Tommy’s Windshield Repair

These guys are great. Couldn’t find not one Winshield repair to help me out on a Saturday! Tom is the man.

We spoke with the owner on Wednesday and had a scheduled appointment for our front windshield and headlight restoration at 8am Saturday morning. We get there and there are 9 other cars and the owner tells us we will have to cancel the headlight restoration and only do the windshield because he is too busy. When we pulled in he was talking to another random guy who was looking for a SafeLite that he had previously had an appointment with. That guy stayed here instead and had Tommy, the owner do his windshield too.
At about 10:30 he finally got to our car, one of the last ones there. One other car pulled up. About 11AM I finally ask what is taking so long, as the other car that had pulled up was already being completed. I say that car had only been here about 45 minutes and we had our appointment at 8.
The owner’s response was, «you and 9 others buddy. This car was here yesterday and had to come back. What do you want me to say. We are 3 guys working today. Other people are backed up and sending people away.» He then points at our car, «he’s already about to put on the fucking glue.» I walk away and just let them finish. We finally left at 11:26. He didn’t remember what he had offered us and started at $ 265 but we told him it was $ 250. He thanked us, gave us the standard spiel on windshield care and we left. The positive is that he put in a premium windshield that has a lifetime warranty, if that really means anything.
My word of advice as a businessman is that you don’t schedule 10 appointments in one hour. If you know it takes about 20 minutes per car, schedule 3 appointments at 8, 9, and so forth. Scheduling 10 and then having some people wait 20 minutes while others wait 3 hours is unprofessional, as well as your smoking on the job, and not to forget cussing at your customers.

If you’re in need of a new windshield or repair, use Tommy! Locally owned business and better quality service than Safelite or any glass repair place I’ve ever used (and I’ve used plenty). He was quick but did a great job and very reasonably priced.
My windshield shattered on Saturday evening and he was willing to come out to me but I asked if he could come on Sunday morning instead and he had no problem doing so.
He takes credit card or cash and is able to work with your insurance company.
I’ll definitely be using him again in the future!
Ps, I owe him a donut. Please take him one for me! Thanks

They are absolutely great! I had a rock chip and I pulled up and they got started on my car right away. They were quick and efficient, Will and Cory will extremely friendly and courteous and charged me a rock bottom price compared to everyone else! I highly recommend them and if anything (hopefully not) happens to my windshield I will definitely go back to them!

Fantastic.
I guess everything is bigger in Texas, even the hail. I visited Tommy’s windshield repair after a crazy hail storm caused cracks all over my front windshield. I got in around 8:30 and my car was done around noon — which is not bad, considering there were many other cars there before me. What stood out to me is that everyone on Tommy’s team has a great attitude. My windshield replacement ended up being less than 270 $ after tax. If anything ever happens again to my windshield, I would definitely come here.

Great people. We’re very quick on changing my windshield on the spot. Worth the money.

I had a broken windshield I called safelite then wanted 350 called tommy’s he charged only 225 plus tax and was able to do it the sameday with better quality windshield. He was funny and did a great job. I would defiantly recommend him to any that needs window repair.
Thanks Tommy

I called ahead of time to see if there was a wait, there wasn’t! I was told I would be in and out of there in about 8 minutes, and William fixed my windshield in almost exactly that amount of time. No wait, no hassle. They were incredibly friendly, easy to talk to, so funny and very inviting! Definitely will recommend to friends and family, and definitely will be back!

Great customer service, great rates!!! Tommy fixed my window in 45 min and in the rain!!! Job well done and would recomend Tommys for anyone who wants the job done right, and quick!!! Thanks Tommy you saved the day!