Paul Mitchell School

Thank you so much for FIXING my hair! The moment I walked in, I was greeted with «Hello and Welcome!» You see … I was coming from a nightmarish morning at another Beauty School’s Salon. I told them my horrific experience and not only did they apologize for them but reassured me that I had come to the perfect place and that they would take care of me ! I was made to feel very important and they listen to Everything I wanted my hair to originally look like, I showed him a picture and they did a phenomenal job and fixing some other salon’s mistake!
They are ROCK STARS!

I went there once about 2 years ago and forgot to make the review. I understand that they are still in school and learning… and I guess I got partnered with someone who still completely didn’t know what they were doing. I wanted high lights and she told me for 5 high lights, yes 5 strands, it was 90 dollars. At the time, I was dumb so I said okay. It took 3.5 hours to get my hair done. Lol worst experience I’ve ever had in my life ever. My hair looked exactly the same as prior. It didn’t even have that salon freshness after they washed and dried my hair. To top it off my hair cut was crooked. The poor girl was trying her best and I felt bad for her… she needed practice and I was the lucky guinea pig. I just hope whoever she was, she got better. It’s a school so there’s a ⁵⁰⁄₅₀ chance you’ll come out ugly.

It took over 2.5 hours for a simple hair cut and wash and the result is awful. Stylists were gathered together gossiping about each other the entire time, and I have never seen so many eyerolls in one place. Price was good, experience was awful. I won’t be back.

I’ve had very good experiences at this school. The price is unbeatable and the students try their best.

I have come to this place thrice and I have never been disappointed. Mainly because my expectations are low to begin with, after all they are students incase «school» didnt give it away so they CAN screw up. I am totally fine with screw-​ups because its my hair, which will grow back, and not an open heart surgery. The perks is they charge you less than great clips for a cut worth a $ 50-​$ 80 atleast.
Every time i got a new student and I was pleasantly surprised everytime. I have gotten better treatment and haircuts here than the fancier overpriced salons. I love that the student take their time (sometimes 2 hours so come with plenty of time in hand), showing that they re meticulous; lets be reminded these are paul mitchell students so they are expected to be awesome by the time they graduate. The key is to communicate communicate communicate. Show em a picture or if they suggest something, ask them to describe it or give more details. For example, the last time i wanted a bob cut and this cut can get bold which looks awesome but i let them know my reservations and was worried about how I would look since I have bad posture. They did everything within my comfort zone.
I have had better experience with Phase II students than Phase I which is obviously just that Phase II students have more experience and are near graduation (also notice that mentors are more pro-​active in phase II than phase I strangely).

Disappointed! I heard so many good things about the Paul Mitchell School in Atlanta but I had a horrible experience. The student I had an appointment with had to delay my appointment an hour because she ended up having class. Then I explained that I wanted something natural and that I am normally quite conservative with my hair. So she suggested a Bayolage which I guess is a new thing. She showed me pictures of women with their natural hair color brought down with blonde on the ends. I thought it was nice but explained that I wanted to keep my natural color with just the light ends. Instead of doing this, I had color on every part of my head… my natural color was what she tried to recreate at the color bar. More than once I asked if we were keeping my natural color and she assured me it was just to blend the colors to make them look natural. Once I was rinsed and saw the color– I wanted to cry. She had used so much color– 8 oz (for my now shoulder length hair after she cut 6 inches off at my request) plus charging me for 2 full colors. (Total ended up being $ 189). At that point I had been at the salon for 4 hours– 3 of it in the chair. Before the appointment I told her I needed to be gone by 230 to pick up my kids but it was going to be a rush. So she quickly box cut my hair had another student help her blow dry. Her instructor came over to check but at this point– I had no time to get into this big ordeal and I was literally on the verge of tears. I am not one to complain– but after seeing the color in the sunlight, my roots are a coppery orange and my ends have a yellow tint to them. I sent a message to the stylist for recommendations on when I could get it fixed but she instead referred me to her supervisor. I called and left a message for Sheila who has yet to return my call. Customer service is greatly lacking. I understand it is a school and people are learning– but there should still be a standard especially when the Paul Mitchell name is what will be tarnished.

I have came here a few times to get a haircut. Once by a level 1 stylist and the other time by a level 2 stylist. The first time I went I wanted a cut with layers and a face frame. It took more than an hour to get done and to dry and style it. It was ok, so I decided to come back a second time to get an ombré. I went in for a consultation with a level 2 stylist, the price for an ombré was very expensive (about $ 260). I decided not to get it done after all. I just went for a cut instead. Again took more than an hour long to get it cut, blown, and styled. I feel that since its a trade school that it shouldn’t have to cost much to get color done.

The student did a good job but the issue is time. She took a very very long time to trim my hair and straighten it. And she also had help from her supervisor with cutting the layers. I also got my make up done. I was there from 9:45 — 1:00. So like the others review say be patient. I think I would prefer to pay full price than wait 3 hours for something so basic.
All in all they both did a good job. But I doubt I’ll be back.

I used the web site to ask for an appointment, I got the automatic email back saying that I would be contacted in 2 working days. NEVER contacted me. Guess they do not need my business after all! Not too cool.

Man this place is awesome. Inexpensive haircuts and salon sevices. Yes it is a school but I’ve never had a bad experience here. I didn’t get my last haircut here and i paid for it dearly (both dollar wise and physically, my poor hair). Came back here and they fixed it up amazingly. The Learning Leaders guide the aspiring hair stylists and they really know their stuff.

I have been coming to this beauty school to get my hair done since I’ve lived in San Antonio. I have only once had a bad experience and that was partially my fault for not communicating my goals to the stylist clearly. They did however go above and beyond to correct the error and make sure I was happy. I’ve been to other Paul Mitchell Schools in the past and have always received excellent customer service, but this San Antonio location is by far the best.
I was here last night for a haircut and keratin deep conditioning treatment. My appointment was at 6pm. I walked in, sat for a moment and was met by the stylist and walked to her station. We talked about the changes I was making, consulted with teacher (learning leader) and started the service.
Most services start with a very luxurious shampooing in a dark and quiet hair washing room. This is by far my favorite part. Its a great way to de-​stress and relax.
After my shampoo, I was walked to the color bar area for the application of my treatment. This is kind of time consuming as it’s a lot of sitting and waiting for the lotions and potions to work their magic. The stylists have always offered me water or a magazine but I usually have a book or my phone to play on. I’m not sure what their magazine selection is but it is really nice that they offered.
After the treatment, a speedy, but precise haircut, and a perfect blow out, I was out the door at about 8pm.
A few things to note–
1) Plan on spending at least 2 hours here (more if you’re getting color done)
2) Be very specific about what you want. Bring pictures if possible
3) Come on a weekday evening when it is less busy (Saturdays are a mad house)
4) If you’re unsure about your stylists level of proficiency, don’t be afraid to speak to the instructor. They want you to be happy with your hair (or skin)
5) Ask for a level 2 stylist if you want to do something a little more involved. These stylists have proved themselves better as a group, but that doesn’t mean there are not wonderful, talented level 1 stylists. It’s just easier to pay a little bit more for some extra confidence.

Damn. It feels good to be a gangsta!
Or maybe it just feels good to donate over 16 inches of hair to Locks of Love, then get a short bob… And go from black hair to blonde… for $ 83.
BOOM.
I was skeptical to go anywhere in a new city to have this level work done. I’ve had color and cuts screwed up at reputable salons with trendy names and expensive products on hand to sell so I knew this dramatic do needed lots of TLC.
What I loved was the constant check-​ins by an instructor. Every section was checked and re-​checked to ensure it was done correctly. What salon have you been to lately where you can be sure that the work us double checked for fly always? Additionally, I’ve walked out of every salon (even with virgin hair before the bleach) that I’ve attempted blonde hair at only to have the nastiest orange hair. Until now.
It’s been a week and while my «RaWk» AC/​DC playlist isn’t as fun to listen to when I try to swing my nonexistent hair around, I know the past three years of hair growing were for a good cause and I can’t be more pleased with each old friend I see that thinks they are seeing a complete stranger when they see me now!
My name is Karen N and I endorse this beauty school.

After 4 hours, my hair is streaky and orangey — not dark brown at all. The cost was not $ 35 as the website stated and the haircut wasn’t included. The stylist did say if I didn’t like the color within 7 days, they’d try to fix it. Unfortunately, I don’t have another 4 hours to waste there. Won’t be back. This was completely opposite of my PM School experience in a different town. Super disappointed.

Love this place! Very pleased, I had an aging treatment facial it did wonders for my skin: D I have problems with aging spots on my face. Love it! I will be back most definetely: D

It is cheap. It is Paul Mitchell. However ittttt… takessss…fooooooooooreeeeeeeeveeeee­eer. 4 hours for a PM shine. Yes, I know the student wanted to do a good job, but 4 hours. 4 hours. And since he had to use so many extra bowls, the price came out to over $ 60. For $ 60, I can go somewhere else and have it done in 45 minutes. Good for the keratin treatment, nothing else.

Never had a bad experience here; i’ve been about 5 times in 2-​years. I’ve tried both, level 1 and level 2 techs. Prices are cheap. Do plan on being there for at least an hour longer than you plan.
A basic hair cut w/​blow out took about 2 hours (my hair is thick and shoulder length). An all over dye and cut w style took about 3.5 hours.

I really liked my experience. I thought it was all around a good experience especially for a school of stylists. My stylist was excellent, 2 tier, Falen. I had really long hair, man, wanted really short hair. She did an amazing job. We had a 10 min consult and then proceeded with the full Paul Mitchell experience. Everyone is happy and in a good mood.
These are students and they are learning. If you understand that and go in with a relaxed attitude and let them do their thing they will do an amazing job. It will take longer and of course they are nervous. But just take it in stride and be open to helping them learn. This is not a normal hair salon experience, think classroom learning environment. If you aren’t open to letting yourself be a guinea pig, go to a salon. But don’t complain when they are learning and trying and you know what you are getting into, this is a school.
I liked that she was learning and we could talk about the experience. Falen will be an incredible stylist when she graduates. I like that she asked for help and multiple people chipped in. That’s what this is about, learning. I will definitely go back! Awesome experience. People trying to better themselves is terrific. Support someone today and get a great haircut too! FYI the Unilocal address and location is correct but the GOOGLE address and location is WRONG. Call for directions!

This was my first visit to the hair school and my experience was excellent. The student who worked on my hair was very professional. The price is great. The only downside is that the process is very very long, since they are students and monitored by their instructors.

The school is actually located on 5590 summit parkway.
people who have bad experiences is not because of the school, it’s because of the people they get. Of course there are going to be people that are more talented than others!
but anywho, make sure to keep in mind that they’re students and your experience can take longer than it would in professional salons. This place is great just because the prices are low for the quality of products they use on you.

Paul Mitchell School is a great place to get a discounted hair cut or color, and if you happen to be there on Crazy Dance Friday, watch the students get down to a little country line dancing while waiting for your color to set.
I wouldn’t advise you to go there specifically to watch the stylists line dance, but if you have some hair related needs, this is your place. I got a highlight touch up for $ 25 and a shine gloss for another $ 20. My stylist was a Phase 2 student who did a good job and was very friendly. I was pretty impressed, and even though my coloring process took a few hours, I felt like the stylist stayed on top of things.
FYI: when you call in to set your appointment, they will ask if you would like a Phase 1 or Phase 2 student. Phase 2 students are a little more expensive. I usually don’t have a preference, since both students are closely watched by their teachers.
The first time I went there to get my hair highlighted, I was quoted a price of $ 50. However, after additional costs because of my longer hair and the amount of color it took, I ended up paying $ 90. This is pretty close to the cost I have paid at normal salons, so don’t go to Paul Mitchell exclusively because of the discounted price.
Overall, this place is a nice establishment to visit for somewhat discounted hair services. They aren’t dirt cheap, but usually provide good service and, if you’re lucky, you can be entertained with line dancing stylists.