I was in the market for an outdoor infrared sauna for over a year now been searching and searching I finally came across a local company that is located in the bay area that not only walks you through the whole process but takes the time and explains the different technologies that are available on the market, and goes over all the bells and whistles that are needed and not needed at the time of the purchase. Not only that they took the time but they also saved me money at the end of the day with the purchase that I made. Thank you guys and all the best with the great service you offered me with my purchase!
Yasmin B.
Classificação do local: 5 Windsor, CA
A company should be measured not on how well they respond when things go well, but how well they respond when things don’t. This company surpassed all my customer service expectations. When a product arrived with some defects, they responded to my emails promptly and satisfactory. In addition their customer service rep Jacob has provided me with optimal service from the ordering process through installation and issue resolution. In spite of the issues with the product, overall the product value and quality is very good. I would definitely recommend this company to anyone out there in search of a Sauna. They are honest, fair, professional and customer-centric, something rarely seen these days. So glad I decided to purchase my Sauna here!
Benjamin L.
Classificação do local: 5 Daly City, CA
Infrared Sauna Guru was very helpful in picking out the sauna that was right for me. The sauna that I bought was a 2 person Sierra Canadian Cedar outdoor sauna. The sauna came and me and a buddy of mine put it together in 1hr-1hr 30 min. works really well. Highly recommend this company.