Acres North Animal Hospital

The staff is so sweet with our crazy a** cat. The cost is great– I had always taken my dog to petsmart because I thought it was cheaper. It’s not, and even if they were cheaper you can’t put a cost on your baby’s health and great service.
At petsmart I would have an appointment but still have to wait 30 – 45 minutes. At acres north we were seen on time and this makes a huge difference when your pet is psychotic and nervous.
They don’t try to sell you goods and services that you don’t need, so that’s a bonus in my book!
I definitely recommend this place!

So I have been looking for a new vet for my two kitties for a while. I was looking for one close to me, with decent weekend hours (opened past noon), and wonderful service/​veterinarians.
I think I may have hit the jackpot with Acres North.
I walked in to check out the interior and walked out with an appointment for the next evening!
I went in the next day to meet Dr. Crowley with my two cats who are less than excited about each vet visit. He was very thoughtful, and I didn’t feel rushed throughout my visit. He was helpful and answered each question I had with detailed information; and I had a lot of questions! At most other vets I feel that after one or a few questions, I’m hurried out the door; but I never felt that with Dr. Crowley and his team. One of my cats had to switch diets, and I was sure as soon as he said that he was going to push Science Diet on me; but low and behold! He instead recommended Royal Canin, which I was surprised because although most vets sell RC, they push SD on you instead; and I am not a SD fan!
The price is generally on average with most other vets I’ve seen in the area, and the service is spectacular! From the receptionist upon entry, to the vet technician, to the doctor and to the receptionist on exit! I am extremely happy with my choice of veterinary care.

I have mixed emotions about this clinic.
I absolutely loved Milo’s vet Dr. Sara Abernathey. She answered all of my questions & took her time examining Milo. I would say this is Milo’s 6^th time going back to Acres North. I have never had a problem until today. Only for the fact that in the past Acres North has offered payment arrangements. I get it companies change policies. I work in the medical field and this is common. While in the back the tech started to go over recommended fee’s with me. I verbally told the tech in the past they have split the total into three payments and if that was the case we would do all recommended treatment today. Everything was good I had an ideal of what the total would be. After all treatment was completed I walked out to make a payment and pick up Milo’s medicine. The receptionist asked me for the full total. I had to explain to her that in the back we discussed payment arrangements. Mind you all this was taking place in the front lobby. Next, the office manager Nicole came out and told me the same thing. We no longer take payment arrangements. I had to once again explain to her the whole situation. Her response to me was that the tech wouldn’t have know their new policies and this was not in his job role. My thought process is why is he going over fee’s with me if this is not his job role.
So now all treatment was completed and I looked like complete fool out in the lobby. My only option was to not take Milo’s medicine so I could afford to make the payment. I think the thing that upset me the most was refilling his meds was the main reason we went to the vet.

After years of trying to find a GREAT animal hospital I came here on a whim and have been a loyal visitor since. I have never experienced a clinic before that was so encouraging and able to talk me through emergency situations and everyday questions. While they are not the lowest priced veterinarians office in the city, when it comes to my pet I’m not looking for cheap. The staff is caring and empathetic and the facilities are sanitary and very hygienic.
Well worth your time.

I will NEVER bring my dog here again. The WORST Animanl Hospital/​Boarding facility EVERRR!!!
I left my dog here over the holiday weekend for about a 7 days. My dog has a couple eye problems and needs medication everyday but its a simple drop of liquid in each eye. I gave specific instructions, brought my own dog food, brought treats, blankets, etc.
Upon returning to pick him up, I noticed his eyes were surrounded by eye boogers (which happens to my dog when his eyes arent properly taken care of). I was ASTONISHED. I couldnt believe an Animal Hospital was careless enough to ignore it!!! I always put alot of thought into which boarding facility I put my dog in which is why I choose the Animal Hospital but this was disgusting.
I’ve been to alot of Boarding facilities around the US since I move all the time, but i’ve NEVER EVER Seen a boarding facility, let alone an Animal Hospital treat my dog like that.
I brought this up to one of the doctors– La Rue was her last name. And she seemed to understand, apologized and stood by her kennel technicians but that didnt give my dog justice. You could tell he was ready to get out of that hell hole since he was uncomfortable the whole time he was there! Shocking… completely shocking!!!
I will NEVER NEVER bring my dog back there again. Incompetent kennel technicians and oblivious doctors.
Shocking is all I can say…

It felt like a shot in the dark when I first moved to San Antonio in my mission to find good care for my pets. There were very few Unilocal reviews for any animal hospitals, and other sites had only negative scary accounts of their experience. So I tread carefully, and tried the best I could to pick a veterinarian service close to my home.
My dogs have boarded and been vaccinated by Acres North since last spring. Their prices are reasonable and the staff is accommodating and friendly. It was a pleasant surprise to find that dog food comes with the boarding service. I’ve always assumed we should bring our own dog food, but it turns out asking for clarification yields positive news. Our previous vet up in Washington was wonderful as well, but their pet boarding service did not provide food, so I thought it was nice to know this little tidbit. However, if you value a baby wipe wipe-​down, it isn’t going to happen, but my dogs don’t smell too doggie when we pick them up anyway. lol

My boyfriend’s family has been taking their dog their for years so when I moved here, this was the place we were going. That was a given. We since have gotten a border collie and have been taking him there since we got him over a year ago and they’re so great.
I cannot even being to explain how wonderful all the docs there are. Muffin has seen Dr. Crowley, both of them actually, as well as Dr. Fitzgerald, who’s name is now different I believe since she got married. Anderson maybe? She really takes the time to make sure you understand what’s going on with your little ones, or big ones and makes you feel at ease. Ours are like babies, so I need that comfort!
We take them there for all shots, check up’s, blood work etc. Our little one has had a liver issue for a while now and will be getting a biopsy soon when she is put under to be spayed and I have full confidence is Dr. Anderson for all of that! The place is cute and comfortable inside, with a pretty large sitting area.
The receptionist are always friendly and Linda and Brittany are always really nice and greet you with a smile everytime, even if it is super early! The girl that was there last time we took our dog in for a groom wasn’t the friendliest and looked a bit annoyed actually, but she looked new.
We had one of them groomed last week and she looks adorable. The groomer there, Teresa is great. She did exactly what we wrote down, without even having to show her AND best part of all, it was less money.
Acres North is further from us since we moved, but we will NOT be changing vets. Our dogs both have allergies etc. and we know who we can trust and it’s all the docs here at Acres North. If you want a vet you can be confident in and know your animals are being cared for by someone who will treat them like their own, take them to Acres North!

Dr. Crowley and his crew saved my dog! They are awesome. The building is older, but the staff is great. The vets are some of the most coolest I have ever met.
I’ll never stray…