call 1145am saying he was on call the night before and had left a message with the office. Which means what to us? Our toilet is broken and we had an appointment. Well we will never call them again. We will be taking our business elsewhere.

Great service very professional and honest plumber. Arrived in a timely manner. Prices are very reasonable.

Called Big Mike’s today about a leak in my house. They came out at 7.30 in the morning and spent a couple of hours to identify the leak. Told me it would cost $ 975 since it’s an almost entire day job. Left at 9.30AM, and never heard from them. Called the office who traced them and they returned at 1. Completed the job in about 15 minutes and demanded $ 975 for just a few hours work. Don’t use them. They cheat.

I had Big Mike’s out to clear my bathtub drain. They were quick, cost effective, polite and very professional. They had my drain cleared in less than 30 minutes. I would call them again for my plumbing issues. I recommend them very highly. Thank you Tim and your co-​worker whose name I don’t remember, sorry.

We have had big mikes out 2 times over the years and both plumber’s did a great job. Fast, good work, honest and price was reasonable i would definitely recommend this company. Thanks again nick

called Big Mikes yesterday to run a snake thru a drain, he was out in less than an hour took care of the problem… first class!

I cant say enough good things about Big Mikes! I’ve had to call them out twice this year for fairly large jobs and both times they provided exemplary service. After speaking with a receptionist, the plumber contacted me in less than 15 mins to advise when they would be able to arrive. They assess the situation and thoroughly explain the problem, how they intend to fix it, and how much it will cost.
Joe, the plumber who helped me this week gave me best case/​worst case scenario and the price difference between the two jobs. He was able to make the best case repair but knowing both situations put my mind at ease. Joe was very polite, worked quickly and even swept the mess that was made by doing the repairs when he was done. This summer, my first repair with Mike’s was completed by Oscar, who was equally professional and polite. He repaired a main in my front yard in 110 degree plus heat and remained composed the entire time.
As a woman making these decisions, its the highest compliment when a man can explain the situation without being patronizing. Neither Joe or Oscar spoke down to me, instead they took the time to explain what needed to be done and answered my questions. Their professionalism is much appreciated, and they will be the only guys I call with any future issues!
I may just call again to see a man sweep my kitchen floor ;)