First Choice Emergency Room

Love this place! So much better than an er at a hospital. Great staff and medical team. So clean and quiet. My experiences here have always been wonderful!

Been here several times and always appreciate the good hospitality and great doctors. Quick diagnoses and the correct treatments will keep us coming back!

This place is a serious ripe off. They charge over $ 5,000 for my husband to get an x-​Ray and some antibiotics. We asked multiple times for pricing and to see if they worked with our insurance provider. They avoided giving us any details about cost. Save yourself the trouble and go to the hospital.

Everyone at First Choice ER was awesome! Marcy, Debbi, Paul and Dr. Paulson took great care of my daughter!!! It’s nice to know we have an awesome facility like this in our neighborhood!
Lisa W.

Fast and friendly service, they were able to check everything and explain in detail what was wrong with me

Went to seek medical treatment after an automobile accident. Called to make sure that they would be able to see us. Jo (front office) was extremely nice in answering my questions about insurance and billing methods. My family and I walked in and Jo had all the paperwork ready for us that needed to be filled out. Dr. Morales came in to see us and had EXCELLENT bedside manners. She took the time to evaluate each of us and explained our condition and what she was going to prescribe for treatment. Dr. Morales is very thorough and knowledge when it came to our medical treatment. Dr. Morales gave us options on whether to get x-​rays and explained our body parts that could be affected due to the high amount of radiation. She was very cautious on my 13 year old son who is still growing and explained the risks as well. We opted out of x-​rays. In my life, I HAVE NEVER BEEN GIVEN THAT OPTION by a doctor on potential side effects due to radiation. THANKS Dr. Morales for caring so much about our health today and also in the future. And now, Kenneth (nurse) he was very thorough as well as to our medical treatment orders given by Dr. Morales. He explained to each and every one of us exactly what needed to be done per doctors orders.
I am so GLAD I found First Choice Emergency Room and will DEFINITELY use them again. The STAFF made it a pleasant to memorable visit for all of us and treated us like FAMILY.

Do not go to any first choice er places. Most insurance companies are not contracted with this company because they charge so much. The insurance companies want you to go to a hospital ER instead.
If you go to first choice er you will be stuck with a very expensive bill. They charge at least $ 2000.00 just to examine you. This does not include any tests they do while you are there.
You will be better off in an urgent care or a hospital ER instead and the insurance will pay for those visits.

If I could give them no stars I would. For dehydration I received 2 IVs, 2 bags of fluid, urine test. And I received something to help with the pain in my side from being severely dehydrated. I don’t remember a single thing! And I’ve never remembered since then. I was so drugged! Then to top it off I received an $ 8294.78 bill!!! That was after insurance. This place is a complete scam. I don’t see at all how they can justify the price on all of this. Money Trap!!! This bill is getting fought for sure. An actual hospital ER wouldn’t even charged me this insane ridiculous amount.

DO NOT COME HERE! Unless you KNOW you need an ER YOU WILL BE DOUBLE CHARGED! I took my girlfriend in for chest pain and they put one charge through her insurance for $ 700. That’s fine. THEN A week later they submitted another claim for $ 4000! For what they did its ludicrous! NOW her insurance expects her to pay $ 2500 because she’s not covered. I know it’s not their fault but $ 4000 for a quick EKG is NOT EMERGENCY SERVICES. BE PREPARED FOR A HEFTY BILL WHEN YOU LEAVE. I WOULD LEAVE 0 STARS IF I COULD!

Fast service. A staff person at the front desk, two nurses attended us, and one doctor. For a bad case of the flu, this amount of personnel is more than adequate. I only wish they had a two-​tiered billing system. This means not all «emergency» visits are true emergencies. They should have an «urgent» care tier and an «emergency» care tier. Otherwise, for true emergencies they are essentially providing the same service as the ER in a hospital, which I would likely prefer to be at given the greater resources a hospital has. The only convenience of an urgent care facility such as this one is that you typically find it closer to your home than a hospital.

Excellent service, great friendly staff and beautiful facility.

I had to visit the ER on Thanksgiving and my experience from the front desk all the way to the very end was great! The staff is very friendly and the emergency room was very clean. I hope I don’t have to return but if I do I will definitely come back to this location.

I have had to visit the ER three times in the past week, and I’m so glad that the third time I found First Choice Emergency Room. My experience here was so completely different than my experience at other ER’s from hospitals around the Stone Oak area.
I was treated with so much kindness and felt that the doctor really took his time to hear my story and treat my condition. Every member of the staff I encountered from the front office, to the nurse, and doctor were wonderful and extremely helpful.
I was in and out in a couple of hours after a series of treatments I received and left with very clear discharge instructions.
Compassionate treatment makes such a difference when you are having an emergency. The approach Dr. Bonnett took for my case was exactly what I needed and for the first time in days I was able to sleep soundly and feel better from my sickness. The location is perfect and the rooms were very comfortable. I am glad that they opened this new location in this area.