Jiffy Lube

Came here for a quick oil change today, since I was way over due. anywho, let me give you the skinny:
1 — Called for an appointment. None needed? Zoom zoom!
2 — Printed out coupon (hey, everyone does it) and saved $ 10 off!
3 — They do FULL SERVICE for you (known affectionately at Jiffy as ‘Signature Service Oil Change’) which includes: checking wiper blades, washing your windows, vacuuming your floors, inflating tires, and a whole bunch of other stuff)
4 — Service was fast, friendly, and efficient!
5 — They run a diagnostic on your car (I think every place does this now) but they help ID any chinks in your cars’ efficiency)
All-​in-​all, great service and very fairly priced for the services they provide! Will be back for my 5k change!

As soon as I pulled up I was greeted by a friendly fellow.
He was able to guarantee my oil change pricing of $ 24.99 and they got started right away. I can’t believe how fast they took care of me. Each man was doing a job, from changing the oil, cleaning my windows, checking my tires, and everyone was so polite.
They did offer upgraded services, gave me recommendations but they weren’t pushy. Which I really appreciated.
I was in and out and will be back at my next 3,000 miles!

I don’t understand why the majority of the reviews here are negative. My experience here was fantastic. I came in an hour after they opened and there was about a 20 min wait. After 20 min one of the workers (Clint) came in and apologized for the wait and that it would be another 5 – 10 minutes before they would start working on my car bc they needed a part for the car before me that they didn’t have in stock. I appreciated that they kept me in the loop. All the guys were nice there and they all had a smile on their face and helped me understand what was needed for my car to pass inspection. Andrew the manager, was very kind and gave me info on their sister shop bc I needed to go there to figure out why my service engine light was on. Jiffy lube does not diagnose anything bc they are more for oil changes and minor things, but I’m happy they recommended a place for me to go. Once they started working on my car, I only waited another 20 minutes.

One bay empty, one car in another and I was going to have to wait 40 minutes until they would start.

I really need to try harder not to come here. They are slow, and they’re back to trying to sell you everything. I just went in for an inspection on my new car so I could get it registered, and they kept badgering me. They tried to sell me a new radiator cap, a brake fluid exchange, a radiator flush, and a cabin air filter. It didn’t matter how many times I told them I was going to have my mechanic handle that once I got it registered, but that all I wanted now was to get it inspected so I could do that.

I’m a French student at Riverside, CA. Doing a roadtrip for the winter break. After 5 days of traveling my Chevy needed an oil change! I went to jiffy lube and there 5 guys worked on my car and did the oil change, a general check and all the paperwork. In and out in 15 minutes! They are very nice and did a great job.
I appreciated that they ask me before to check the air filter. I just said «it’s ok I changed it 3 weeks ago» so they don’t touched it.
Also I found a coupon on my phone. They accepted me to use it so I saved 5 $! :)

Came in for a basic oil change because they were the only place open past 5:30 and I was running past my mileage on my oil change. They were fast. However when I came in I told them all I wanted was an oil change and they continued to go through a list of things. Even when I kept telling them I didn’t want to add anything. Either way they kept asking and I finally picked a couple things so they would stop running though every single thing they could think of. 20 minutes and $ 150 later I was leaving. I don’t intend to go back. I could go to a dealership, pay $ 60 for an oil change and not have to deal with 50 questions of other things they want me to do.

Kept trying to sell me a ton of things that I did not need. My car is brand new and just needed the oil changed. The air filter is still new.
Also the coupon that they have on here is pretty much worthless. The sign on the building says $ 24.99 oil change. So you think you are gonna get $ 10 off on that well its a lie. I asked them and they show me that it’s $ 10 off the price that is posted on a tiny board in bay of 39.99. Yeah great deal. The only reason I came here was to save some money on an oil change there are plenty of other lube stations that won’t try and nickel and dime me.

Normally I’m very apprehensive whenever I give the oh so coveted rating of a bangin’ 5 stars, but you know, sometimes it’s well deserved. In the past year that I’ve had my Honda Accord (yes, I know my choice in car does nothing to break the Asian stereotype, so sue me), I’ve had it serviced here every time and have been nothing less than pleased.
1. I’m always given a fairly accurate wait time, as it is on a first come first serve basis. There’s nothing I hate worse than having someone tell me to wait 10 minutes and have it turn into an hour.
2. The cold water in the lobby actually is cold. You wouldn’t think so, but this affects my opinion of many a places.
3. They carry Glamour magazine in the lobby, it makes me feel like they are considerate of me and other Glamour reading customers.
4. Somehow there’s always some discount they offer me, whether it be on my oil, the filters, or whatever else goes into the car (I have no idea how they work, I just drive them… poorly, again, not helping the stereotype.
5. Their staff is always super friendly, and they address me by «ma’am»… that may be a reason I want to dock them a star actually, do I look like a «ma’am?» Just kidding, I think it’s very polite and quite professional.
and finally
6. I love getting the car back with the little cover they put in the driver seat that says «we take pride in your car!» It puts me at ease that people working on my car care about it as much as I do.