Harland Clarke

A scam. There is no price visibility until you actually place checks in your shopping cart. Hence you will be clueless about the cost differences by style. Aside from being extremely expensive, there is one pricing option per style. Example: If the standard order is 100 checks for $ 20, 200 checks cost $ 40 and so forth. Try getting an honest answer from a rep ~ you’ll need a half hour and a crow bar to pry it out of them.

I ordered checks 1 month ago, WITH trackable shipping. When they still hadn’t arrived, I called Harland Clarke only to be told I needed to call my bank to verify. When I called my bank Harland Clarke raised the price.
They are dishonest and unreliable. Spend your money somewhere else! After looking on the internet I found a much better deal and a much nicer selection.

emailed this company four times, no response from customer service. misquoted me on checks; generally deceitful. do not do business with this company. do not order checks from them.

I ordered checks through PNC Bank, which directed me to the Harland Clarke site. Placed my order without tracking (because it was an extra $ 13…hello ripoff) 4 weeks ago, and my checks never arrived. Just spent my entire morning speaking with customer service at both my bank to void the missing checks, and with Harland to get a reorder — and they unapologetically wouldn’t waive the tracking fee for the reorder. We’ll see if my reorder even comes through correctly given all the negative reviews on here.
Overall I will never do business with this company again, and I would advise others not to as well. This whole company seems like a sham making money off overpriced checks and shipping, and I wish I had looked them up before ordering to save myself a ton of hassle and money.

We needed checks on Wednesday in a HURRY so I went online and ordered checks with one day delivery. I paid 186.00 for overnight delivery — when they arrived here on Thursday they were printed incorrectly ! I called at 900am on Thursday and they promised me the checks would be here by Friday before 12Noon. I just called them to get the tracking number and was told the checks would not be here until MONDAY — SO I asked for my overnight shipping to be refunded and they said that the checks arrived on THURSDAY and they will not refund my MONEY– EVEN THOUGH the checks are WRONG. UNBELIEVABLE … do NOT buy from HC

Pathetic, truly pathetic. Why in the world would I order from Harland Clarke when a) they’re more expensive than my bank, b) they want me to log into my bank account and go through them anyway? If I wanted to pay $ 20+ for a single box of checks, I’d simply do so at the drive through. When calling to inquire if their prices were correct, I was informed that unless I was enrolled in one of my «institutions special programs», my checks would probably be about $ 26 per box, delivered to my door. What, are these special checks anointed with angel tears? You’re a pathetic scam Harland Clarke!
After seeing poor reviews of several other (reasonably priced) online check vendors, I settled on Walmart. Although I’m no great fan of this corporate juggernaut, they seem likely to be reliable. Price was $ 6.46 per box, shipping about $ 3.
Angle tears are extra.

Ordered my checks with secure trackable shipping. Says it would be here on the 10^th according to the tracking number. It’s the 12^th and it shows it’s still nowhere near my city. Harland Clarke says it’s not their problem but my banks problem. I call my bank and they say it’s not their problem but Harland Clarke’s problem. I agree, I ordered from them, paid them and it’s their responsibility to make sure their product gets to its destination. Will update when I get my checks I paid for.

Harland Clarke is who you get when you purchase checks through Wells Fargo. (Let me say up front, I receive checks for free through an employee discount) I will agree with everyone that has already said not putting 25 checks per book is pure stupidity. But this time around I received checks that look like they were printed on a 10 year old ink jet that is almost out of ink with misaligned printheads. The text is not sharp and crisp but rather a fuzzy soft type. The text is not black but rather a darkish grey. These checks look fake. They look like an inexperienced identity thief tried to make his own version of my checks. If someone presented me with these checks, I would think twice before accepting them.
Despite getting these checks for free, I will think about paying someone in the future for a quality product.

Bloodsuckers. Why does a single book of checks from Bank of America cost over $ 30? Fuck you.

I don’t know why the AG hasn’t shut this company down. I ordered checks from BB&T (who apparently has a contract with Harland Clarke), I wasn’t told the price because usually I get them for Free from BB&T. My mistake was not verifying that when I ordered this time. When my bank statement came there was a 50 dollar charge. Most of it was for shipping and handling. Harland Clarke customer service was horrific and told me to talk to BB&T. BB&T told me to talk to Harland Clarke. It is hard to believe that BB&T would have contacts with a company that charges hidden fees like 35 dollars to ship something that shouldn’t be more than 6 bucks. NEVER AGAIN. Avoid Harland Clarke if you can.

$ 19.10 to ship one box of checks! That’s outrageous!!!

There are still just a few people I have to write checks to because they won’t accept payment any other way except cash. I have ordered from this company through Bank of America for years. Recently I discovered that my normal duplicates that have always come in groups of 25 and 5 deposit slips was reduced to 24 and 1. Called BofA to find out what was up, they put me through to Harland Clarke where I spoke with someone who told me that people were complaining about any price increases so they just reduced the amount of product. When I told him that is tantamount to a price increase he just said «yes». I do not appreciate be treated like I am stupid nor having this done without ANY NOTIFICATION. Plus it completely throws off the usual check counts per book that I have had my entire life.
I just spoke to BofA and let them know I was going to order checks from Walmart and then take the rest of the HC batch back to the bank for a prorated refund. She just went ahead and credited me back the whole amount which was very kind of her.
DO NOT ORDER CHECKS FROM BofA OR DIRECTLY FROM THIS COMPANY. Walmart gives twice as many checks for less than it costs for one of box of of this company’s product. Less than half the cost! I would never have gone looking and found this out if Harland Clarke had not been deceptive about their «price increase».

DO NOT, again DO NOT use their service to order check. I used it because Bank of America directed me to this service. I ordered my check on June 15^th with $ 7.40 shipping and handling and it estimated to be delivered by June 24^th. Fine! So, I waited for my checks. They charged $ 36 to my bank account on June 27^th. Fine! I still waited for my check. Until today the July 2^nd, I still had NO check books and I needed them. So, I checked my order status and there was no order record. What! Then I contacted the hot line 24 – 7 1800 275 1053 and spoke to machine. The machine told me to enter my routing number. Fine! Then it asked me to put my account number. Fine! Then it hung up on me. WHAT!!! I lost my money. I lost my time. I can’t contact customer service representative and I DON’T HAVE MY CHECKBOOKS.

I just dealt with Harland Clarke on a customer service issue. This had to do with a glitch in their automated attendant phone tree which, under certain circumstances, tells you to call your bank and then hangs up on you.
The issue was frustrating. It was compounded by my bank being closed because I was trying to order checks late at night.
The Harland Clarke rep exceeded my expectations. She stayed on the line, walked through logon screens with me to uncover where this unusual phone number was being presented, and talked through each step of the phone tree with me to figure out exactly where and why I was being redirected to my bank. I felt listened to and taken care of — something that’s rare these days. And to top things off, they comped my order!
The service was good enough to compel me to find their Unilocal page and give them a good review.

Very fishy company. Every time I have to reorder checks through Bank of America I dread having to navigate Harland Clarke’s website. Their site still has NO PRICES and no online support. They push the more expensive «value package» on you, stealthily add on shipping costs and hide the options to adjust these options. The only reason I use them is because they are integrated with Bank of America’s website. Someone at Harland Clarke must have pictures of Bank of America’s CEO naked, I don’t understand why else they would subject their customers to this shady company.

I usually oder my checks through my customer friendly branch of my financial institution. Unfortunately for me, I ran out of checks and had the misfortune of dialing the Harland Clarke 800 number on the re oder form that took me to a thickly accented representative in a call center in a third world country. *SIGHS*
The agent attempts to extract all my personal data from me (SSN, DOB, etc) after already having my banking information in he computer. After a long struggle just to place a simple check reorder, she confirms checks will arrive in 5 – 7 days. I call my bank on day 6 only to discover the order was never placed. On day 9 I get a postcard from Harland Clarke saying they are unable to process my order. I am not sure if I am more upset about not having my checks or the fact that this poorly run company has the authorization to send all my financial and personal data to an even less competitant sweat shop half way around the world.
I will be lobbying to get my bank to change check printers.

I bank with Seacoast National Bank and am happy doing so. They use Holland Clark for their checks. The usual scenario is I order a box of no frill checks and they send me 6 books or 150 checks for 20 bucks inc shipping and handling. Today I received the box of checks I ordered and had been charged 27 dollars for 120 checks. I have my bank statement in front of me to verify this. I called Seacoast and of course they said it was Holland Clark they work with and have found them to be reliable. I am so mad at this blatant rip off. I will be looking around for some other company now to supply me with checks. One star is one star too many.

Nothing worse than being ripped off by a shipping and handling charge. This is Harland Clarke’s MO and they do it without any regret. If you need checks in a hurry don’t expect to be treated fairly. They state their standard shipping time online as «5 to 7 days.» When you call them, they say 2 weeks. I brought this up to the representative at Harland Clarke and she told me, «that’s wrong on the online ordering.» Wow, they know it’s wrong and still have the message stating 5 to 7 days. Even standard shipping is over $ 30.00. Expedited 3 day service is just over $ 50.00!!! I ship a lot of stuff and I can ship the same weight package USPS priority mail for around $ 10.00, with delivery confirmation! I brought this up to the sales rep and she said, «it is what it is.» If I could give zero stars I would. I ordered the checks as I’m in a pinch, but will never again and I recommend if you are looking for checks stay away from Harland Clarke!!!

I agree with the last reviewer… Harland Clarke is a greedy, unethical business! I was about to order 2 boxes of checks online, which came to $ 25, which seemed reasonable to me. As I moved to «Checkout» the total price for those same two boxes was $ 60.25! They were trying to charge a whopping $ 30.25 for shipping and handling!
I called the Customer Service line and got Katherine who could not find a way to defend that cost. She tried to say that there are «other costs» in packaging the checks, but she could not convince me that 2 small boxes of checks required much work to handle, and shipping should be about $ 5.00. I asked her directly if Harland Clarke uses shipping and handling charges as part of their profit, and finally, after hemming and hawing, she conceded that they probably do.
I will be calling my bank right away to complain that they are causing their customers to pay outrageous fees to ship a few simple boxes of checks to their customers. I will not use them anymore…

My bank online check ordering system uses Harland Clarke. I ordered recycled paper checks (good for the planet) with a small Peace sign attached by my name (good for social statement).
I thought they cost a certain amount– expensive but I was doing something good. Oh No— they charged me $ 60.40 TWICE for six (packets) of checks. That’s right people, they charged me $ 120.80. My bank confirmed the amount with the greedy Harland people.
I am making noise with my bank and everywhere… This is robbery.
I use online bill pay but there are still a few people who only accept cash or checks??? Hopefully, I will never need to order checks again. Make sure you are not doing business with them.
«Harland Clarke is a leading provider of best-​in-​class integrated payment solutions, marketing services, security services, and retail products. It provides integrated solutions for financial institutions; investment firms; business-​to-​business clients; individual consumers; and small, medium and large businesses serving multiple industries. Harland Clarke’s clients range in size from major financial institutions and corporate brands to micro-​businesses and individual consumers. Within its payment solutions business, Harland Clarke provides products and services to approximately 11,000 banks and credit unions. Headquartered in San Antonio, Texas, the company employs more than 4,500 people nationwide and operates manufacturing and contact center facilities in multiple states and communities.»
Best-​in-​class??? They have got to be kidding.
Please send out the alert!!!