Inn on the Riverwalk

Courteous customer service and the gorgeous river front are the upsides to this business. The downside is that they have not updated or properly maintained the property in some time. TV did not work. Maintenance was to come by four days ago. So we watched movies on an iPad we brought (which was about the same size as the TV)! Lol Someone need to figure out how to drain the waters away from the AC units so it won’t continue to rot the floor out everywhere. The tub needs to be replaced when they do the TV. Customer service really made up for the other deficiencies — they were very friendly about a late checkout and breakfast at 9:15 (when it was scheduled and 15 minutes later). The setting is wonderful.

I really wanted to like our stay. The staff are so friendly although they have short hours of availability and it is right on the riverwalk without being in the overly congested parts of town.
However the room was a huge disappointment considering that the cost was significantly more than other places centrally located including the Omni.
It just isn’t ready for use. The bathroom had no door handle and the door wasn’t painted. The floor was torn up and the window cracked. Balcony doors were locked with a quick fix.
Oh yeah, the bathroom was covered in spiders (we killed six in two nights) and the room smelled of mold from the A/​C. This coupled with the fact that the wifi signal was too weak to reach the third floor just made for a lousy experience.
This place is not ready for prime time until they take the time to make the necessary repairs. Until then– anything over $ 150 means it is better to find alternative lodging.

This is the best bang for the buck.
The owner was on sight every day, really nice guy. The house was great, staff was wonderful. We walked from the Inn to all of our vacation destinations. Really enjoyed our stay.

Some notes why they got a 1 Star:
Nosey Staff
Lots of bugs in side and out
Cheap fixtures
Limited parking
Everything is done cheaply.
I really hope they clean the bedding :-O
I bet it would look like a rave if you had a black light
If your 20 and don’t know any better and have a limited budget (This place is perfect for you to have a romantic time.)

Thoroughly enjoyed our stay here a few weekends ago. The location about a half-​mile away from the heart of the Riverwalk was perfect, in my opinion. It’s far enough away that it’s peaceful and quiet, but still walking distance to everything you’ll want to do. The rooms are comfortable but nothing too special, and the price, breakfast and staff are all lovely.

I stayed in the house across the street from the main house. It was sweet and charming.
There are two really main advantages to this B&B — first is the location. You are on the pleasant part of the Riverwalk, it is beautiful and quite. A 15 minute walk one way takes you to the restaurants and shops. A 10 – 15 minute walk the other way takes you to the arts district. It was really pleasant.
The other thing is the staff. They are very accommodating and helpful and very knowledgeable. They really make the stay extra comfortable!
The furniture was very nice including a super comfy bed and a mini fridge. The breakfast was delicious and plenty of it. On Sunday we brought in a little champagne, what we had left over from the night before. When the concierge saw this he let us know that he also had some champagne and when ours was gone he made mimosas for everyone. It was very sweet.
There were only two small detractions that make me not give it a 5 — one is that our spa bath tub didn’t work. Sure it was deep and nice, but no bubbles.
Second is that my Mac would not pick up the Wi-​fi in the room. They were very sweet to let me use the main room — but it was not as comfortable.
Overall, a great experience and we are already planning our trip back!

We visited this B&B in 2013, and stayed in # 22. We really enjoyed it, so this time we got a room overlooking the river. #16 is not quite as big as #22, but it has a nice view and shared balcony. #18 is the «penthouse,» and has the best view, but has no covering over the balconies. I gave this B&B 5 stars because it was 5 stars to us. If you want all the conveniences of a 5 star hotel, you should go to the Hyatt, which is across the river from here. It’s an older B&B, which we like, but if you want to spend your time watching TV or luxuriating in the (non-​existent) pool, this is not the place for you. If you want a quaint, comfy, reasonably priced place, run by people who really go out of their way to accommodate you, is located on the river, within walking distance to the restaurants on the Riverwalk, is quiet, has free parking, then this is the place for you.

My boyfriend and I stayed here for Valentine’s Day. We originally booked Cottage 27 (more upscale room), but without telling us they switched us to Cottage 24 (the cheapest room in my opinion). They did not make us aware of the switch and kept our money from original booking. I had to bring it up to them and hassle three employees in order to receive a measly $ 35 refund for a room that was a MUCH lower grade. Our room was extremely unsettling with your grandmother’s décor and creepy knick-​knacks. The bed and furniture were very creaky and uncomfortable.
We had spilt a glass of white wine on the dark plum comforter that evening and soaked it in water after the spill. There was no stain, just a moist spot on the bedding from the water. After we had left and checked out, they emailed me with a $ 150.00 fee stating that there was a «stain». They neither washed or dried the comforter, but saw it and threw it away. This one night stay ended up costing me over $ 300. I would NEVER recommend this hotel. If you are going to spend your money, PLEASE spend it elsewhere and do not waist your time.

Great location, facility not so much.

Very scenic location on the river with beautiful views & inviting patio. Friendly staff and delicious breakfast buffet. Charming rooms & quite atmosphere. Away from the crowds, but only a short walk along the river to enjoy the hot spots. Looking forward to staying here again.

Worst b&b ever. The place is run down. The room was very small, dark and generally uncomfortable. The shower hardly spat out any water. No owner in sight, ever.
Nice help, but completely clueless ownership.

My husband and I have stayed at many bed and breakfasts. We were very excited about this one since it is on the Riverwalk. We looked forward to this little getaway for weeks! Our excitement faded when we got there. We were put in Cottage Room 22. The room was very plain, had very little extra love put into it, like most of the B&B’s that we’ve seen, and the place is run like a hotel. We never met the owners the entire 2 nights, 2 days we were there. There are many details overlooked, compared to most B&B’s. The bathtub needs caulking, the floor tiles are cracked. The paintings are all done by the owner, and most are not framed. While others see this as charming, we saw it as cheap. The motif is not what we consider art. My husband said he felt like he was in his college dorm room. We are not usually difficult to please, and usually give GLOWING remarks to the places we’ve stayed, but this one was very disappointing. There was absolutely no creativity with breakfast at all. Eggs, fruit, hashbrowns, and small servings at that. You eat at individual little tables like a restaurant. You will not eat with the other guests, unless you force the issue and make the effort yourself. It was very impersonal, and we were extremely disappointed. There is a note in the room that says you are welcome to snacks and drinks at the main guest house at any time. Both nights we were there, we went over to the main house looking for homemade cookies, fresh bread, soft drinks, anything as a snack. We found a note that says not to touch anything in the refrigerator, because it’s all accounted for and part of their inventory. There were no cookies, no soft drinks, not even a bottle of water to be found. We did find 2 packets of hot chocolate on the second night. We were extremely disappointed in this. There is actually a check-​in desk and that’s where you can ask questions. Don’t expect anyone to make eye contact. The towels and washcloths are the cheapest, thinnest things you’ve ever seen… akin to a Holiday Inn. The wardrobe closet is so stuffed with pillows and blankets, it won’t close, and the lock is broken, so it wouldn’t even if they tried. The location is about 5 good blocks away from the Riverwalk action. We walked it the first night and it was nice. They have prime real estate there and at $ 150 a night, I would expect they could add some extras to the experience. We will not be going back to this Inn, ever. We do not recommend it, and found our experience at any Comfort Suites to be more enjoyable.

We stayed for just one night (in Cottage 22). The room was very charming, complete with personal touches like artwork the owner painted. The wrap-​around porch was great to sit outside and smoke on (except for the swarm of baby bees that wouldn’t leave us alone). The location of the inn is perfect for experiencing the riverwalk without having to deal with all the noise when you’re trying to sleep. The inn’s staff is super friendly and incredibly accommodating – they even let us check in a few hours early. Breakfast was homecooked and bountiful (fresh-​squeezed oj, pancakes, scrambled eggs, bacon and toast). The free wi-​fi and parking was also much appreciated. Our only complaint is that the inn needs some TLC. The exterior is a little run-​down and the bathroom was a little dirty with serious mold in the tub. The caulking should be removed and replaced – it was really gross!

I loved our stay here. It is walking distance to alot of the main attractions on San Antonio, the Alamo, the riverwalk, etc. It is right on the riverwalk underfortunately no river taxis reach the area. The owner was really friendly and the place really made you feel at home. There was a wedding the weekend we stayed which made it even more special.
One day we stayed in the outside house (awesome) and the next we stayed in the main house which was just as great but the bathroom was REALLy small.

This bed and breakfast is right on the Riverwalk in San Antonio, though about a fifteen minute walk from the restaurants and shops… and in the heat of San Antonio, that’s a decent walk! But the house is very cute and the owner is exceptionally nice. She has some amazing art around the house that she does herself (I should have asked if it was for sale!). The breakfast was good, though nothing special; we had blueberry pancakes and sausage. They allow pets, which is a definite bonus in my book.
I caution you to ask about the size of the bathroom when you book your stay though! Our room was very nice, a comfy queen size bed (with an additional twin bed), but the bathroom was clearly a converted closet and anyone larger than my 5’6″ 120lb frame might have some trouble fitting in the shower or on the toilet… seriously! I would go back to the Inn on the Riverwalk, but only if the room had a normal bathroom!