Office Depot

Currently multiple employees talking amongst themselves and one cashier with a line waiting to checkout. Waited for two employees to finish their conversation unrelated to work to receive help finding a product. Thanks! Won’t be coming here again.

I had never been into this particular location before today, and unfortunately I doubt I’ll go back. I was going into Best Buy next door when I saw the big yellow signs for clearance sale. Definitely interested in possibly picking up some killer deals, I went in. I have to say I was greeted prior to my bad moment by 3 different male employees, who were all incredibly polite and helpful. It wasn’t until about 20 minutes in that I found myself in the back corner of the store where a female employee was working. I asked her if they had a restroom that I may use? She literally replied, «we do, but it is for us and for our customers.» Taken aback, I explained that I’d been looking at the sales for twenty minutes, and just hadn’t found what I wanted just yet, but I wasn’t finished either. Her response made me first loathe her, then feel sorry and ashamed for her. She replied, «Well then, like I said, it’s for our customers.» Sorry fellas that she totally stained your good work.

I only went in while I was waiting for the Best Buy next-​door to open. I found their prices to be competitive and their sales-​staff knowledgeable and friendly. Technology has taken leaps forward since I last lived in the U.S. — so I needed a crash-​course in bluetooth, wireless printing, etc.
I would have bought my HP printer there, except I had an unused router to exchange at the Staple’s nearer to my house and that seemed pretty important (it was… it almost cut the cost of my new printer in half!)
The store is well laid-​out and I would use them more if they were closer!

I just received the best customer service to date from a retail store. If you need help with anything while at the store ask for Jared, or the store manager, Kent, and they will get you what you need.
In detail, there was a mistake made with a product I purchased, and on returning to the store I came to find them closed. My project couldn’t wait, so I decided to call and see if there was anything they could do. The manager Kent, and floor rep Jared, let me in, and helped me figure out what I needed to do to get it done. Thanks guys, I really appreciate it!

An Office Depot is an Office Depot is an Office Depot. So how do you differentiate between locations? Like they say, it’s the little things. In this case, the convenient location on 2100 South gives this branch a nudge in the right direction.
You’ve also got to look at the employees and the job they’re doing. I mean, I don’t care what anyone says – it’s got to be draining to deal with people when you work in retail. And especially difficult when it comes to service stuff like their copy center. So kudos to Lynn (oh sheesh, I hope that’s her name) for keeping cool when I attacked with a million questions, and for having the patience to sort things out and find the right answer.
As the copy center goes, it’s good (and generally affordable) for the basic stuff, but for more complicated tasks I’m going to a dedicated shop.
Oh, and they have massive bags of rubber bands on the cheap. That’s worth something, right? I’m thinking rubber band war.

Unlike the previous reviewer I have never had any issues at this Office Depot store. I have shopped here several times and generally been pleased with the product selection, prices, and customer service. Like most office supply stores the layout is a little confusing but if I can’t find something I can usually flag down an employee who can help me.