Firstmark Credit Union

I’ve used this bank for years. I’ve always recommended them and bragged about the good service, but something has changed that left me with such a bitter feeling of outrage that I’m running away from them as soon as possible.
What these guys are doing with their overdraft policy is just so outrageous I just can’t control my anger.
Let’s go over a possible scenario with an account that starts off with a $ 100.00 balance. Let’s say one day the account holder conducts two debt card transactions for $ 50 each. Then, later on that day the account holder conducts a final transaction for $ 1.00.
That would leave the account overdrawn by $ 1.00 even. Now, any reasonable person would assume the account would incur a single overdraft fee for the $ 1.00 overdraft. Not at Firstmark! Nope! They have figured out a way to charge an overdraft fee for all THREE transactions.
That’s right! At Firstmark Credit Union you could be charged a «member privilege fee» on all three transactions conducted that single day even though you had enough cash in your account to cover two of the three transactions.
As per industry standards, when your debt card is swiped by a merchant, your checking account receives a pending charge for the transaction. Those pending charges sit for a few days and Firstmark sets aside the cash from your account. Now, this is were Firstmark gets tricky. If your queue of «pending» charges exceeds your account balance by even one cent they classify your account as overdrawn and charge a «member privilege» fee of $ 28.00 on each transaction as its processed from a pending state and deducted from your account.
So at Firstmark if you have $ 100.00 in your account and three pending charges totaling $ 101.00 you can be charged 3 «member privilege fees» at $ 28.00 each leaving yourself with a negative -$ 85.00.
SO BEWARE!!!

I have been with Firstmark Credit Union for over 5 years now and they have been there for me and my family as we’ve grown. It seems every time we’ve needed something they have been there from business loans to all of our personal needs. One of the people that I would like to thank the most is Lisa B. she is always there for us and if ever we need to ask a question or just need someone to talk to about our finances she there.