On March 4, 2016 my blood work came out positive for HEPATITIS A. In a panic I wanted my boyfriend to get checked out so I found this place on the Internet. We called and made an appointment for the following day Saturday, March 5th, 2016 at 9AM. I was told to be there at least 10 minutes early to fill out paperwork. We arrived 10 minutes early and waited and waited. I’m in a panic because HEPATITIS A is serious. It was already 9:15AM and still no show of anyone to open office. Hours on Saturday are from 9AM to 2PM. I called and someone told me the office manager(Rebecca) was having car problems and will be there shortly. Another 15 minutes passes and it’s already 9:30AM? I call and demand I speak with the owner. The owner apologizes and tells us to go to the other location on 281. We were not even offered a 10.00 discount like the coupon online for our trouble. We had to travel to the other side of town feeling panicked and let down. I am troubled by the UN-professionalism of this location(De Zavala). I advise anyone needing their services to NOT make an appointment at 9AM. More than one person should have been there to open and set up shop. You tell us to be there prompt then leaving us waiting and waiting.
Nicholas C.
Classificação do local: 5 Far North Central, TX
This was a very pleasant experience. The manager at this location drew my blood and honestly I didn’t even feel the needle go in. That my friends is talent and it is exactly what you want when you are having to draw blood. I’ve had mosquito bites hurt much worse than this did and I wouldn’t hesitate to go here the next time I need a blood test of any kind. Also to note, everything was very clean and the staff was professional as can be. Lastly, I don’t know what the other review on here is talking about but I think it’s very outdated. The new manager is a woman and the place was spotless so I guess there was a change in leadership since he was there. The new woman running the place was so professional and good at her job that I would recommend this place to anyone.