The Rim Nails & Spa

My daughter and I went in on Thursday to get our nails shellac polished since we were going on vacation and didn’t want to have to worry about our nails. Normally when we get our nails polished with shellac polish it lasts almost 10 – 14 days. Not this time. By Monday, both of our nails had chipped. Very disappointing and unexpected. We will not be returning to this salon.

I am in the process of moving from Austin to San Antonio and I have not been having any luck with finding a place that not only does SNS nails, but is convenient and reasonable.
THEY WERE AMAZING! Vicky gave me the most wonderful pedicure with a massage to die for. I will be back.

I really thought I would like this place because of the good things I had heard about it and the experience I had there; however, I didn’t like the outcome.
A friend and I went there for a pedicure and a manicure after hearing good things from a couple friends from work. We started with a pedicure and had amazing service. The two gentlemen helping us were very professional and friendly. I felt very relaxed and the atmosphere was perfect for a mini spa day. They offered drinks for us and allowed us to control the massage chair. If I had went here just for a pedicure I would give this place a five star review!
After our pedicure we waddled our freshly painted toes over to the manicure station to get an acrylic (solar) set. We had the same two gentlemen who did our pedicure for our manicure, and again they gave us wonderful service. The only thing was I felt that they were rushing more on our nails because they began getting very busy with clients around 6 PM. However, I left feeling great about my experience.
Not even a week later, probably four days max, two of my acrylic nails fell off. So before it was a week from my visit I went back to get my nails fixed, and they were very nice about it. They didn’t even charge me for the two nails and polish. That night, two of my nails fell off again. They were just too thin, and I didn’t feel like going back to ask them to fix them again because at that point they would just keep breaking. Later the next day I just decided to break them off and the entire nail just popped off way too easily.
The point of my review is don’t go here for a manicure. I would only return here for a pedicure. I wasted close to $ 50 for an acrylic set that didn’t even last me close to a week, and that really upset me.
Still, I did enjoy my pedi!

Walked in about 45 minutes before closing and got a pedicure and a shellac manicure. It was one of the most thorough massages and quality I have received in a while. I’m from out of town and went from a recommendation from a friend who used to live here. Well priced for the services and was very efficient.

Love this place! I always drive by it and decided to stop in today. I did the SNS dipping powder. Amazing job and very decently priced. If you want some wine or a margarita they have that for you. The interior is very welcoming and we’ll decorated. Staff is very friendly and makes sure you are pleased with the results before you pay. I will continue to go here in the future.

I have been looking for a nail place since I moved to San Antonio. I finally found one. They are super friendly and do a fantastic job. The guy I had checked on me 3 times for a drink and even asked if I wanted a water to go. I will be back again!

I had a wonderful experience! I walked in and was immediately helped. I got a deluxe pedicure and a powder manicure. The technician that helped me was gentle with my nails but did an excellent job massaging! They consistently asked if I needed anything and how I would like for things to be done. This place is all about the customer service! I very much appreciate the plastic sanitary covers for the foot spas and that the technicians always wear gloves. The décor is very nice for a nail salon, it looked very well kept and didn’t smell like a nail salon at all. Best of all, free margaritas and wine all day! I had two glasses and they offered more but I had to decline, so instead they brought me a bottled water. I will be returning, I’m so happy to find a nail salon that I love!

Great new-​ish nail shop at the rim. Beautiful décor inside! Staff is very friendly & takes the time to get to know you. They have the BEST selection of shellac colors I’ve ever seen. Oh & an added bonus — margarita machines!!! Love this place, they have just earned themselves a new regular :)

When Vickie started working at the Rim Nail & Spa I followed her (because she spoils me terribly and I can’t imagine having anyone else do my nails) But, this place makes the spoiling even better The music is so soothing, the atmosphere so relaxing, and the daiquiris are a perfect finishing touch. You have to check this place out (and ask for Vickie!)

Getting pedicures with my sister. I brought my service dog with me today and I’ve heard from friends that have service dogs that nail salons can be very hard due to many of them being run by foreigners that aren’t 100% familiar with the laws so I was a little apprehensive since I’ve always avoided nail salons with my service dog. However, the staff here was FABULOUS about her being with me. We were welcomed just as any other customer would be and my sister and I thought it was cute that they asked my service dog if she wanted a pedicure too. Overall a great experience! Will be back again definitely: D

Went here pretty last minute planning to get a manicure and had brought my own polish to match my pedicure I had already done. They seated me quickly even though it was quite busy and suggested I get a shellac manicure, even found my exact OPI polish in the OPI gel color. While I was not offered the complimentary drinks others were drinking, the service was good, quick, and the manicure looked good! Last time I had shellac done it hardly lasted a week (my nails grow quickly), but I’m over a week in now and they still look great! I will definitely be back!

Tell me if you see anything wrong. Portions of my nails aren’t done. The edges are jagged.
I had shellac on prior to getting my nails painted because I was going to get shellac in two weeks with friends. The technician Tino was about to paint my nails OVER the shellac. I told him he has to take it off and he was annoyed and filed the shellac off my nails in an angry manner and said he would have to charge me five dollars. I don’t care about the five dollars, but the fact he was going to paint over my overgrown shellac is utterly confusing. I’ve always gotten the shellac removed with nail polish remover but obviously he was in a rush to get the old nails off me and filed them off as rough as possible. After attempting to paint over my shellac, I had to ask to have a bottom and top coat. Also, he didn’t even ask me what shape I wanted or the length! I was too scared after the experience with removing the shellac. I was excited to try this place out because it’s close to my house and the décor is fantastic and it is clean. However, the employees seemed cold. Nor was I offered any refreshments, while others with the same service were. This type of professionalism will not go unnoticed at this establishment. The worst experience I’ve had at a nail salon. They say don’t judge a book by the cover and this is a great example of that saying.

Terrible experience so I walked in relying on Unilocal reviews and I was so disappointed. I don’t know if the gentlemen just didn’t understand me but he did a terrible job.
I have provided a picture of all of the gaps on my polish due to him not applying my nail polish evenly. I will never go back here.

Great people and great service! My mom is a regular here and brought me while I was in town from Houston. I’m really glad she did. They really spend the extra time on us and it was much appreciated since I’m 35 weeks pregnant and needed some pampering!

Got pedicure with a friend. We were not offered complimentary drinks. The guy got upset that I was unable to put my feet in boiling hot water right away. He just wanted to rush me to get started. I got the basic service for $ 28. Menu says it is a 35 minute deal but it lasted about 25, and that included me walking over to the nail color wall to pick a different color cause the one I chose was too light (whaaaaat?).
My friend got her ankle scraped by the pumice stone, and her toe cut. She was bleeding.
Awful, awful. Will never return.
Place may be clean and new and pretty, but service was terrible.

I was so excited to try this place out, and I was glad that it wasn’t so full when I got there. They asked me to choose a color and had me seated right away. The girl who did my nails didn’t even greet me nicely, and she already disapproved the color I wanted which was blush pink. She barely put any effort when she cleaned my nails. She scrubbed my feet so nicely that they tickled and she got really annoyed that I told her in a joking way that it tickled. The leg massage she gave me lasted 30 seconds and she said it was time to put nail polish on.
Here’s the best part: she asked me to pick another color. Never in my whole life of getting my nails done has a nail technician asked me to change the color I preferred. She told me that it wouldn’t cover my nails and I told her it will, and that I had the exact same color at home. She dismissed me and started pulling my armrest up and practically giving me no choice but to get up like a child and get another color.
When she was done, she told me to go to the drying table and I was expecting her to help me turn the dryer on but she just asked me if I wanted to pay already. I just nodded because my blood was boiling for how unprofessional this lady was. After I paid and signed the receipt, she just left me on the drying table, not even turning the machine on.
During my entire stay there, she answered two phone calls. As soon as she got my payment, she just got on her phone and walked past me.
The only good job she did was putting the nail polish on my nails. It was really neat and solid.
The visit was disappointing. I have no intention of going back there, but I wish that doesn’t happen to anyone else.

I was excited to try a new place and one that was so convenient. Everything started off well but my technician, Lily, constantly rolled her eyes when I asked her to trim my toenails or cuticles. The massage was mediocre at best (my favorite part) and she got the lotion all over the bottom of my rolled up pants. When I selected my shellac color, I asked if they carried the same color in the regular polish so my hand and feet could match. After about 15 minutes, they said they did not. I asked if it would be ok for me to select another color, so I walked back to the shelf with the colors but only after my technician rolled her eyes a handful of times. I found the color that I had asked for right there on the shelf in about two minutes. No big deal — it’s easy to miss with so many options.
When it came time for my manicure, I walked over to the table and tried to scoot into the seat but the technician had placed my purse it the chair so there wasn’t enough space to slide in without hitting my wet toenails. I moved the purse myself (which was semi difficult since I had the foil on my nails taking off my shellac), and accidentally hit a toe. My own fault but I still got another handful of eye rolls from the technician when I asked if we could fix it. It ended up being one of the worst manicures I’ve had. There was polish all over my cuticles and nails and had to ask her to clean it up for every single instance, which was of course always accompanied with an eye roll or two. It was very frustrating since all I wanted was just a decent job nothing spectacular. After I pointed out the first few times the polish on my skin, I would think a person who takes pride in their work would go ahead and check everything instead of rolling her eyes every time I asked to clean up the edges.
Obviously, my long review tells you how I feel. I have never written a review before but I felt so compelled after my absolutely unpleasant experience. Hopefully, this will help make them aware of the issue and make sure no one else has the same experience. Based on the other great reviews, I’m going to attribute my experience to the technician and might consider going again if I could try someone else.

These people really know their stuff. It seems like they have observed all the things people hate or worry about in other nail salons and make sure NOT to do it, or improve it somehow. For example, they Saran Wrap every pedicure tub to ensure the highest level of sanitation, which was very reassuring to me since I’ve had terrible experiences at other salons with previous customer’s nails, hair and other junk floating around in my pedicure tub. The Saran Wrap doesn’t touch you, so it’s great. They also wear gloves during the entire service, which is also good for those of you who get freaked out when the bare handed employee is touching your not-​so-​freshly shaven legs. We were instantly greeted when we walked in, offered complimentary margaritas, (strawberry or lime) and instantly helped. There are a good amount of employees on staff so we didn’t have to wait. They also have wine and other beverages available.
The man who did my nails was very nice, and a true gentleman. He made sure I had a towel for my legs because I was wearing a dress, held out a hand to help me out of my chair, and held out a hand to help me out of my spa chair to take me (and my purse that he carried for me!) to the drying station. Very impressed.
I got the deluxe pedicure, which was much more «deluxe» than I was expecting for $ 35. It included a wonderful scrub, lotion, and a paraffin mask to go with a brief massage. They also have plenty of other options, including a cucumber service, chocolate, lavender, and many more. The staff is super nice and they all work together to make sure your experience is pleasurable and relaxing. Would definitely recommend if you’re in the area, or even if you’re not, it’s worth the trip! Very clean, very professional, very nice for a relaxing day at the spa.

Chose this salon based on the rating and the fact that it is near my hotel.
It is a new salon, very clean, and inviting. I chose the Solar Nail fill because the technician told me it would be quicker than the gel. Okay… So now I know this for a fact — they both take the same amount of time so I don’t know what the difference is!
My nails actually look great and I love the color I chose. The only reason I didn’t give them 5 stars is because they didn’t trim my cuticles.
Other than that it was a good choice!

I am so excited the RIM finally has a nail salon that is updated, clean and professional. I enjoyed the #6 Green Tea Deluxe Pedicure which is super therapeutic and super hydrating! My feet feel so soft and I was grateful for Beth who is professional and listened to my need of not wanting cuticles cut and only wanting the pumice stone! Beth rocks! The entire staff is very friendly! $ 45 for the Green Tea pedicure but their Spa Only pedicure starts at $ 28! I think next time I will try the #3 Chocolate Bliss!