Smith’s Food & Drug Centers

I like Smith’s selection especially their organic produce as well as their loyalty/​discount program. This location does feel a bit tired and rundown and needs a remodel. Well produce is generally good, they don’t have the same selection that the Smiths on 33^rd south just west of Wasatch Boulevard does. If you’re in the neighborhood you need something, this place is fine. If you have time and want the best, head to their 33^rd south location.

I have been shopping at Smith’s for years. There is always a very homey feeling no matter what location I go to. This one is no different. Everyone who works there is happy and helpful, all the way down to the bag boys. They never take a bad day out on me like I’ve experienced at other grocery stores. One of the things that I love about Smith’s is that they are always discounting many of their items. I have compared what I spend at other stores and what I spend at Smith’s and I always come away with more food for less money at Smith’s. The only thing they could improve on is their produce section, but it is still decent — just not the best. As long as I live near a Smith’s, they will likely be my first choice!

This Smiths has just a touch of that overused and run down feel. I’ve never seen so many produce shelves barren, so many strangely placed or absent price labels. The 5^th and 5^th location still reigns supreme in my mind.
Still, it’s a Smiths so for the majority of your needs it will fit the bill. Tip: for certain bread applications like French Toast, croutons, toast, bread pudding etc. the day olds are perfectly fine and may come already thinly sliced.

Love my Smith’s store. Every one their is so friendly and nice. The deli department has the best fried chicken ever. The meat department has the best meat. This store is always clean and the staff goes above and beyond.

This Smith’s is the definition of «A-​OK». It’s reasonably clean. Reasonably stocked. And reasonably managed. There’s nothing bad about it, but there is nothing great about it either. The only thing is that it seems a little more sketchy than other locations due to the consistent police presence out front along with the two security guards inside. I used to come here when I lived reasonably close, but now that I’m farther away there’s little reason for me to want/​need to come.

They can’t seem to get anything right at this store.
The produce is poor quality. Always seems old. On this last visit, I picked up a few Roma tomatoes and was swarmed by fruit flies. So nasty. Strawberries were bruised and soft. Organic Lettuce wilted. Not encouraging. Last visit I had deli cut American cheese and there were plastic bits all over from cutting with the wrapper on. Really?! They did refund me though.
I use the app for coupons which is great in theory but I always end up at customer service because it didn’t take one or A few coupons.
The prices are average. And pay attention to your receipt because many times the prices listed on-​shelf do not match what you’re charged!
Three stars only for the gas pumps.

Smiths market has a decent organic/​healthy food section. But of course regular olé market items as well. I like this particular Smith’s because it is tidy which is important. FYI: this location is open 24 hours!

Typical Smiths, more scary atmosphere than the rest! Lots of interesting characters walking around. The self-​checking is anything but self service — more of a spectacle! They have everything else you’d find at other locations, but this one is more rushed, more off-​putting. Crazy patrons getting in the way of cars when parking or leaving… Weird. Consider this the black sheep of the Smith’s family. I will avoid!

Finally got around to going inside and honestly, just use this for the pumps. The inside is still as nightmarish as ever and nearly as dingy as it was 15+ years ago. Getting to the actual aisles from inside the front door is also extremely screwy and the layout here is worse than the store on 900 E. & 800 S., which I honestly didn’t think would be possible. Parking here can also quickly be atrocious, with a ton of other stuff in the same parking lot. Oddly enough, in another weird tendency that hasn’t changed, everyone in the store, from patrons to staff, seemed to be irritated about something… possibly being in the store itself. I found it puzzling then and find it still puzzling, especially because customers can just go somewhere else. It is pervasive and a definite facet of this place.
Ultimately, were it not, in fact, for those gas pumps, this would definitely be a 2.

I found a recurrent problem at this smith’s. There is expired product (including items meant to be frozen and baby formula) in the room temperature clearance shelf in the back. Be careful about this, I don’t want anyone to get sick! I’ve alerted the health department but this still seems to be happening. The rest of the store is still very good, its probably an issue with one or two workers who are in charge of the clearance rather than the store generally.

This particular Smith’s store provides consistently poor customer service. My last horrible experience shopping at this location was particularly disturbing, as the when I asked to speak to the store manager regarding the front end staff goofing around instead of expediting the very long line of customers waiting, it turned out that it was the store manager fooling around with the cashiers, rather than helping to bag groceries and get the long line of customers on our way. How can you expect the staff to treat customers with care if the managers don’t understand the concept themselves. I usually shop at Harmon’s on 3270 South 1300 East, Salt Lake City and avoid this Smith’s location completely.

Always great and friendly. Long lines don’t exist here. Everything you expect from a non super sized store.

Thanks for your horrible advice on the more expensive steak. I get that you want to sell the most expensive, highest profitable item you have, but I get a steak a few times per week and you stopped that by telling me your NY steak was better than your ribeye. To any steak lovers… Buy the ribeye! This NY cut is garbage, not tender, and not flavorful. Ribeye is the way to go.

Honestly the only reason why I go to this Smith’s is because I live two blocks away. The cashier service is horrible. Last time I went, which might be the last time ever, the cashier I chose to go to took 7 minutes ringing up the people in front of me, they had like four items… Then as she rang me up she kept blabbing about how long her day had been and was literally scanning my food and then throwing it towards the bagger. So much so, with the force she was throwing my food, she threw some salmon I was purchasing, on the floor. She picked it up off of the dirty floor and kept ringing me up. No apology, no offer to go get me a new one. Nothing. Then I got home and found a nasty roll of ground beef that I definitely would never buy, in one of my grocery bags. I scanned over my receipt and she’s lucky she didn’t accidentally charge me for it because I probably would have gone back to Smith’s and ripped her a new one. Like I said, the service here is horrible. I will really only come here when it’s an emergency from now on.

Three reasons to shop here:
1. The low prices Smith’s is famous for.
2. They’re open 24 hours.
3. They have a low price gas station out front.
I’ll always pick Smith’s when the chips are down because they really do have some of the lowest prices. I’d give it 5 stars but sometimes this location feels like there’s too much riff-​raff. I prefer the Smith’s Marketplace on 33^rd & I-​215 if I’m not in a hurry.

Great prices! I’m a newly wed so inexpensive is the best! Love smiths !

Great prices and open 24 hours.

What do you want from a super market exactly? Fresh fruit and vegetables? Name brand products that you love and trust? Store associates that hold your hand and chew your food for you and afterwards deliver it to your mouth for a very helpful, yet sensual experience. Well then this is your place to get those experiences minus the last one, 24 hours a day. So come one, come all! This is an average shopping experience!