Jared Theurer, DDS

Dr. Theurer is the best of the best. I have seen him since 2007, and I could not be happier with the level of service. Everyone is amazingly nice in that office, very personable, very aware of you and your needs.
Dr. Theurer sometimes asks me about something we talked about months, sometimes years before, and remembers details about you — like the fact that on my very first cleaning in 2007, I was listening to Metallica. What? That is, to me, the definition of someone who really does care and isn’t just hearing what you say, but actually listens.
I could never trust anyone else for my, and my family’s, dental health needs. Dr. Theurer is as good as it gets.

I had my first appointment at Dr. Theurer’s office today and had such a great experience, from beginning to end. All the staff were very friendly and Dr. Theurer was so great! He took the time to meet and get to know me a bit and I really appreciated that. The office is inviting and nicely decorated, which is important! My hygenist Stephanie was the best! She made me feel very relaxed. And I really appreciated how she explained everything she was doing to me. Finding a new dentist can sometimes be a daunting task, but I’m sure glad I was referred to Dr. Theurer. It was the best dental experience I think I’ve ever had and I highly recommend this office if you need a new dentist!

I have very mixed feelings about this office. The dentist seems knowledgeable, and the hygienists also seemed gentle with my son and husband. That’s where my kind words and. I am not impressed with what i believed were unfairly inflated procedures they tried to push on my husband. He did legitimately have an issue that required a deep cleaning, however, for whatever reason, they also said he needed these saliva samples and measurements and several other things, bringing the total to over $ 1200.
This raised red flags for me, because we do have dental insurance that clearly pays at a specific percentage rate for procedures, yet the quote they gave us was 20% below that, claimed they were told that (we were able to see the correct rate on the insurance website without logging in and even called and spoke with our insurance verifying these numbers with the procedure codes they provided us, so it’s odd how difficult this was for them if they verified benefits). Then when we pointed this out to them, I was told «well, IF they pay at this rate…» as if somehow we were imagining this. Um… yes, it’s a big difference! They wouldn’t schedule him without him pre paying over $ 600 (with a 10% discount that seems stupid if they’re quoting us wrong to begin with).
I was so flabbergasted at what I saw, I insisted upon an immediate refund until we got a second opinion, that confirmed a lot of unnecessary (and expensive) procedures, and incorrect quoting of the cost of services — services that are discounted based upon contracted rates, not their own Willy nilly fees. Sorry, but I cannot in good faith take my family back there if I cannot trust good billing practices and a generally honest way of doing business.
Btw, they also claimed they would get some pre-​procedure benefit verification thing that would for sure tell them the cost of everything and they would get back to us. That of course never happened.

Agree with Steve, the office environment is very nice, recently redone. Dr Theurer as a person is very good, you don’t feel like he’s taking advantage of you with unnecessary work. My 3 grade comes from office admin. I was told a procedure would be covered so I proceeded to get it done. Then I received a bill and, when I approached the office about it, I was told «we don’t guarantee anything». To which my response is that I put trust in my providers to review my coverage and, where applicable and covered, I will get addl, voluntary work done when it’s not necessarily needed. Also, the hygienist is a big advocate of the water flosser, which they sell at the office… On principle, I don’t think I will go back.
Follow-​up: I received a call from Dr Theurer to address my concern about being charged when I was told insurance would be covering. He was sincerely interested in making things right and taking my feedback constructively to improve his practice. He assured me the situation will be handled differently going forward.

Dr. Theurer and his entire staff have made my dental experience an excellent one! They are professional, knowledge, personable, and ethical. Recently, I needed to get into a specialist and Dr. Theurer went out of his way to talk to the other doctor multiple times to help me get an appointment as soon as possible. I would highly recommend Dr. Theurer to anyone!

Dr. Theurer is a friendly, knoweldgeable dentist in Salt Lake City. His office is inviting and his staff members are caring and professional. While going to the dentist is a chore, I don’t dread visiting Dr. Theurer’s office quite as much as I used to dread seeing other dentists.

Doctor Theurer is the man for your teeth. He just redid the office and it’s nice. His staff is so efficient you won’t have a chance to really enjoy the huge marine fish tank in the waiting area, and you’ll get such good dental care you won’t be back for quite a while, but then who wants to have to keep going back to their dentist like they’re eating at their favorite restaurant?
This is a full service facility with good people taking care of you. Dr. Theurer is honest and helpful and he will do anything to make sure you get the care your teeth need. So, go have another cookie, or mocha or ice cream, the doctor is waiting…