My wife and I recently had the pleasure of doing business with American Fence and Deck. We can only recommend them at the highest degree!!! The quote and cost was extremely competitive and fair. The owner did not try to oversell or offer anything we did not need. As a matter of fact, Travis asked plenty of questions to ensure the right product was offered and our needs were met. The gentlemen who came to build the deck were very customer service friendly and one of the first things mentioned was thanking us for providing them the business. Along with a professional and positive service, the product-deck far exceeded our expectations. Everything we were told is exactly how it ended up, and it was completed in a super efficient manner! The quality, including the finishing and small details truly defines their craftsmanship. While the deck was being built we were given updates and explanations to the work being done, without having to ask. The overall experience truly could not have been better and any other work needed will go to American Fence and Deck! We even plan to call them for side jobs that they do not advertise for because they will always be first on my list. If you need any type of work done especially to the exterior of your home, your first choice should be American Fence and Deck. To Travis and the guys, thank you so much, my wife and I look forward to spending time with our daughter on your safe and beautiful deck which you provided us!!!
Jonathan B.
Classificação do local: 5 San Antonio, TX
My wife and I own a child care center in the San Antonio area and we having be working with American Fence & Deck for many years. They built the privacy fence around the center’s playground area and fencing around the pool area. We recently had them replace fencing around our a/c units that was performed by another gentleman. We are very pleased with their work and have asked them to work with us on our new child care center.
Jonathan C.
Classificação do local: 1 San Antonio, TX
Do not use this company if safety is a concern for you at all!!! They but a deck for us that had numerous problems. We spent near 4000 dollars and we are afraid to use it. I spent many weekends after the fact trying to reinforce the deck as much as possible. Another contractor recently came over to our house and was absolutely horrified by the work. He called it dangerous and offered to fix it for free because he was concerned about the safety of our kids playing below. Here are some specifics to the safety concerns. The second story deck posts are supposed to be placed in 4′ holes, they put them in 2′ holes. I spent a weekend putting down more soil and hired a contractor to put a foot of concerted down on top to minimize this safety concern. The did not put any braces on the structural support. Huge safety concern. They used nails and not screws and further the nails they used were not galvanized! In a matter if weeks the second story deck was coming apart! I spent another weekend putting more support beams and putting in screws. the company also installed a fan but left all the wires exposed, which has not been fixed yet. They installed a door for access and by install I mean cut the structural 2x4s and wall then put the door in WITHOUTTAKINGTHETIMETOPUTIN A HEADER! Not only did they instal an unsafe deck but they damaged our homes existing structural integrity. Finally, Travis was a dishonest person telling small lies to my wife and I trying to play us against each other. In general horrible company, unsafe, unethical, and not trustworthy.