Luna Car Center

Something feels very, very OFF about this place. .avoid, avoid!
On our way to Austin to check out my top choices in new-​to-​me vehicles, we stopped here to check out a last-​minute discovery that seemed almost too good to be true. .can ya guess the moral of this story yet?
A salesman was on us before our own car was even in park…
«What would you guys like to see today? «
The 2010 Outback.
«Oh? The. .Mitsubishi? Is that what an Outback is? It’s my first day. «
No, it’s that blue Subaru Outback (pointing) right there.
«Ah, the Mitsubaru Outside. What can I tell you about it? Mitsubishi makes great cars! «
Sigh.
Eventually we convinced the guy that no further words from him were necessary, to just go get the keys to that Subarishi so I could drive it.
The lot is suuuuper cramped and I didn’t feel comfortable pulling the car out of its parking spot, so I asked the salesman to do that for me…
«Oh…I um… can’t. I don’t see very well and have hit another car in here before. They don’t let me drive the cars anymore.»
Oh…thought it was your «first day», guy… LOL busted!
Drove the car. Mostly really liked it, but there was a giant crack in the windshield, the brakes seemed like they needed to be replaced, and the interior was suspect — seemed as though every bit of upholstery in it had been recently replaced with black pleather. (Why??? Had this vehicle been the star of an IDchannel-​type investigation or something? I don’t even care — I’ll drive Jack the Ripper’s car, if the price is right…)(Pssst…it wasn’t.)
When we got back, the salesman parked us at a grungy desk in a grungy shack of an office so we could talk numbers with The Boss. We sat for over 45 minutes waiting, all the time watching the salesman mill about right outside, smoking many smokes. There seemed to be quite a few people just milling about actually — none of them customers, none of them apparently busy, none of them concerned that we were there waiting. Good times!
When The Boss *did* eventually show — all greasy bluster, no apology or offer of complimentary beverage — it was the stereotypical used car salesman sitch. He refused to budge on the sticker price *at all*, despite the above-​mentioned things that were wrong with the vehicle, absolutely insisting that the asking price was the price the lot had paid for it, and they were already taking a loss. Totally condescending. I literally laughed in his face.
If it feels like a lemon, and quacks like a lemon…
We left, and had what turned out to be a wonderful car-​buying experience at a smallish lot in Austin. In the future, I won’t even consider a vehicle if I see it listed at Luna, and I’ll urge my friends to do the same. Beware!

shopped for a car here. our sales guy was nice, but then came the finance manager. he tried screwing us over bigtime. we felt like he was pushing another car on us that he wanted to sell. when we wanted a car that was priced 2 grand cheaper, he said if we pick that one they would have to add 2 grand to the price so it would be the same anyway and we should take the other car.
we were gonna finance in house, so i didnt understand. he wanted us to buy an 8k car that would come out to 10k but when we said we wanted the 6k car it was gonna come to 10k anyway. he did nothing to help us. we ended up walking out.
i gave them 2 cause like i said our original salesman was nice and cool and they had a good selection. THATS IT

Buyer Beware!
My sister bought a car here back in January and for over six months has been trying to get license plates and the title. They have used every excuse in the book for not being able to produce the title, ‘original owner died’, today it was a ‘smudge on the original’, there is always something.
We filed a Motor Vehicle Dealer Consumer Complaint today with the Texas Department of Motor Vehicles in hopes that they can help.