Brident Dental

If you’re looking for exceptional customer service from the front of the building to the back of the back, then Brident off Fredericksburg and Medical is the place for you to go. This is currently my third day in the building, and I feel like the total celebrity. The staff is AMAZING!!!

Dr. Baek is the best, no cavities! And Heriberto made sure my teeth where clean. Staff was every help full and friendly. Thanks guys!

this place is the perfect example of why we the consumer read reviews before we consider a business. My husband went in for a general cleaning and was sold everything but a cleaning. He had visited another dentists previously and was told by Brident the same work would be 3 times more than his previous quote. He mentioned he felt as if he was at a car dealership. Their tactics and abrasive level of care is unacceptable. This is the reason the state of healthcare and insurance is in the state of shame it is! I have had personal exp with this dentists as well, and it did not do well. I had to file complaints with the Better business B The texas attorney general and the Federal tRade commission to get a refund for work never done. They are by far the worse dentists ever! and should be forced out of business based on principal only! if I could rate at negative star I would.

I had an appointment on 04÷23÷15 at 9:15 am. I called the day before and the answering service was helpful setting up the appointment. Went there the next day and arrived around 9:00 am. There was already half of the waiting room full which was odd because we couldn’t go in all at once. I printed out the new patient paperwork the day before but I go up to the receptionist and she said I needed to fill out more paperwork. so 9:15 past…9:30 past…9:45 past and then it was 10:00. Got called back to the receptionist and she said «oh sorry thought they already gave this to you.» By this time I was being patient so I filled out the remaining paperwork and turned it in. Called me back up around 10:15 to get my ID and said they were just waiting for a room. What!!! Around 10:30 took me back to get my consult. Waited for the doctor or another 5 – 7 minutes. The office looked nice and clean and the doctor that consulted with me was nice as well. He wrote notes and then they guided to sit down in the office and give me the price of braces. The person who looked like an office manager seemed scatter brained and wasn’t 100% professional. They quoted me $ 4000.00 for braces and that was with what my plus insurance pays $ 1500.00. This was my 3^rd company I got a consult with so I knew this was not in my budget. The 2^nd ortho company I consulted with was half the price. Back to the drawing board… it stinks that I took time away from work to go to this consultation but hopefully something positive comes out of this experience for you.

Went in for a «cleaning» and free braces consultation. The «cleaning» was not through enough for my liking. But I went ahead and did the free braces consultation anyways. Got approval from the orthodontist for the clear braces and came back a couple days later for the installation. Since this was not my first time wearing braces I knew how important it was not to miss any appointments so I liked how this office had flexible hours of operation. However I was completely disappointed with this office appointment scheduling. The orthodontist has separate operating hours than Brident. I wish I was told that from the beginning. On 3 different occasions the scheduling staff scheduled me 3 different orthodontic appointments when the orthodontist was not there!!! Which means I wasted my time, took off work and always had to push back my braces being tighten which meant longer treatment time! So I got fed up with the unprofessional staff, delaying my treatment, wasting my time and decided to get those braces off my teeth ASAP. Once they removed the braces they hit me with an outrageous bill. I had never been late making payments! They still wanted me to pay for the braces that I had to remove due to the fact that I they were unprofessional and I wasn’t going to let them steal my time anymore. I always made my appointments. I wouldn’t have had to remove the braces if they would have stuck to the appointments. Now I have to get a lawyer involved.

These people are shysters, all I wanted was a teeth cleaning and to fix a chipped tooth. Before I know it they’re adding all these miscellaneous stuff on I didn’t need. I had a $ 5 copayment but they tried to charge me $ 135 for an advance cleaning that was supposedly needed. After arguing with them about how I’ve always paid my copayment for any teeth cleaning they still insisted that I pay $ 35 for some miscellaneous fee. Then they didn’t even finish my teeth cleaning they said I had to come back next week for a polishing so I could pay some additional fees. They also ran several X-​rays that were not needed multiple times so they could charge up my insurance plan. They make you sign all these forms so they can come after you in case you are pressured into purchasing the miscellaneous dental fees that they tack on. I plan on reporting them to the better business bureau and possibly the local news. Please stay away from this place they will run up the tab for items that you don’t need!!! Worst experience ever!!!

The worst dentist I’ve ever been too!!! They tried to strong arm me into getting veneers and wouldn’t guarantee any of their work. I had prepaid then decided not get anything done here because of their abrasive treatment! They wouldn’t give me my money back even though they didn’t do the work!!! I’m reporting this company to the bbb