Seven Oaks Womens Center

I am a new patient. Have my first appointment scheduled for 1÷5÷16 for my 8 week check up. However I will be cancelling that due to the worst service provided by a very rude, apathetic receptionist Stephanie. At 7 weeks pregnant I noticed spotting and called the doctor’s office right away. I was scared and wanted to see my doctor to ensure everything was fine. Stephanie, the receptionist at the front desk provided the worst service during this time. She showed NO concern and simply said, «we don’t do same day appointments.» I asked if I could at least speak to a nurse! Her answer was, «I can transfer you to nurse’s voicemail. She can call you back in 24 hours.» I couldn’t believe this was the ONLY solution that was presented to a patient that could possibly be facing a miscarriage! I asked her to transfer me to a nurse that I could speak with at the moment, she simply hung up! THE WORST SERVICE ever! You lost a patient that was going to be coming to your facility for the rest of her pregnancy. Unfortunately I never got to experience the service or care this facility’s doctors could have provided, due to ONE THOUGHTLESS receptionist that couldn’t do her job right.
I am looking for a new Obgyn now, any recommendations?

Customer Service Fail! Have been a patient for 20+ years. There were times I waited over 2 hrs to be seen by doc, I waited patiently. I called the office to let them know I was running 20 minutes late today due to issues at my office, I was literally down the street and they told me I couldn’t be seen, would need to reschedule.
When a routine circumcision went wrong w my grandson and he ended up in ICU, I was patient w doc. Very disappointed in the poor service I received today!

I wanted to update my review after new experiences with this practice. I am not from here, so the med center is very confusing and I do suggest calling ahead of time before you go. And yes, they do often have long wait times when you call them. But when something goes wrong, they are on top and super helpful. I called the on call dr on Good Friday. She wasn’t even my doctor but she was very sweet and calming and thorough. She also was very good at trying to help you understand what is happening and why.
The second awesome thing throughout my experience had been their online portal that allows you to communicate via message. This is your ticket around the long wait times via phone. They answer quickly and thoroughly.
After a few more abnormal experiences here, I feel like I’ve found a doctor. I highly suggest coming here. They will take good care of you.

Dr. Satterfield is the best.
I recently decided to switch doctors and went by a friend’s recommendation. Every good thing I was told about about Dr. Satterfield turned out to be true and I’m so thankful for it.
My appointment began right on time. I mean, to the minute. They were friendly, helpful and punctual. The nurse came in and did our pre-​appointment stuff and then Dr. Satterfield came in for the exam. It was over literally in minutes, yet I still felt like she did a thorough exam and took the time to listen to my needs and concerns. Then, they sent me merrily on my way. Best lady doctor experience ever. And I highly recommend a trip to this office!

Dr. Parke Hedges saved me from an unnecessary operation. I was told by 2 other doctors that I needed a hysterectomy. It didn’t feel right. My coworker encouraged me to see Dr. Hedges. I am so glad I did. His approach was let’s give it sometime and relook it in 3 months. When he reevaluated my ultrasound, he determined a hysterectomy was not necessary!!!