Was recommended here for a mortgage via the Realtor who sold my home. I explained I needed approval and qualification pretty quickly and was assured this would not be a problem. I sent all info requested by email. 1.5 weeks later I get a call explaining the secretary didn’t realize the email she sent to me went to to the wrong email address. Really? I have other emails from her. Nonetheless, 1.5 weeks with no response re: a business call is unacceptable. Fortunately, I had moved on and already received my approval letter. Maybe your luck will be better than mine, but evidentally this company cannot respond in a timely manner.
Grace G.
Classificação do local: 5 San Antonio, TX
Buying a house is a bit of a big deal! When you need help getting the financing in order, you want to go with someone that you can trust, feel confident and comfortable with. I was very fortunate to have Carol Connolly. She broke down all the facts and figures to make it easy to understand. She made herself available and was very helpful! She got the ball rolling and a closing date set. I had 3 recommendations to go with Legacy Mutual Mortgage and I am pleased with the outcome.