Parrish & Company

I wish I could give this company a good rating, however after today, I feel the need to give them only 1 star. We had them install a direct vent fireplace in our new home, however the fan was defective and needed to be replaced. Since its still under warranty, the service guy immediately ordered a new fan. We received a call the next day that the part arrived. I took off work in the afternoon so that the service guy could install the part. Unfortunately he didn’t show up nor call to say they were tied up or anything. I called to reschedule the next day, again taking off work to be at the house. Again, no one showed up, and eventually received a call apologizing they were tied up and would install the part the following day. Today I took the afternoon off, and once more no show or even a phone call. This is ridiculous and nonetheless very unprofessional. I have friends who were interested in dealing with this company for their new home but we’re advising them to go with another company. This one has caused too many headaches and aren’t willing to help their customers. Very disappointed in Parrish and Company located on Highway 281.