The Container Store

Oh, boy — boxes!
Having never been to The Container Store before, I walked in thinking it was going to be some warehouse-​style store specializing in boxes. What I found was a very well organized store with wide-​aisles, bright colors and lighting, and a huge assortment of all things capable of being filled!
OK, so you’ve got metal containers and mesh containers, plastic ones, too. Paper and cardboard, are there for you, too. They have organizers for kitchens, closets, and baths, hampers, and stepladders, my maw was aghast! There were containers for travel, bottles for meds, desk drawer organizers you can fill with your lead. They had desks and bookends and message boards, whew! Too many things to see and to do! They have big containers and small containers and those in between, to meet the demands of all kings and queens. So, start organizing your collection of buttons and string, and finish that closet you started last spring. Just jump in your car and go to the store that’s sure to delight and never to bore — pick up your containers, boxes, and clips, and quit giving excuses and organize your stuff.

I’m a teacher, so The Container Store is a building of Rainbow Lucky Charms-​filled über organized dreams for me! I just can’t get enough of the place. You could leave me in there for hours of entertainment. It’s not like I’m all that organized in my classroom, but they just have every possible type of container you could imagine there! The problem won’t be finding something you want; it’ll be paying the list price. Fortunately they have a lot of sales and coupons online.
Usually customer service is awesome. Today I went to actually buy some expensive ELFA units for my classroom, but all the associates seemed to be busy, although a lot of teachers are out right now stocking up for the year. The lady at checkout was friendly though!
Rating system:
5 stars = I’ll drive across town specifically for this, and rave to all my friends about it!
4 stars = Would recommend visiting.
3 stars = Average, acceptable, positive.
2 stars = You might be able to drag me here.
1 star = I will not be returning.

This store has friendly service and is always tidy. Last time I purchased a shelf for my wall, the cashier went out of her way to give me extra screws and recommended some different products I would like. The people are not pushy, but hip and helpful.
Every weekend they run a demo for various parts of the store and the Elfa system, giving a 20 min lecture and a $ 20 random winner of a gift card. The people seem genuinely out to help you and answer questions without hesitation.
The sheer amount of products are overwhelming and priced between borderline expensive and very expensive, but the Elfa system works very well and is modern and chic. Is it worth $ 1000? Absolutely, if you consider it affordable!

Breath taking customer service! Jan is fantastic with ELFA products. Even product wrapped and delivered to car.

Great selection of merchandise and the best customer service ever! I’ve shopped in the store many times but today was the first time I placed an order online for pick up. I placed the order at 4:45pm and it said it would be ready for pickup at 7pm. About 15 min later I received a text saying the order was ready! You drive up and they even deliver it curbside to your car… So quick and easy!

Earlier this week, I had the pleasure of visiting this location while in town conducting other personal business. I was in a rush, so I excused myself and asked the first associate I saw near the registers where to find the item I needed. Although I interrupted her stocking duties, she immediately stopped what I was doing, smiled, got up from floor-​level, and offered to take me back to the item. I politely assured her I didn’t expect that level of help, and to just point me in the general direction.
When I came back to the front of the store with a cart precariously teeming with product, the same associate started to ask me if I’d found what I needed – until we both started laughing at the shopping cart. I thought it special that she took the time to be sure I’d found my items, even if it was painfully obvious that I did.
Despite a register problem, I was in and out of the store in under 10 minutes, and I left with a smile on my face. Gee, San Antonio Container Store: Can you retrain some of the staff from the Austin store in public relations and customer service skills?

I could spend a lot of money in this place. They have a whole aisle of crack pipe organizers, heroin-​needle cases, and all different sizes of meth-​making chemical storage tubs.
I exaggerate, but this place will get your $#! organized. When you only have a little bit of space, you have to be extremely judicious about what you bring into your home. Thus, I consider the large number of items in my tiny apartment from The Container Store to be a ringing endorsement.

Ok, so here’s the story, a few months ago we went to the San Antonio store to price closet organizers for our new home, they were having a 25% off sale. Got all the pricing done, sale was good for about another month, not knowing exactly yet when we were closing we had to put it off. We went back when closing was done, and of course the sale had already ended. Having priced other organizational systems, we felt this was the best. We asked the sales associate if there were any other sales or if we could still get the sale price from our original pending order. Manager Lindsey came over and very blunt, and rudely stated NO, in other words, to bad for you. Mind you we were spending $ 3200 on the system. The sales associate, Sonia who was extremely nice and helpful, suggested that we sign up for their emails and that they would send us a 10% off for signing up. Well we did and no coupons came through our email. So we went ahead and made our purchase reluctantly cause it was now going to be another $ 1000 from when they were on sale. Got home not very happy to have missed out on the sale, checked our email and there it was, the email with the 10% off coupon. So, I called in the morning and asked if they could make a price adjustment, seeing that we were there less than 12 hours ago, Stephanie, who answered the phone, said NO, NO price adjustments. I told her that most all store accommodate there customers, she didn’t want to hear it, NO was her final answer, rudely, stating basically that we were out of luck. I will never give another dime to that store, they don’t treat there customers fairly, like any other store would do to keep their business. So, not only am I canceling my order and going elsewhere, they are out $ 3200 plus any time I can say something negative about how they treat their customers I will. They have definitely lost me as a customer who would have plunked down big bucks for our new home. I would give it NO stars if I could.

we went to get our food truck organized and boy did we! 2 cart fulls! they have EVERYTHING you need to get organized. the staff are super friendly and will show you a range of options. the only reason they didn’t get a 5 star is they are a bit pricey but I’m a believer in you get what you pay for…

I went in today in need of a storage solution. I looked around and wasnt quite sure what to get. I wandered over to the metro shelving area and Michael greeted me and asked me if I needed help. I told him that I needed something to store a bunch of vitamin containers in for the kitchen. He showed me a few simple solutions but it wasnt quite what I was looking for. I gave him more info, about the stuff that I had in my kitchen as far as look and everything and he took me to some elfa shelving and they were perfect. He loaded everything up for me and gave me a quick overview of the instructions. He was customer service. The 5 stars are more for him than the store but either way, the store is lucky to have someone like him who takes the time to listen to customers.

What can you really say about the Container Store? If you’re going there, you know exactly what you are looking for.
If you need a thing to put your stuff in, and you want the thing to be shaped like a duck, and the duck to be on wheels, and the wheels to be able to move in all directions, the Container Store has it.
I’m not really too keen on the layout of the store. If you’re a place which is catering to the OCD crowd (let’s be honest now) scattering like items in different parts of the store is just mean spirited. I’d enjoy browsing a bit more if all of the kitchen items where in one area, while all of the bathroom in another. Instead I find things to hold your pills in three different areas of the store. All that does is make me wonder if I took my pills and that makes me angry and confused.
The moral of the story? The Container Store is your one stop shop for things to put your stuff in.

Top four signs you are anal retentive:
1. You sort your M&Ms in color order.
2. Your pantry’s cans and boxes are lined up like in the store.
3. All your books, CDs, and movies have to be alphabetical order.
4. You spend most of paycheck at The Container Store.
5. It bothers you that I said a list of four and you see five.
Seriously, I love The Container Store. This place can make even the worst offender from Hoarders look as organized as Martha Stewart’s staff. Some of my favorite items include the shoe towers and shelves, the spice rack organizers and the cable ties for computer, TV and audio cords.
Even if you just want to take a bunch of junk and throw it in the garage, I bet the Container Store has the perfect box and labels to match.

This place is fun to check out. I have heard a lot of good things, and everyone that knows my OCD issue, highly recommends it for me… I didn’t see the hubbub… yes, there’s a ton of ways to store your cookies, and yes, there’s a million ways to hang your coat, but the prices are unbelievable! a plastic container to hold your nuts an bolts should Not cost $ 6.99, it’s not even fancy! That being said, it’s a good place to go for ideas, and then get serious, and buy the same thing at big lots for half the price.