Terminix

Service with Terminix has been great. Always on time and friendly and knowledgeable. Had them treat for mosquitoes last year and will definitely have them do it again this year. Week with the cost.

If i can give them a ZERO STAR I would. I start my contract with them on 1÷21÷2014 and they did my first spray on that day and every 3 months after that. When the guy came he was always late and I told him to call before they come to spray but they never did. They don’t spray the area where the pest was at and when I try to tell him to spray in that area he said «you can’t tell me what to do cause your not my boss» so when my contract was about to end they sprayed on 1÷10÷2015 for my quarterly spray how is that quarterly spray when I started my service on 1÷21÷2014 and and they charged me $ 114 for that one service so BEWARE OF THEIR BAD BUSINESS!!! WILL TELL EVERYONE

Several years ago, I found termites in my home. Terminix was the first company that came to mind, so I gave them a call. They set an appointment for July 24^th, which is a state holiday. I didn’t think much of it at the time, so when the day came, I stayed home and waited, and waited, and waited. By the afternoon I called the office and the recorded message informed me that they were closed and left an alternate number to call. So I called and the guy (whose name I forget, but he’s the main reason behind this negative review) that answered seemed very put out. He huffed and puffed and said he’d cancel his plans and come over to install our anti-​termite system. I felt bad about that and told him I’d reschedule my appointment.
When that day came, he installed the bait stations and treated the termite-​damaged areas. However, when I asked questions about the service and treatments, he’d interrupt me mid-​sentence and provide only brief, vague answers. His rude and uninformative behavior had me wondering if I’d hired the wrong company.
For the next few years an inspector would visit the bait stations once-​per-​month. Those Terminix people were generally nice and helpful. During that time, the bait stations never revealed any termite problems. However, there were two occasions when I found termite activity outside the home (not near the bait stations) and called for spot treatments. Each time, ‘the guy’ would come out, apply the treatment, then rudely interrupt my questions without providing any useful information. The last time he paid a visit, I got snippy with him about the fact that he was ignoring me and my concerns. He made it quite clear that he simply didn’t care. I was quite upset.
It was at that point that I asked myself, why am I paying for a monthly service when I’m the one finding the termites? Additionally, why am I paying someone to treat me poorly and without respect? So I called the national Terminix number and inquired about having a different Terminix technician treat my home. The customer service agent informed me that ‘the guy’ was the only person qualified to apply Terminix services. Based on that information, I cancelled my contract. The agent told me that someone would be out to remove the bait stations, but after waiting for over a year, I finally had to use a shovel and a demolition-​style pry bar to rip them out of the ground myself. (Thanks, Terminix. To whom may I send my service invoice?)
Since then, I’ve saved about $ 200-​per-​year on Termite service. Had it not been for the intolerable behavior of «the Terminix guy’, I might have kept the service. Even though this all transpired several years ago, I have never forgotten about the shabby treatment I’d received. If I ever do need termite control at a future date, Terminix would be the last company I would ever call.