Pizza Factory

2−23−16. Took a nice drive to San Andreas and on the way back stopped by this pizza factory. Let me start by saying I had to put one star to even write this post but if I could I’d give a negative 5 star for customer service. The employee named Sarah was the most rude and inconsiderate person I have ever came across. She was nasty and rude as soon as we walked in the door. She yelled at us to move to a different register because she couldn’t hear us. I ordered a beer and showed her my ID. She walked away and never got me anything. I had to ask a different worker for the beer I had order d and already paid for. This employee has no business working here. Whoever is in charge at this restaurant should really reconsider her position at your company. She was not happy to help us. She was completely annoyed that we had walked in the door to order a pizza. I hope this gets resolved soon.

I had an «Awesome Sub» sandwich yesterday afternoon made by Quinten! The guy is an artist with food. The sandwich was stuffed with meat… I did not have to go looking for it. It was on a really good simple French roll toasted crispy on the outside, soft and warm on the inside. I have to go back to San Andreas in the morning for another meeting and I am looking forward to stopping at the Pizza Factory to have the same sandwich again… two days in a row. I just hope Quinten is there to make it. Full sandwich is $ 6.10 and comes with a bag of chips… well worth it.
I also ordered garlic bread with cheese which was very good. I believe it’s on the same type of bread the sandwich comes on and it’s toasted in the oven.
Inside the place looks like a typical pizza parlor. Small salad bar in one corner and .25 machines that will keep your kids occupied in the other corner.
They make great pizza too. Not cheap, but they put a lot of toppings on. I would recommend either a thin crust or if you get the regular crust ask them to make it ‘well done’. I had to send mine back for a rebake for a couple minutes.
Worth a stop if you’re passing through. Or if you’re lucky enough to live in San Andreas, eat there once a week! :-)

It was A-​OK. Cozy little pizza parlor with small number of arcade games.
They make thin crust type of pizza and it’s made to order so it’s going to be fresh and a bit of a wait if you like waiting lol My friend had their pasta and she wasn’t a fan of it.
Customer service was on point because they made sure we had everything at our table and convinced us to rearrange our 2 large tables for 8 people since it would be a hazard to how we had it set up.
I just really like their motto ‘We toss ‘em they’re awesome.” They earned 3 stars for me just for that and their accommodating service.

GREAT service, good pizza and lots of stuff for the whole family to do!

Small store but big flavor. Beer on tap yum. Hand tossed pizza and a full variety of combinations as well as calzones. Friendly staff makes this a good spot !

After a weekend of lounging poolside, we picked up a small vegetarian on the way out of town. Is it run down and not kept up? Yes. Are there friendly employees that provided great customer service? Yes. Is there a giant bottle of cocobutter vaseline lotion in the bathroom? Yes.
But the pizza was gooooooood.

Went there ONE TIME .
Food poisoning .
Threw up for three days .
I’ll pass.
Seriously …if you make me violently ill the first time I eat your food I have no desire to «give it another shot». Sorry.

Pizza factory in Valley Springs nearby is pretty good but not this one. Place is neglected. No games for the kids, no unsweetened ice tea, no oil & vinegar dressing for the salad bar, etc. & most importantly the cheese had a weird unpleasant taste that I didn’t experience in Valley Springs. Went at 7 on a Sat night and it was dead. Besides my party one family came and got an order to go and there was one lady by her self and that was it. About 20 minutes after she placed her order she asked if they had started the order because there was no activity. They told her they forgot about it and would start it. She asked for her $ back and left. Its not like they were busy. The place was like an episode of kitchen nightmares. My 11 year old said he would like a job there when he is older because he wants a job where he can get paid to just stand around.

Wonderful customer service! I enjoy the mediocre pizza and not to mention the chill relaxing atmosphere. They are always willing to make your eating experience the best! It has made so much improvement and it is awesome seeing that! Keep up the hard work pizza dudes!

I have tried to order pizza from them on 3 different occasions. On the first two times the staff was rude, and not helpful at all and the third time i call 20 minutes before they where so posed to be closed and they wouldn’t accept a to go order. I’m tired of young kids who are trying to run business like this, and all they are doing is giving the small family owned local business a bad name.

I just read the below reviews and my personal feeling is you get what you order if you don’t order how you like a pizza it may not be up to your expectations pizza eatery’s vary immensely. So my opinion is if you don’t speak clearly and explain what you expect you may not get what you are expecting. Pizza differs greatly Papa Johns is the worlds worst pizza, Davids Pizza In Stockton Ca. is artisan as well and rocks.
The women who work here seem very polite and willing to accommodate my personal orders and I am quite aware that my orders and expectations are tough .
I personally love the place as they do artisan pizzas
I prefer mine
Fresh hand tossed dough (not that frozen chain stuff)
Thin crunchy crisp crust is not standard ya got to ask
Saucy pizzas are my favorite but If I dint ask I will not get it anywhere.
Any and all combos go, I eat the Vegetarian and the veggies are always fresh you can hide alot but not the quality of your produce on my favorite.
Perfect check check check.
Nice little salad bar as well the single serving size is very large.
Plenty of games around the corner in a little nook for the kids and not only kids can play.
I spoke to others as well its a small town family feeling place everyone else seemed very satisfied .
Others in our group had a peperoni pizza and loved it said it was a classic then we had 2 artisan Pizzas that were off the chart perfect.
I see a below post whom says she spoke to the female owner she must have been mistaken since the owner whom I meet when I was there was certainly MALE and very concerned with every ones experience.
Ive worked in the food industry for quite a few years if a pizza is made wrong you would certainly see it before even eating a bite Its not like you could sneak some meat on mine and I would not notice and I most certainly would not eat half and bring back the uneaten half and expect a new pizza for FREE Ive known people who do this regularly its scamming not saying the other poster was or is it just irks me when someone does this eats there fill then complains.
I guess I’m get irked when someone jumps on Unilocal to just smash and bash a place but has never said a positive thing ever to help the Unilocal community as a whole.

Pleasantly surprised. Got a large pizza to go. The teenagers that were working here were friendly. Free WiFi while you wait. Our order was prepared quickly and correctly. The pizza was tasty!

This is a mediocre pizza place and the fact is San Andreas, though the county seat, is rather lacking in good eateries. Most of the best places to eat in Calaveras County are in Angel’s Camp, Murphy’s, or Arnold. Anyway, the pizza here is decent, but just barely so. The sauce tastes distinctly of can and too much oregano, service (surly teenagers) is unhelpful and unenthusiastic, the inside stark, simply but overly bright with flourescent lights — not what a pizza place should be. Everything else is utterly unmemorable.
I remember when, not long ago, there were only a few of these places in the southern Mother Lode area — Calaveras County down to Madera County, then they spread all over the Gold Country. Then, very recently it seems, they spread into the Central Valley, the desert, and beyond. We have only eaten at this one and, as a result, are not interested in trying any others, especially since there is usually some decent other food to be had.