Planet Fitness – San Antonio – Fredericksburg

I like this location. It’s a little small. Needs some fans tho. Needs fans real bad and the tanning bed was super dirty and one of the face bulbs were out. Other than that, machines are great and different than other locations.

This is my first gym to join, so I’m only basing it on this gym alone. I joint to a great monthly fee, good enough to get my large belly in the gym.
The gym is very very clean and the rest rooms too. This gym only has the basic gym needs; treadmill, weights, and workout machines. This gym doesn’t have a pool, jacuzzi, or a steam room. They do have work out machines are very useful to your needs. I didn’t know workout machines could be so specific to parts our anatomy.
The staff are helpful and there are plenty of workout machines to choose from. You’ll be very happy at this gym.

So I’ve been needing to get back to a gym, exercise, eat crappy food, loose alot of weight (so my doctor says). I FINALLY, FINALLY get the courage and get myself motivated to go sign up at Planet Fitness because it’s Father’s day approaching and PF has a promo allowing men to become a member free of charge through the 16^th of this month. So I drive over there being sure to take my identification, credit cards and my bank card, because that’s what any other PF I’ve been a member of has requested. I get there and I’m told «OH NO, now you MUST have your check book, (EVENTHOUGH NO ONE IN THE WHOLE REST OF THE WORLD USES A CHECK BOOK ANYMORE) we can’t use Debit Cards anymore.» So I ask can’t you sign me up and I bring the check with me tomorrow when I come to work out? «Nope, absolutely cannot do that. But why don’t you go home and sign up on line. It’s easy there.» Oh kay, so I run errands, get home, do some work and go to sign up on line, but the oh so easy sign up on line is charging me a fee eventhough the promo specifically says its free and the promo isn’t over yet. So I call the PF front desk thinking surely someone there has a clue about how to deal with this. NOPE! ABSOLUTELY NOT! They can’t even log onto their own website and don’t have a clue what’s on it. So the dude at the counter says, well you’ll just have to come back before Midnight tonight to sign up. SERIOUSLY? IT’S 11:25 PM, I have to be up unusually early for work in the morning. Your customer service sucks SO BAD that I MUST GET DRESSED, GET BACK IN MY VEHICLE AT 11:30 PM WHEN I NEED TO BE UP EARLY AND DRIVE BACK OVER THERE??? SERIOUSLY, THAT’S THE BEST CUSTOMER SERVICE THE PATHETIC MANAGEMENT OF PF CAN PROVIDE?
You know when a customer is standing there with their hand out ready to spend their money a wise company would get off their ass and do everything possible to take it.
Decent management would have said, «You know we can see that you need this membership and we can see that you’ve bent over backwards trying to make this happen within the deadline. Why don’t you just come back when it’s convenient for you this weekend and we’ll sign you up for free anyway?» THAT’S WHAT A DECENT HUMAN BEING THAT GIVES A DAMN ABOUT THEir CLIENTELLE WOULD HAVE DONE. BUT NOT PLANET FITNESS ON FREDERICKSBURG ROAD. All they care about is making you — the people who pay their salaries, put roofs over their heads and clothes on their children’s backs — jump through their perfect little hoops as though you’re their pet rat.

This is the one Gym that lifters should stay away from. They dislike when you lift heavy weights, if you drop the weights you get yelled at, if you stay in one area for more than 5 minutes they get mad at you, you can’t even laugh or make any noises without them getting mad at you. Planet fitness is for the ladies or guys who don’t lift and want to go to the gym to do cardio. I’d say that they are more of a cardio gym than anything. I’d never go here again, switch to Golds Gym.

The best one I been to so far! Upgraded locker rooms and equipment also! Must have been recently built.

Ewwww this location is so disgusting and it smells so bad I work in the medical center area and thought hey… I can go to the location on Fredericksburg Rd vs. Huebner the traffic is light and literally 5 mins away. As soon as I walked in the stench just got to it smells like old lunch meat and when I walked into the woman’s locker room it was dirty and nasty I literally walked out the door I would take the longer drive and traffic to the Huebner location which is where I will be going from now. I love PF except this location worst ever

Sooooooo freakn dirty in the ladies restroom!!! It’s disgusting ! Horrible lazy staff

I’ve been to three different PF locations, this one, the one next to North Star, and the General McMullen one, but this one is one of he best!
This is definitely the biggest location, they have a lot of different machines that I haven’t seen at other locations, which is really nice to switch it up :) Another positive is the staff: this location and the one off 410 and McCullough has THE BEST staff, super friendly and welcoming and HELPFUL! For Black Card members, the relaxation zone is big and they offer massage chairs, hydro massage, spray tans, tanning beds, and the Total Body Enhancement (which I still don’t know what it is hah). They’re also quick to fix equipment. When I went in, two machines were broken. By the time I left, the staff had already fixed them! The music is best at this location, it’ll get your heart racing :)
There’s just a few small things preventing me from giving it 5 stars. There’s a lack of cleaning stations, so you’re usually gonna wait to get a paper towel and spray. Also, the stretching area is TINY. I had to lay my yoga mat in a walk way because the area was full… with three people lol. The bathrooms aren’t the best. They’re not disgusting, but they could use some air freshener or something.
I’ll definitely be returning to this location, I highly recommend it!

Visited with a friend, mainly wanted to ask questions and see about a membership. Friendly staff and were very helpful. It’s location is a big plus for me and the prices weren’t bad either. Wasn’t very busy during my visit which is ideal, but know that’s not always the case. Gonna shop around a bit more for a gym/​membership but might be coming back

I’ve been a member of Planet Fitness for about a month now and I love it here, it’s affordable and has a really comfortable atmosphere than most gyms do. I’ve never had any problems here and there’s an abundance of equipment to use.

I got started on my fitness régime at this Planet Fitness last February. I eventually got tired of all the televisions and all the people. I’m just not a gym type. I walk the trails at O.P. Schnaebel now but I’m more into hiking. I’m still a member at Planet Fitness but I transferred my membership to the Bandera location. I’ll probably let the membership go eventually as I never use it. I’m keeping it just in case I get the urge to work out late at night. The Fredericksburg Road location is definitely superior to the Bandera location. Much cleaner and has a better layout.

Planet fitness I’ve found always has one of the friendliest staffs. The staff at this location is no exception. The machines are always clean and I love the music they have pumping through the speakers. I will continue making this my gym for as long as I live in area.

I go here often with my friend @kim, she is a «black card holder» so that means she gets to bring me (a friend) for FREE. I love the atmosphere of the «NO judgment zone.» The facility is always clean and the staff is very polite and professional. Thank you Planet Fitness!

This is one of my favorite planet fitness gyms. It’s clean and I get on the machines I need to use quickly. They could just check the bathroom from time to time to see if it is stocked up (i.e like paper towel to clean your hands). But the staff is friendly, the tanning rooms are clean, and they checked their machines often so if there is one to be fixed it is done quickly. Tough the parking and enjoy this gym.

As far as workout places are concerned, Planet Fitness is the AC/​DC– the bare bones of all fitness spots. No frills. Minimalism at its finest! What I like about this particular Planet Fitness is the staff. They are super-​friendly and always helpful! Another selling point are the people that go there. You obviously see the proverbial gym rats there, but you see people, like me who are genuinely trying to lose weight and others in various stages of fitness. There is a very energetic vibe there and it helps to motivate you as you are trying to accomplish your goals. All and all this location rocks hard! Planet Fitness Superfan…

This is a great location, This location has plenty of parking and plenty of work out equipment. i never have to wait to use my next machine. i recommend you come on by and give it a try.

Good location. Close to work and clean. They have plenty of cardio equipment and their tanning rooms are majorly better than the Park North location, Love coming here to get my fit on,

You get what you pay for. Monthly membership fees are reasonable but be aware that there is a yearly charge that takes place in June and your account is debited automatically. You cannot pay at the office monthly.
The gym keeps costs down by not offering a basketball court, pool, or group classes. I personally prefer having the option of group classes (I love spin and yoga classes) so once my Groupon is up I probably won’t keep my membership.
As for the gym equipment, all of it seems to be in good condition. I’ve only seen one or two pieces of out of order ellipticals/​treadmills so they seem to do a good job of keeping everything in order. The gym is kept clean and the staff is always polite.
I must say that I HATE the parking lot. That is why I gave this gym 3 stars rather than 4. The lines on the ground are very faded so people park however they want which makes all the driveways very narrow. Also, its crowded here so I always end up parking in the very back. The whole time I’m working out, I’m paranoid about my car getting stolen or broken into because Fred Road makes the parking lot very accessible. Honestly… I’d rather go to the location on Military Drive. Their parking lot is better kept, well lit, and not directly on Military Drive. Their parking lot is towards the back of a shopping center. Even though its not in a great part of town, I never feel uneasy about leaving my car there for two hours.
Overall, this is an okay place to get your workouts done but its definitely not my first choice as far as gyms go.

Really bad customer service! Another thing… my car got broken into in the parking lot. It’s in a really bad side of town.

Membership is inexpensive and a good deal.
Our plan consists of a primary member and a guest for about $ 22/​month which includes tax.
There’s no fitness fanatic atmosphere there, just the premise of getting a good workout. All levels of fitness folks there, from the newbies to the experienced folks who just moved their membership to Planet Fitness.
I like being able to watch tv with the headphones provided while I work out. I usually use the recumbent bike and the epilitical trainer when I’m there.
This was my first visit and look forward to many more.