I bought items online twice but had to return them to this store as this is closest to our home. There were always discrepancies on the information online and the in store system. Twice I ended up getting a much less amount compared to what I really paid for even after deducting the shipping cost. The worst part was they cannot figure out the discrepancy. The customer had to carry the brunt of this store’s inefficiency. The customer service was equally not helpful and cannot offer a resolution to the problem.
Erika P.
Classificação do local: 5 San Antonio, TX
I Absolutely love the excellent Customer Service here… knowable, polite, and fast employees. You can find anything you need to organize your office, home, or salon.
John S.
Classificação do local: 3 Santa Barbara, CA
We were looking for things for the kitchen storage for my GF“s mother, we couldn’t find exactly what we were looking for but the store is large, there’s a wide variety, and the staff is helpful. BB&B is always a good place to look for your home furnishing needs.
Ruthie W.
Classificação do local: 4 San Antonio, TX
Called Sunday(9÷25÷11) and spoke with Eric who was very helpful to clarify that anyone could bring as many coupons and apply the 20% off each item. Another option was that for any items bought at full price, I could bring the item back in should i later have a 20% coupon for the discount to be applied! During the store visit on 9÷26÷11, Megan and the store manager were especially helpful with the wedding registry items we needed. Appreciate the staff and their customer service at this store.