IHOP

I love this IHOP! It’s close to where my daughter and I live! Their prices, food and service is always great!

When I entered the lobby the sign said wait to be seated. I waited 10 minutes before I think the cook leaving was surprised to see me in the lobby. He asked me if I was picking up a to go order. I told him no and he seated me with black shirt unbuttoned and black apron hanging down. Brianna was my server and did really well when she made it to my table. I think there was a manager in the restaurant sitting in a booth because all the people in regular clothes kept asking if they were scheduled to work.
Well after 14 minutes of waiting for 2 eggs and hash browns my order comes out wrong
Asked for hash browns to be cooked on both sides didn’t happen

Worst service so far from an ihop. The wait was so long and the waiter showed no remorse for the their lousy service. We waited for an hour with no one at least telling us the status of our order or even to apologize for the long wait. Finally we decided to leave just as the food was on its way out. Poor quality service.

Pretty good place to eat a nice breakfast; food is usually good and so is service. Not the best at being timely refilling drinks though.

My wife & I went to this location on a slow Saturday around 2 in the afternoon. The staff was very friendly and attentive to the customers that appeared to be regulars. Unfortunately, it was the first trip by my wife & me. It took a while for my wife & I to be acknowledged by our wait staff, for our drink & lunch orders to arrive as well as our ticket. The restrooms were a mess.

I ordered a Bacon Temptation omelet, to-​go, from here and it was ready within the time window quoted and was absolutely amazing! They did forget the salsa that I had requested (it’s San Antonio — salsa should just be included people!) but I caught it before I left. Everything else was as ordered and accurate and the lady that assisted me was on top of her game so props to her for holding down the front!

Used to hold my extreme cocooning classes in the back with their free pancake voucher .
Staff for the most part has always been courteous and attentive .
Been here when it’s busy and you have the standard wait turn around as any other place and today I’m here for Linner and got quick service from order to plate on table. Woman’s Bathroom needs a lol updating and it’s freezing in there.

Has the crispy Cobb salad with grilled chicken, was really very good. Went about 3pm and there was no crowd, place is very clean and staff is friendly

My family and I went to this location on 12÷12÷14 around 10:45 pm after my graduation. There were ten of us. Ruben (aka Superman) was our waiter. We were all impressed with his great customer service. The food was good and the atmosphere was nice. I live about 30 min from this location (we went here because my family stayed at a nearby hotel), but will gladly make the trip again.

Blown away by the service. Not my normal eatery but I wanted some hotcakes and an omelet because i love me some breakfast for dinner. Our server was insanely over the top. Forgive me for not knowing his name but I’ll surely remember his face and request his section if/​when I return. This young man needs to be at a high end restaurant. Half a glass and a refill was out. Updated us on our food and promptly brought it out. Not a detail of our order was forgot or overlooked. Spot on kid, spot on!

I went to this location this morning as it was identified as «My IHOP» for the purposes of receiving my «anniversary» complimentary «Tootie-​Fruiti Something or the Othery» concoction that they promote. It’s a nice promotion at the best IHOP that I’ve tried in SA!
To date, they haven’t tried to feed my wife brown lettuce bits (Culebra), dropped our food before serving it (the «other» Bandera location) or let me sit in a restaurant for 15 minutes before informing me that they were closed for renovations (the now shuttered Huebner location… how do you let someone sit in you dining room reading a paper that long?), so they’re the «Bee’s Knee’s of SA IHOPS!!!
As I had the option, I had the Colorado Omelette and it was good. The grits were a little runny, but tasty.
It’s a little out of my way, but certainly worth the trip for an enjoyable breakfast!

This is the absolute WORST customer service that I have ever had at a Ihop. I do not eat eggs and am lactose intolerant. I asked for the two by two by two with a substitution of hash browns. I was told that I could not substitute anything other than tomatoes (which I’m allergic too) and yogurt (I’m lactose intolerant). So logically I offered to pay the difference… still couldn’t do that. I had no choice but to order everything separate which obviously cost more. I will never come here again hands down.

IHOP’s food tasted great to me until I graduated college and my eyes were opened to the variety of good restaurants that can be found if you just look. Food and layout is standardized among the IHOP locations since it’s a chain so I won’t describe it here. I came here for lunch at noon, waited about 5 minutes to be seated, and got my food fifteen minutes later. Service was sub-​par due to the fact my waitress probably hates her job. Before I left, I made a trip to the restroom. Not impressed. I saw a few dead insects on the sink and nothing looked clean. And just in case you think this might be towards the end of the cleaning cycle, ten minutes prior I overheard one of the employees say they just checked on the men’s restroom. This is an average IHOP location, but that doesn’t say much.

They took away the smoking section… I’m not happy. I miss my smoking section and late night coffee.