The Liquidation Guys

Terrible customer service. Workers speak to you like an idiot. Of course I know the mattress is not included with the bed price. Came twice because I wanted to give them the benefit of the doubt and the second time was worse. Couldn’t get the bed ordered because they don’t carry the same items in store and online, takes 2 – 3 for it to arrive to the store, and delivery is overpriced. Go elsewhere. Go. Don’t waste your time.

My best experience in buying furniture… Make sure you go in and ask for BILL he will take care of you and get you the best fit for your needs! …Great customer service from all employees and the Furniture is top Quality! …Bill was patient with my picky needs, but I was able to make a decision very quickly! Thanks again Liquidation Guys! (PS He’s there everyday except Friday’s and Monday’s)

Called because Rooms to Go couldn’t service my needs and the gentleman who answered (Gabe) was astonishing! Told him exactly what I was looking for (under $ 700 and out the door that day) and he had a list ready by the time I got there in 5 mins. Walked in was greeted asap, and we got straight down to furniture! Easiest, quickest furniture shopping experience I’ve had yet. Found the perfect 7 piece dining set for my home. I will definitely be returning here for further furniture needs. Way to go The Liquidation Guys!

Walked in, found a couch I liked, and paid the $ 49 to get the 90 days no interest if paid in full. The sales lady said that they didn’t have it in stock and that they needed to order it. She said she was going to call me 1 week later to give me an update and never called me. I waited 3 weeks and no response. I called the company and they said there was a delay in the shipment and nothing has come in. They have horrible customer service for not notifying me that there was going to be about a month delay. About a month and a half later and calling them 2 times a week, they finally tell me that the couch I wanted was no longer made and that I only had a choice of 1 other style. I understand that this place sells old stuff and this probably happens a lot when it’s no longer made. But my biggest complaint is the fact that no one contacted me as a courtesy or to even apologize for the delay. I cancelled the loan and took my business elsewhere. Lost out on $ 49 for that loan application and learned a lesson to just stick with rooms to go.

Update: It has now been five weeks since we ordered our couch and still no word. I’m beginning to doubt we will ever have our new couch.

Day 2 of San Antonio, relocated from New Jersey. Walked in looking for a bed set, but no actual style in mind.
Ran into Edward Guajardo. Told him my budget and style ideas. He showed me the options available and worked with me on pricing and additional pieces.
Definitely a good sales guy to work with: extremely welcoming, attentive, sense of humor, and not pushy at all. Best part: he let me charger my cell phone minimal to you, major points from me!
Thanks Edward!

This place is awesome!!!
Great sales people and very helpful, found what I needed and at a good price. I definitely recommend!

We literally just came out of this store. We were there around 2pm Friday afternoon. What terrible service. We were never greeted so whatever we decided to look at the furniture because we were very interested in buying multiple pieces. We walked around the entire warehouse and saw some pieces we liked. We went back to the front of the store to see if someone would help us. Nobody came out. The guy that sits at the desk immediately to your right when you walk in didn’t even look up. This one woman popped up and welcomed the woman that just came in after us. And then just continued to look at us. They lost a big sale. My mom always wanted to check this place out. Looks like we were never missing out. Bye girl!

My girlfriend and I went yesterday evening to look around for couches. We just moved into an apartment and have a really small living room so our options were limited. We were just planning on «looking», but the sales rep CARL was so nice and helpful we knew this is where we would buy our furniture. We both look young and have tattoos and are usually judged immediately based on appearance, but as soon as we walked in Carl walked right up to us with a smile and said, «how can I help you guys today?» At other stores we get a stare and the rep walks away. He walked us around and showed us all of our options, answered all of my questions, and checked on the prices of certain couches without ever showing any sign of annoyance or frustration. He even pulled out the bed of a sleeper sofa I was considering to show me the ease of the «pull out». The check out ladies, Sabrina and Selina, were awesome as well. The whole checkout process took maybe about 20 – 30 minutes and said my couch would be delivered 2 days later. HOW AWESOME?! They too answered all my questions to my satisfaction and didn’t treat me any different than Carl did. The whole experience was just amazing and I wasn’t expecting any of that at all. I will definitely be returning and referring people for all future furniture needs!

Average product, average price, terrible service after. Product wasn’t wrapped at all (raining), was scratched and dented, was not ready on time (waited two hours after they said it would be ready), and did not come with instructions (couldn’t find them). Stay away from them.