Hampton Inn & Suites San Antonio Airport

Nice clean rooms and friendly staff made our stay here very pleasant. The only thing that they need to improve is the pool. Location of the hotel makes it convenient to drive to the airport or the river walk and the Alamo within a few minutes. We would stay here again.

Excellent hotel. Clean, friendly staff, very nice rooms, great wi-​fi, super yummy hot and delicious breakfast. All in all it was an excellent hotel and would stay there again.

The staff was very family friendly. The room was clean and very nice. My grandkids had a so much fun in the pool. I highly recommend this hotel.

I would not stay here again. Too near the interstate and airport and noisy inside and out. Wifi could not keep up. Place felt tired. Service was nice and breakfast adequate.

We were impressed with the staff and the cleanliness of the building. The staff was attentive and very friendly. Hotel was clean, stocked and easily accessible. The shuttle runs until 9pm which is a nice plus. Breakfast was decent and worked for us well. The rooms were large and comfortable. I would not hesitate to stay again! Thanks for the nice 4 day stay it was a great value.

A good hotel in a convenient location. Close to major freeways and of restaurants and shopping nearby. My first stay was GREAT! Clean room, clean grounds, free airport transportation, and friendly staff. My second stay… everything as before minus the clean room. It smelt like a dead mouse until I really thought about the room they gave me, room 420. I’ll let the room number do the talking. Let’s just say that the dead mouse smell was potent and I hope for a room far removed from that one in the future. Additionally, the pillows in this room were too firm. Oh well, worse things have happened in life. I’ll continue to pledge an allegiance to Hilton hotels.

Hampton inn and suites are one of my favorite brands but unfortunately not this one. Although I must say the staff here are wonderful!
The disappointing part is the rooms. Not because this is an older property but the rooms are not the cleanest. First thing we noticed, there was blood stains on the wall by the bathroom. We were too tired so I went ahead and wiped it off with Clorox wipes. Then we saw similar stains on the lamp shade by our beds and the wall close to the trash can by the desk. The lamp shades are all extremely dusty.
This is not what we are used to. Especially not a Hilton Brand. Hope this is just an isolated issue.

I have enjoyed staying at numerous Hampton inns. This one was not up too par I did arrive 2:20 was allowed to check in but was not told the only room was ground floor across from the pool. As a Hilton honor member I always request upper floors. Needless to say the noise from the pool area and workout was bad. The people upstairs must have had kids because all you could hear was doors slamming and running up and down the hallway. Went to complain at the front desk, but was told once the driver comes they would go upstairs. The rooms included no mini fridge. Had no way to keep drinks cold. Beds are awful. Staff is mixed reviews lady checking us in had no personality. A smile and thank you could go along way. It was the biggest waste of money staying at this location. Parking lot didn’t have enough spaces for all guest.

Hampton Inns are my go-​to place for hotels due to their consistence high quality of service. This place delivered again.
My wife had a job interview the next day and needed an emergency dry cleaning job. Hampton Inns came through in giving my wife peace of mind the following day… And yes, she nailed it and got the job! Every little bit counts people. Goooo Hampton Inns!

8 guests, 4 rooms, 3 nights, 2 platinum elite members, our destination: 6.1 miles. We weren’t in a prime driving time, understood if they couldn’t pick us up, and offered to compensate the drivers. Answer: «Our drivers only go within 3 mile radius». Customer service: FAIL!
When I walked out of the «smoke free hotel» and 2 guys were standing 2 feet from the doorway smoking, I couldn’t go complain to the manager… it WAS the manager! And an additional employee. Smoke Free Hotel: FAIL
An overheard conversation (paraphrased): «It has been raining. We have a slippery spot on our walkway. The manager wants you to go take pictures that we have put up the caution signs, in case anyone else complains!» Having actually slipped myself more than once, I actually suggested they go to Home Depot and get some non-​slip traction tape to put down. The lady said, «we’re not going to worry about it… we might put down some sand or something». Of course, I can assure you NOTHING was done at all!
My profile requests a refrigerator in my room, and there was no refrigerator in any of the 4 rooms!
I’ve stayed in Hampton Inn’s about 90 nights this year. I feel I’m fairly qualified to make a judgment.
Overall: Hotel cleanliness is good. The slate tile in the bathrooms is nice. The air conditioners work well, although the halls are humid. We didn’t use the pool or spa.
It’s a cheap hotel, surrounded by many other options. It’s close to a lot of attractions.
However, when 5 of my 8 guests say they don’t want to stay here when we come back, I cannot help but only give them a 1 STAR.

Actually, I give this particular Hampton Inn 2.5 stars.
Pros– close by restaurants, nice pool & workout area, easy access to interstate (once you figure out how to avoid the 410 loop), spacious clean room (single king room, that was handicap accessible).
Cons– breakfast was hit or miss (mostly miss). Check in was made very difficult by unhelpful clerk (although most staff was friendly). Biggest con, NO FRIDGE OR MICROWAVE in room. I thought this was standard in all Hampton Inns, guess not.
Final judgement: would be ok for a layover, but not for four nights.

We would not stay here again at this location. The parking lot does not have enough spaces for guest. The front desk is full aware of this problem and the management is so lacking that nothing is done to correct the problem. They actually tell you to park in the fire lanes and don’t worry about it. This is pathetic. We saw a tow truck taking away a car as we were walking in from the next hotel over. That front desk said that two truck was there to take away a car for another reason. Whether that was true or not, it is cool to have hotel guest have to worry about there parking. The double parking is prime for cars to get hit because of these problems.
Further, the carpets are disgusting. Walk around in white socks and they became black. At $ 109−155+ a night this hotel compares to bottom of the barrel.

I like this place a lot. My fiancé works in SA during the week and this is where his company puts him up at when he’s there. So everyone there knows who he is and he gets his lil free bottle of water b/​c of the# of points he has. I love it, who doesnt want free water?
BREAKFAST: tx shaped waffles, eggs, usually sausage, oatmeal with the almonds, brownsugar, dried berry, craisins, raisins, etc. pastries, milk, cereal, all kinds of fruit, juices, english muffins, etc. SO much to choose from
BUSINESS CENTER: cute, to the point and done. No volume though. If you need to print you’re in luck.
GYM: YAY! 2 TREADMILLS, and an eliptical, hand weights, kettle and weighted balls, towels, water. you are ready to do work!
POOL: I dont swim but its indoor which is nice so you can use it year round.
They of course have that mini store at the front by the business center if you need extra stuff or just dessert at the end of the night.
coffee bar also on the way out. everytime I check out I gotta grab a cup of joe.
Neutrogena products.
Love this place.
always clean. always comfortable.
2 things I wish for though:
Ability to change the channel to espn when its not on espn on the tv downtstairs at breakfast. and 2) all the showerheads were created equal. Ive had a room or 2 where the stream of water that came out was ¹⁄₃ of its potential. All the rest have been great but most folks dont check this till you are on your way into the shower and turned on the water. so… yeah.

Just stayed two nights here and had an ok time.
Pros– breakfast was good, hot coffee was available all day, bed was comfortable, room was clean
Cons– No bathroom fan??? There was a vent above the toilet, so not sure if it just wasn’t working or if there literally wasn’t one. Also, about half of the electric outlets in the room were completely dead. Made it difficult to find an outlet to charge phones, iPads, etc.

Recent stay of two nights here, clean rooms and facilities, always smiling staff.
Breakfast area nicely appointed, standard Hampton food, not great, edible with multiple choices,
Had no hot water on second morning, manager was accommodating, substantially reducing nightly rate.
Most appreciated Hilton chains, this is why I stay at your properties, if something goes awry, you step up and make it right.
Would easily stay again at this property.

Decent rates, clean and comfy hotel.

We were here over last weekend. Rude staff and room was not clean. Front staff did not care at all and manager did not return call from 2 message. Try a different Hilton hotel because this one is terrible..

Great location near the airport offering quick and easy access to downtown and other points of interest in and around San Antonio. The staff was friendly and helpful, the property was clean and well maintained, and the breakfast was better than many of the Hamptons I’ve visited in the past. I especially appreciated the single-​serve packets of Cholula hot sauce — my very favorite. The weekend rate of $ 79 per night was more than reasonable as well.

As a HiltonHonors Gold member, I was a bit disappointed. Rooms were not clean, I’d try it again w/​reservations. The staff did move me from the first room, but it was obvious the cleaning crew is/​was extremely poor.

Free Airport Shuttle if needed. Check with them on their schedule.
I had a rental and did not have any problems getting to this hotel at all. It is located about 5 mins from the airport. Ample parking if you need it and it is free as well, just make sure you give the make and model of your vehicle.
Stayed on the 2^nd floor and I enjoyed my stay, upon arriving I was assisted by Sophia at the front desk, she was very accommodating and asked if I need a wake up call, I declined since I was here for pleasure not business, not need to wake up the bear to early.
Complimentary Breakfast is served from 6am to 10am every morning just across from the front desk, they offer ²⁴⁄₇ coffee for those arriving late or leaving early.
House Keeping is real nice and polite and so is the rest of the staff.
I would say stay here, rooms are clean, location is good and the staff is welcoming.
FREE WIFI !
Thanks guys.