Dr. Westerman is a nice doctor, but he rushes through the appointment. The office staff is nice, but incompetent. My chart was lost when I arrived for my follow up and then my chart was never given to the person in charge of getting my machine approved through my insurance. They dropped the ball in every aspect. Thankfully, my condition was not severe. Once I am finished with this office and have my machine I will not be using them for anything else.
Cynthia P.
Classificação do local: 5 San Antonio, TX
Dr Marks is absolutely fantastic! I am much older than the last reviewer and have never been treated with any disrespect whatsoever by him or any of his staff. Susan, at the desk, is wonderful. Elizabeth, who does the testing is great and Heather, his nurse practitioner is so competent I sometimes forget she isn’t a doctor. Everyone else is great too. I’d be lost without his care. Look him up on the web. Watch the Utube videos of him in Haiti and make your own decision if you want him as your pulmonologist.
Kim P.
Classificação do local: 1 San Antonio, TX
I’m sitting in the waiting room. The only patient. It took ME going up to them and offer my insurance card. It took ME to come up and ask them for the new patient paperwork. I haven’t seen the MD yet; I haven’t been brought back to a waiting room yet. I can’t imagine that this will end well. It didn’t. The MD managed to find two ways to insult me(wondering if teaching was stressful and finding a fit 49 year old woman«elderly.») I won’t be going back to see him anytime soon.