Jerry Lambert Automotive

Seven years ago when we moved to SLC we were referred to Lambert Automotive from our mechanic down south and we’ve been extremely pleased. Thorough, reliable, quick, and Jerry and Nancy are top notch with customer service.

I’ve been a long time customer of Lambert Automotive, and honestly can’t imagine taking my car anywhere else.
Nobody likes to take their car in for service. It’s like going in for a root canal. But the staff at Lambert always makes it as painless as possible. I have had instances where I thought I had a specific problem, only to find and have something less serious (and less expensive) to actually be needed. They are honest, won’t sell you on a bunch of repairs you don’t need, and will help you prioritize the repairs that need to be done right away vs. those that you should have on your radar for the future.
I appreciate having a place where I can take my car for service, and can confidently trust that they have my best interests at heart. I’ve recommended several friends over the years who have echoed my experience, which is also a great feeling. If you’re looking for a reliable, consistent, honest place to have your car serviced, look no further than Lambert Auto.

They were very clear and honest with me, and did a great job of fixing my car up at the lowest cost possible. They also got my car back to me faster than they had predicted. I am very grateful for their efficient and good service, and my car is driving wonderfully! I will definitely be back again if needed! You won’t be disappointed with their service! Highly recommend!

HIGHLY RECOMMENDED!
I have taken several vehicles over the years to Jerry Lambert and his team and they have always provided great service. On the rare instance there was an issue, Jerry (and Gary) went WAY out of their way to make sure I was satisfied. Jerry even loaned me his own truck to use while they worked on mine. It just doesn’t get better than that. Reliable, honest, and well priced… These guys ROCK!!!

I love bringing my car here for repairs. I know I’m not going to get strong arm you into things for car I don’t need and they tell it how it is. They are a little more then others but to me it’s worth it. Plus with them there is no waiting weeks to get a car fixed. It’s just a few days.

We have been customers of Lambert’s for 30+ years. That should say it all! They have done everything from an engine rebuild to routine maintenance on all of our vehicles. Everyone from their front desk staff to their mechanics are very professional and provide excellent customer service. We have referred many friends to them whenever they need a good mechanic. Most importantly, Jerry and Nancy run an honest shop and they are even better people. They treat their customers like family and will take good care of you AND your cars. Support this long-​time great local business!

Brought a car in before I bought it and paid $ 63 for their safety check inspection. The few things they found (including a brake pulsation due to «warped rotors») I had them fix the next day to the tune of $ 500, including $ 130 for the rotor lathe. The car’s engine died just 12 days later. I ended up getting the engine swapped at another dealer, then brought the car back to have the brake pulsation issue taken care of since it was warrantied work and still quite bad. They re-​lathed the rotors then exclaimed it was worse than before and I needed to pay $ 300 for new parts. So after missing the bad engine and misdiagnosing the original rotor problem they wanted me to continue to pay for their mistakes. I quit. Dee’s Automotive up the street gave me a better deal on the rotors and hasn’t tried nickel-​and-​diming me. I’d recommend people go there instead.
UPDATE: About a year after this fiasco went down (several weeks after my Unilocal review went live) I got a voicemail from the owner sounding a bit apologetic. I haven’t returned the call yet, but today saw the response to this review. I wanted to reply in turn, since some of the data posted is incorrect:
The rotor lathe (which again I paid $ 130 for) came «with a warranty.» When I brought back the rotors to be re-​lathed I went for a test drive with the guy who «fixed» them and he announced, unprompted, after the test drive (which I joined him for in the passenger seat) that it was «worse, if anything.» When I was quoted the $ 300 figure for the new rotors I was told (1) that is was the front rotors and (2) when I asked for a discount after having already spent $ 130 on this issue I was offered «half off the labor» which would have saved me a whole $ 30. Further, when I brought it to Dee’s they diagnosed and replaced the REAR rotors instead, which turned out to be the problem.
In short: I DID ask for a refund for the bad service and was denied it. I filed a report with the BBB and informed AAA of the service levels I received. Unfortunately the best service I’ve received has only come in the past two weeks with the apologetic voicemail, but over 12 months later I’d be surprised (though admittedly impressed) if I saw any refunds at this point, and frankly, talk is cheap, especially when I’m the one who paid for it.

If Jesus came down and worked on your car he’d be working at Jerry’s. Maybe he is already and traded his carpenter’s rule for a wrench. Well, whatever is going on in this shop is semi-​divine to say the least.
Jerry is friendly but not annoying (please see my review for Men’s Wearhouse). He quotes you the price upfront and you get the feeling that you’ve found something rarer than a virgin in West Valley– an honest mechanic.
Another nice thing is that Jerry will get the work done when he says he will. He stayed open late for us one time when we had to have our vehicle towed into his shop. He’s a genuinely decent person, and knows what he’s doing.
During the course of each day, whenever I am tempted to do something wrong, I ask myself, «What would Jerry do?»
Yep, there’s something heavenly going on in this shop.

Going to the mechanic is kind of like going to the dentist, most people don’t like it. But going to Jerry Lambert makes it a pleasant experience. I found them four years ago when I needed some work done and a nearby chain mechanic was too busy and referred me to them, and I will be forever grateful.
No one wants to have to have their brakes replaced or alternator fixed, but when you do, it helps to have an honest mechanic you can trust. From the very beginning I was struck by how kind and helpful their staff are everyone. Today, Nancy (one of the owners) gave me a hug. When was the last time you had that from a mechanic?! They are good people and I will continue to seek their help when I need car maintenance in the future.

I am in SLC for work about once a month. To my dismay, I had a nasty over heating problem on my car the day I was trying to drive home. Luckily I googled the nearest mechanic and it happened to be these guys.
I thought all I had was a thermostat malfunction and I would be in and out quick and on my way home to Denver. Unfortuantley after Jerry took a look at my car that wasn’t the case. He was nice enough to bring me back and show me exactly what was wrong with my car and how he could tell. The bad news of hearing my head gasket being blown wasn’t really music to my ears at all, nor was finding out how much it would cost to fix.
I didn’t want to like these guys (i mean come on who wants to like mechanics), but they smiled my way into being a happy customer. After getting over the initial shock of how much my car was going to be to fix, I notice how friendly and honest these fine folks were. They always called and kept me updated if something was going to take longer, and in the end I think I got a pretty good deal for what its worth.
All in all if I lived in SLC this would be my go to local mechanic. Honest, friendly, and quick service. Cant really beat that.

My car was making a weird noise and no had been able to find the source or have any idea of what could be making it. so I called Jerry to see about getting an estimate and they were able to fit me in that day. As soon as I walked in I felt like I was a good friend chatting with Jerry and his wife who run the place. Since Jerry couldn’t find the source he didn’t charge me for the estimate (a first for me!) but he brought me into the shop and showed me the underneath of my car and explained to me the best thing to do. he also did a safety and emission test for me very affordable and I renewed my registration through him. Will go back again