Standard Optical

You’d think a simple exam and new glasses wouldn’t be the cause of so much issue…
This wasn’t my first choice. At all. But they were the only place in the entire valley that takes our crappy vision insurance beyond ShopKo (which tells you what our options are). So I was able to go in, get an exam, and get my glasses… right?
Wrong.
Went in, got an exam– the gentleman couldn’t manage the puff test readings and after four tries we gave up and I had to do an entirely different exam with the doctor with my eyeballs being numbed so he could, essentially, poke them with a glowing stick. Then I got to pick from glasses that were mostly price-​pointed from $ 169 – 289, which is pretty overpriced! Especially since I only get 30% off frames thanks to the crappy insurance.
Well, I told them my other glasses had broken, and I need my glasses to drive and would appreciate a rush order on these glasses. They assured me they would, and then took my insurance card and care credit card and took about 15+ minutes to get the care credit card to work because they didn’t know how to do it…
Now, it’s five days later and I still have no glasses. They haven’t arrived at the office yet, and that «rush» job apparently never happened as we’re now at the ‘early’ end of the ‘standard’ time frame; 5 to 7 business days; well, today’s day 5 and they only just called about my glasses!
Next time, I’ll run my risks with ShopKo. It can’t be much worse than this.