Oro Restaurant & Bar

Service was absolutely terrible. We waited over 45 minutes to order our food and over an hour for our food to be prepared. According to the waiter, he was the ONLY one on staff. Ridiculous. Drinks were constantly needing refilled. Probably didn’t see the waiter more often than once every 15 minutes. No lie. Don’t waste your time eating here. Management is seriously slacking.

This place was dead at noon for lunch. No bar tender or waiter to be seen. Hotel employee sat me at a table. Overheard a guy say he had been waiting for a Coke for 10 minutes.
Ordered the bbq chicken salad with dressing on the side. The chicken came out in a cold clump and was a mixture of bbq sauce, chicken grit, and very old, stale bacon.
Mouth texture was unpleasant and no consistency in flavor. This was a below average salad at a place that over charges for low-​quality food.

Good food. Good service. Really nice and quiet. We shared four starters for dinner and it was the perfect amount of food for our party of three.

Mixed feelings about Orzo.
We ate a quick lunch there one day — I had the BBQ chicken salad (more like a Cobb) that was good but some of the lettuce was browning. My friend had the steak Oscar he that was fantastic.
Came back two days later for breakfast — the huevos rancheros is really, really great. Two people commented on how good it looked. The problem was that it took around 50 minutes to get to the table. There were two servers working 8 – 10 tables each and they just couldn’t keep up.

My husband had eaten here before while in town on a business trip, since he was staying at the Emily Morgan. We decided to come to San Antonio and stay at the Emily Morgan for our anniversary, and since he had a good experience at the Ora, I wanted to give it a try. 5 Stars all the Way!

David, the afternoon bartender, was outstanding in providing service with a smile and great recommendations on Whisky for other patrons.
I enjoyed a Goose Island IPA while sitting at the beautiful, light, multi-​colored Quartz bar (it was also illuminated by light bulbs under the bar) and enjoyed conversations with some vacationing Texans. Very nice.

This roast chicken is a wing and it’s not even a breast. The bar only serves bottled beers. The happy hour only includes Budweiser labels. It’s my first time here and definitely will NOT recommend to any of my co-​workers that travels a lot to San Antonio. The worst experience

We are locals and have a choice of where to eat. I thought since it was in a ritzy hotel, it would be good.
We went to Oro a few Saturdays ago for lunch. Since the website said lunch started at 11, we went at 11. We sat down and were told lunch started at 12 on weekends. It does not say that anywhere online. We left. The place was almost empty.
We went to Oro this Saturday at noon. The place was almost empty. We expected the lunch menu which was online, however, we got a completely different lunch menu. Apparently the lunch menu that is online is only for the week, not the weekend, which is not mentioned anywhere online. If we had known it was a different menu with nothing on we wanted, we wouldn’t have gone. We ended up ordering the Sunrise Torta. The «crispy pork» was fat with a little bit of meat and not crispy. The «homemade chips» tasted stale. The only thing good was the egg and bread.
I would not recommend it for a weekend lunch and don’t believe anything they say on the website.

During a storm we ducked into Oro from The Alamo.
There was a girl tending bar who looked like she was 12. She was absolutely as sweet as could be. Her mother should be very proud of her.
On heroin and as drunk as could be, blindfolded, and careening out of an airplane with no chute, I could make a better drink than her.
Seriously, almost two undrinkable drinks… when we were sopping wet… cold…in the pouring rain. That’s pretty bad.

Since we stayed at this hotel on our last visit, it was a no brainer to pop in here for brunch. Especially after we had a awful experience on the riverwalk moments before. Shudder.
The restaurant is not very large, but they do have lots of cozy booths and a few tables between. The buffet had standard items, such as cereal, yogurt, cottage cheese etc. There was a smattering of pastries, eggs scrambled and also some eggs with cheese and bacon, meats and pancakes. The cheesy eggs and blueberry pancakes were my favorite.
It’s a bit pricey for what it is. After the buffet cost and our coffee it was over 30 $ per person. Items were being constantly refreshed, which is always a good sign. For the convenience and quality, I do think I would eat here again.

Best 3-​cheese macaroni and cheese I’ve ever tasted. The ceviche is fresh and comes in a hearty portion-​size. The lump-​crab salad was not short on large lumps of crab and was quite filling. Great atmosphere in a historic but very well kept hotel.

Wasn’t sure what to expect but was pleasantly surprised by a great visit. Hotel is gorgeous and well maintained. Staff were friendly and happy to discuss the building’s history. Sat at the bar for happy hour. Had the sliders and chips. The chips were hot and fresh. A really nice treat. I’d go off the happy hour menu for drinks. Wine was really bad. Beer selection is much better off the happy hour menu. Place was pretty empty at 530 on Thursday.

I have been a guest and a Oro customer at the Emily Morgan multiple times and I am always pleased with the accommodations, the location, the bar and restaurant and the employees. This particular trip I went in for dining in the morning. I love the option of buffet and how close it was to my business conference at the HBGCC. I have met several severs and they are all usually really informative, nice, and go out of their way to help me.
I hate that I have to call out this individual but people like this do not belong in the service industry. This past weekend I had a particular sever. I don’t know the correct spelling of her name but it was Tiffany. She seemed to be in an awful mood from the get go. She did greet me and asked me what I wanted to drink and then disappeared for about 5 – 7 minutes. A very long time to get a coffee if you ask me but I went with it and thought to myself, maybe she needed a cup of coffee herself to wake up. I got my coffee and then she took off again without asking me if I would be getting buffet or ordering off the menu. At this point I was a little annoyed and tracked another server and asked him if I could head over the buffet since my server disappeared. He apologized for her, and advised he would let her know and I got up to help myself to some delicious food. I sat down and then finally she came over and uttered some words and refilled my coffee but still seemed like she did not want to speak. She could have asked me how it was going! Anyway, to make things more annoying I heard a couple of people talking loud and glanced behind me and noticed this server of mine was partaking in this mini argument with another employee complaining about doing something she was supposed to.
I don’t know what she wasn’t doing but if I know she wasn’t doing her job as my server, then I didn’t doubt another employee was annoyed with her performance with other job duties as well.
This girl was very unapologetic, seemingly lazy, and had a horrible attitude. Not up to par with what I expect from the Emily Morgan hotel. I won’t warn people not to go to the restaurant for breakfast but I will suggest you do not get this girl as your server unless you want your mood to be ruined.
I hope this gets brought to the attention of management that they have an employee who obviously does not want to be there and have people picking up her slack and apologizing to paying customers for her. I will make sure to personally speak with a manager about this if I have her and her bad attitude next time I am in San Antonio. Poor co workers and customers that have to deal with this behavior. You can do better Emily Morgan.

I had a couple of drinks and ordered the Grande Nachos to eat. The nachos were actually pretty tastey! The menu states that apps are half price during happy hour. The nachos are on the app menu. I ordered the nachos during happy hour. I was charged full price. Not happy about that. Fortunately there are plenty of other eating and drinking options within walking distance of this place so I dont have to worry about coming back here and being overcharged again anytime soon!
Since Im a guest at the hotel I get complimentary breakfast here. Its very basic buffett. Nothing to write home about.

Fantastic lunch. My daughter had a grill cheese sandwich and I had an angus burger. Uploaded a picture, check it out! Just phenomenal!!! Definitely will visit again.

This place was great. I tried the burger and chicken sandwich. It was well-​cooked, well-​seasoned and both were very tasty. I slightly preferred the chicken sandwich. The service was good too. Minus one star because the food took quite a long time to come out and the place was empty.

«The Don margarita is apparently… Award winning. Hahahahahahahah… No» — My extremely helpful tip while sitting at the bar sipping The Don.
This review is confined to the bar.
I do not like bartenders who have personal conversations with the only other patrons at the bar that are so loud, it’s virtually all you can hear.
I do not like bartenders who walk up to you and ask you what you want to drink without having greeted you, handed you a bar menu or told you any specials.
I do not like bartenders who, when you say you want to read the menu first, then walk away for about 10 minutes before trying to take your order again — or who, during that 10 minute span as you’re looking around awkwardly, turn to you and say «Be with you in just a minute» while they do nothing else but continue their conversation.
And finally, I dislike bartenders who make really crappy 10 dollar margaritas.
Needless to say, I found the service at Oro’s bar annoying. I found the drink to be ever worse. If I hadn’t seen her pour the tequila in the glass, I would have questioned if there was any in it at all since it was so loaded down with sour mix and orange juice. At that, there was so much orange juice in it it tasted like a tequila sunrise… and so little lime in it, it was left sweet. She also didn’t know, apparently, to wet the rim of the glass in lime juice in order to make the salt stick… so I got less than half salt on my glass.
If The Don margarita is award winning, according to their menu, then it requires a true mixologist to prepare it because I was firmly disappointed. We were not offered a food menu, so I can’t tell you what the food was like, but between that and the lax, unprofessional service, I don’t foresee myself bothering to sit at Oro’s bar again… ever. This experience was the last link in a string of bad service in San Antonio that leads me to believe the city is light years behind when it comes to what proper restaurant and bar service should be.

I always enjoy a drink or two at Oro for lunch especially on Martini Lunch Fridays! The food is never disappointing, and the bartenders are fun and know their trade well! Thursdays are big for happy hour as you can get some insight into your future from a psychic and listen to some great music all while enjoying a delicious cocktail.

For a lunch spot downtown? Hell yes, as good as it gets.
I am a fan of the boozey lunch. Especially on Fridays.
First of all, the Emily Morgan is a good-​looking space, as well as Oro. With high banquette-​style booths and cozy seating overlooking bustling Houston Street, you really feel like you’re in the heart of the things. This city girl is pleased. Rumor has it, Oro will be undergoing a facelift, so I’m anxious to see what they do with the space.
I have to dedicate an entire paragraph to the heaven-​burger that is the Oro burger. I believe it’s served on ciabatta bread (whatever it is, it’s not your run of the mill bun), with all the basic components of a burger, but with locally grown fresh veggies and aged cheddar cheese. What I think makes it great is the thin and manageable patty. I like to enjoy all flavors of the burger in one comfortable bite, and you can here because it’s not overwhelming in size. Lucky for me, I had a over-​easy egg top mine off. Of course, this sent it over the edge. Oh, and if you like to get down with your bad self, take some of those perfectly crispy truffle fries to the egg yolk remaining on your plate. Trust me.
I dabbled in a few other menu items during my visit, including the lump crab greek salad, antelope (off menu), and a limonncello & prickly pear sorbet to top it off. The orange fennel dressing on the salad was excellent — light, and the ideal citrusy compliment to the crab. The antelope was cooked to perfection — an extremely lean piece of meat but somehow still tender and melt-​in-​your-​mouth status with some grilled strawberries to top it off.
Last but not least, $ 2 martinis. Need I say more?
I love you, Oro.

Oro is nestled in the downtown Emily Morgan Hotel. It has a great upscale décor and feel about it, somewhat typical of the modern day mid-​grade hotel restaurant. In general, they have not appeared to be a very busy venue. This just means that you should expect your service should be attentive and friendly.
A sort of «sampler» of several appetizers was all that I had in me to consume this time around. The ceviche, lump crab cake, and broccoli/​guajillo soup were best described as mediocre. The soup, in honesty, probably stood out the most out of the three, though the flavors seemed to be hidden behind chili pepper oil.
Overall — this was a mediocre showing, but may be worth the trip if you are in the near vicinity. I wouldn’t spend cab fare for it, however.
Service: ²²⁄₃₀
Food: ¹⁸⁄₃₀
Décor: ²²⁄₃₀
Limited wine list, but more than adequate pairing choices. ~2x markup