Ampco System Parking

What a scam. Says $ 5 after 5pm, comeback and get a $ 30 tickets. We asked the attendant before entering for a slip, and she refused to give us one (the machine wasn’t working). On our way out someone warned us that they do this, basically they extort customers and send them to collections over bogus tickets. Do not park here!

I have to say this was my worst parking experience ever! If you plan on parking at the 45 east Broadway parking garage around 5−6pm then you can expect to pay twice for your parking. I received a yellow parking ticket for ten dollars for night parking which from what I understand is supposed to be written out after the booth attendant has left for the night. But the problem is that the attendant was still there! I had to pay her and then proceed to call the offices and explain to them why I needed the parking ticket left on my windshield waived. Now I wasn’t to worried about this as I assumed it was an isolated incident and maybe the parking garage ticket writer was trying to start his Friday early or the booth attendant was running late… but then it happened again the very next week!!! I then made it my mission to seek out this ticket writer to have them explain why they were writing these tickets while there was still someone up front taking payment. When I found said attendant (his name is Joe Mase) he was very unapproachable and aggravated that I wanted an explanation. He told me that he was told to be there at 6pm and that if I had a problem with it to call the offices. He said he didn’t care that there was still someone up at the booth taking payments and that because it took a while to cover the whole garage that he would usually get started early. This person did not want to hear my logic and I doubt that they had ever heard of this word before. So yet again I had to call ABM offices to try and resolve an erroneous written ticket. When calling the offices I talked with a man named Dustin. Dustin then had to «look up my record» like I was some sort of criminal and I told him about the incident with the ticket writer. I was hoping that he could see my frustration with having to go through this scenario twice but he did not seem to care. He also didn’t care that people might be getting billed twice for parking. Seems to me like they have quite the racket going. This just aggravated me more and I told him that if this happens often that I would likely not be parking there again. When he finally decided to waive this BS ticket he then told me that he was writing in my «record» that I would not be parking there again! Like I was somehow at fault for this situation. I am not a business major and I don’t know a whole lot about the parking garage profession but this does not seem like a model to retain customers. What a joke!

I would suggest POSTING that a person will be charged the daily rate of $ 12 if one parks here from approximately 10 pm to 12 am and the barriers are up. There are no options to pre-​pay since there are no payment boxes in sight. Please correct me if there are payment boxes and tell me where they are! The attendant booths are empty, yet there is some life form present to put the little yellow «ticket» on your windshield. However, this life form can’t keep track of how long I’ve actually been parked there. I should have been charged the 1 – 2 or 2 – 3 hour rate of $ 6-​$ 8 instead of the inaccurate $ 12 fee.

18 months later and their system still sucks. Now you have to insert a charge card just to get into the place. When you try to leave, you’ll be happy if the machine accepts your card. About half the time it takes multiple attempts before the machine stops saying «turn card over». The machine says this regardless of which way you insert the card. There are, after all, only four ways to do this «correctly» and it often dislikes all four.
There are better parking sites nearby.

I parked in the 200 W parking lot, and paid, but in the wrong slot! I received a $ 50 ticket, but appealed it. I called Ampco — after searching online for their number because they don’t list it on the ticket — to check the status of the appeal. Every time I called I got a live person to direct my call, and a live person called me back within an hour when I did have to leave a message. Everything was straightened out within a day! Just make sure you double check the numbers on your spot because they are a little worn.

Do not park here! In early March I parked my car here to go to Capitol Theatre. When I came back there was a $ 50 «ticket» on my car, saying if I didn’t pay they would send the bill to a creditor. The charge was $ 3 and I only had a $ 5 so I put that in the slot. So, in fact, I paid more than my fair share.
After no response sending a letter and calling, I filed a complaint with the BBB. In response Ampco sent a picture of the paybox with a timestamp and, lo and behold, there is money in my slot! No mention if I have to pay the «ticket» or if they are still able to send their credit hounds after me to ruin my credit. Did they think this photo proved I didn’t pay or what?
I’m still hounding these people.