I am really tired of Conns calling my house about a payment when I have already paid it. They call and tell you to pay your payment like you are in kindergarten or something. I have paid off two accounts with them and never missed a payment. I bought a washer and dryer recently and the calls started before my first payment was even due. I know they say they are just making courtesy calls but their phone number is on my caller ID about five times today. If you want to be treated like a child… finance with these people!
Patty C.
Classificação do local: 1 San Antonio, TX
Poor Customer Service. We bought our tv set from this store for cash option and came to pay in full our balance as well as to request assistance about errors committed by Conns Customer Service when we processed an on-line payment. Both the Cashier and the Manager nonchantly responded,“that’s unfortunate but we cannot do anything about it”. We were stressed out from calling left and right and was hoping they would be kind enough to offer assistance at least be proactive in helping good-paying customer such as us. They just lost one customer PLUS friends who came to know of the poor customer service from Conns.
Alonso C.
Classificação do local: 1 San Antonio, TX
’ ’ THEWORSTLABAORDAYOFMYLIFE’ ’ My wife and I tried to buy a TV. we arrived at 7:00 pm and left at 8:45 pm with empty hands(out of stock) Store manager Guadalupe Lopez could not do anything for us with the contract signed, he declined to sell another used tv for $ 100 dlls less than what he asked. I never come back! Thanks!
Eric y.
Classificação do local: 1 San Antonio, TX
Because I have to give a star… Terrible Place… I had to pay 27 dollars restocking fee for broken headphones…
Susan M.
Classificação do local: 4 San Antonio, TX
I bought my fridge here — attentive service, not overbearing. Great prices compared to what I researched online. The manager gave me a discount after I mentioned I tried to order online and wasn’t able to complete the order. I was so happy with the purchase and on-time delivery that I went back and bought a dryer there, too. Also delivered on-time by nice, attentive delivery people. I actually had to go out of my way to get to this location but figured, don’t mess with success. I will go there again next time I need another major appliance.