This place is the absolute worst. Not only is it in a shady area, but the staff aren’t friendly at all. Wish there was a negative stars option.
Aria K.
Classificação do local: 1 San Antonio, TX
Rude, condescending staff. The doctor who gave me my physical was really nice, but the rest of the staff I had to deal with on the few occasions I went there? Ugh! They actually disqualified me from donating because of a red spot on my arm. Said red spot was the result of one of their staff jamming the needle in too hard a couple of days before and it was still healing. My other arm had some mild eczema, which the doctor had already cleared as non-problematic for donating. They acted like I was a drug addict or something. This place is just down the street from me, and I’d rather drive 20 minutes to use the location on Marbach, where the staff is friendly and actually seem to care about the donors.
K G.
Classificação do local: 1 San Antonio, TX
This location has horrible customer service and the managers are rude.(Heavy, Hispanic woman) They aren’t worried about you at all. The only priority is to stick you and get you out the chair so they can stick the next person. I spoke to the female manager today about the service I was given, and she gave a attitude right back and made it seem like I was lying… I will no longer be going to that location.
Andrés P.
Classificação do local: 1 San Antonio, TX
I went in today and spent 4 hours registering as a new donor. I had been a previous donor but stopped for 8 months so I had to go through the whole process again. Towards the end of it all they told me that I wasn’t going to get to donate because I have new piercings. I had told them that I had gotten those piercings when I was 14 and 15 and took them off around 18 years of age. They then informed me that I didn’t mention it to them last time(I did mention it I remember the whole process duh). They stated that since I «didn’t mention it last time»(again, I did mention it lady somebody just screwed up) I was barred from donating until next year. I then reminded her that it had been almost a decade since I’ve had any piercings. She stated that putting that in the history would make it seem like I got new piercings. That is the dumbest crap I have ever heard!
Chris D.
Classificação do local: 5 San Antonio, TX
Give plasma get money. Also there’s a promotion for November. 70 dollars more on top of regular pay.