2 avaliações para Lil’ Peas & Sprouts Learning Center
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Eric M.
Classificação do local: 1 San Antonio, TX
PARENTSBEWARE! Read entire review. It’s long but necessary. First, I apologize to my precious daughter for placing her here. Our daughter was bitten and scratched on several occasions(more than 5) in a matter of weeks by an aggressive child at this daycare. They reported a few incidents to us and we had to report a few to them as well that were not observed by the staff. She was one of several children that were attacked by this child according to staff. They refused to terminate the child’s enrollment and the owner took offense to the fact that we did not find that acceptable. The owner acted very unprofessionally and threatened me by saying that she would get her husband to «handle me». She has no business running a daycare. We were told not to put our child here but chose to anyways due to the low price. That was a HUGE mistake. Please take our advice and pay a few extra dollars to have your child taken care of by a facility that responds to violence in an appropriate and professional manner. The aggressive child was suspended for a half day but two other incidents happened after that and were more severe. Today was the last straw in a string of incidents, including: wet, soaked diapers when we picked her up on several occasions, classrooms over child to teacher ratio, classrooms that smelled like old urine, no reinforcement with potty training(she was already wearing panties at her other daycare and not having accidents all day). We never knew who her teacher was. They had different staff in there daily. It wasn’t until the last couple of weeks that we saw the same teacher consistently. The only reason we enrolled her at this facility was because our other daycare closed down due to budget issues and it was right down the street. Big mistake. You get what you pay for. We were already in the process of moving my daughter to a different child care center so it was only a matter of days until we were no longer taking her there. I have posted a few pictures to show the type of assaults my daughter endured. We feel saddened that we believed in this facility to handle the multiple attacks in a responsible manner and they chose to sit back and do nothing until forced. My daughter had to suffer and I hate to know that. While biting may be «common», it still needs to be addressed in a timely and responsible manner. Only after we made it an issue was it dealt with. There were no plans to remove the child from this facility until we pushed for it. How many more children needed to be bitten more than 3 times for something to happen? The owner could not accept the fact that she couldn’t make the correct decision with the other child and only after I asked for an apology for her calling me «rude» and threatening to have her husband«handle me» did she ask for my child to be withdrawn, not me. I was not enrolled there. It’s sad that she would punish my child and act in a hostile manner in front of her. And if the staff ever felt like they were being disrespected and treated rudely then why was it never addressed? Does she tolerate that behavior from parents? And to try to make up lies about the children, that is a new low, even for her. I would hope that if that had ever happened that I would have been addressed. These are just more examples of the lengths that the owner is willing to go to in order to justify her unprofessional manner of doing business. So sad it has to resort to tall tales. If she is willing to make up stories like that, I can only imagine what other dishonest business practices she has. Mrs. Mendoza, the owner, has turned to lies in order to make what she did seem justified. I ask that all that read her comments use their better judgement. If half of the lies that she says were true then why were services not terminated or these matters addressed? Who would allow their staff, much less children to be treated the way she claims that they were by a parent on a «daily basis»? It’s easy to resort to lies and unfortunately that is the path that she has chosen. Who invites people to stop by their place of business to discuss a parent and their child? The answer is an unprofessional business owner. I have included screen shots of her comments for proof. The only thing left for her to do is to have people make up fake reviews for her. At the time of this posting there are only two reviews. 1 star from us and a 5 star rating from her, which by the way, the owner of a business is not allowed to rate themselves. Mrs. Mendoza mentioned that the mother of the other child was a single parent and using CCDS, which is evidently a program for low-income families and VERYPERSONAL information in my opinion to share with another parent. I asked if that was why this was not being handled in the appropriate manner because we pay out of out pocket and the other parent used CCDS since that seemed to be an excuse from her for it not being addressed.
Ruby M.
Classificação do local: 5 San Antonio, TX
It’s a wonderful center, been in business for over 10 years. Please don’t judge center based only on one review of an upset person. A plan was in place.