I cannot praise this company highly enough, particularly Sam Lee. I had used EcoBox previously for boxes for a move across town and was very satisfied with their service, so I came in a couple days ago needing boxes for some Christmas gifts. Sam asked the dimensions of my gifts and then showed me multiple options, including price differences. He also encouraged me to call for a UPS quote on shipping once I got everything packaged up. The next day, I called for a quote as Sam recommended. He remembered my name as soon as he answered the phone and promptly created a quote, even though my order was quite large and time consuming. I brought my packages into the store and he created my labels for me and helped me find the best rates. Not only was this enormously helpful, but it also meant I could avoid all long lines at post offices and shipping centers! He sent me email confirmations immediately upon my order as well. I appreciate how eco box offers biodegradable packaging and is very cost effective. This level of customer service has now made me a lifelong customer. I will only use Eco Box for my packing and shipping! Thank you Sam and Eco Box for a wonderful experience!
Josette S.
Classificação do local: 5 South San Francisco, CA
My sister-in-law had some weirdly sized packages that needed to be shipped from NJ to CA, including a 46-inch flat screen tv. Thank goodness I found Ecobox! They worked with me to get the right sized boxes custom made for the sis-in-law and Sam Lee made the whole process easy! We needed the boxes by a certain day and Sam made sure we got it ahead of schedule. Their prices were pretty reasonable too but their service makes it an even better deal. I would use them again for sure. Thanks Sam!