White Arbor Bridal & Formals

The most RUDE and terrible service ever!
We booked an appointment with this place during a wedding expo a few weeks ago, and the minute we walked in, the «host» asked us if we had an appointment, we excitedly confirmed that we did, the host immediately and rudely said, «Well, not today…». We even showed her THEIR business card with the time and date, they then told us that they cancelled it.
We drove over an hour to this terrible place! They weren’t even willing to service us and told us to go grab lunch and MAYBE they’ll help us afterwards!
I don’t ever like to pull out the «race card» but I feel like we were treated unprofessionally because we weren’t white.
TERRIBLE experience! I will NOT recommend this place to ANY of my friends and family!

I have never had to deal with such rude or incompetent people in my life. What business refuses to help a paying customer? I will be telling every sorority on Michigan and EMUs campus to NEVER work with them.

Wow, I cannot say enough positive things about this bridal shop. The customer service was top notch. Diana was amazingly helpful with my dress selection process. I arrived a few minutes late (direction challenged) and she did not resent this at all, which was nice. She asked for my budget and then directed me to dresses that would be within my budget. She did not judge or mind that I had a lower budget, which was fabulous.
They have a wide range of «off the rack» dresses for steals. I tried a few «off the rack» dresses and a few regular ones. I loved everything I tried on and Diana was helpful in getting me into the dresses. She was very nice and helpful. She also was polite and courteous. I felt very welcomed in her store. She made my family feel comfortable. After I finished trying on a bunch of dresses, she did not pressure me in anyway. I narrowed it down to a couple selections and she stepped away so I could discuss it with my family. It was very nice. I am glad she did not pressure me and she made me feel very welcomed in the store. I decided on a dress and then purchased it! It was a very fun experience. I would recommend this store to any bride. They have a wide range and something that can fit anyone’s budget!
A++++++++++++++++++++

I went shopping here last night and had a wonderful experience! First of all, they adjusted their hours and stayed open late to fit my schedule. How cool is that? Not only did it work for me time-​wise, it meant I had the store to myself!
I had a fantastic time with Diana. She really listened to me when I described the style I wanted and my budget. She helped me try on many flattering gowns and took really helpful photos so I could show my friends back in MD the front, back and sides of the dresses.
They had so many options, from off-​the-​rack dresses to recent, trendy designs. I am still pondering on my dress search, but no matter what I end up with, I am really glad that I shopped at this store!

I originally shopped for my wedding dress at White Arbor Bridal last fall, and returned for a second trip at which time I purchased my dress from them as well. I was pleased to originally meet them at a bridal expo and then learn that they were located so close to home for me. A good bridal shop in Saline, who knew?!
The store is conveniently located, spacious, and clean. Their selection of dresses is fair, though they only carry a few designers (4, I believe), there are plenty of different sizes and styles for everyone. I was impressed by the wide options available in what some other shops consider to be a low price point, at the $ 1500 – 2000 range. I have dealt primarily with Tracey when visiting, and she was great in every way. Knowledgeable, friendly, and respectful. She has all kinds of tips for dress wearing, removing, primping, etc and has shared them throughout the experience. She was more than helpful also when I returned to try on my dress an additional time for measurements related to accessories my mom will be making for me.
Flexible evening and weekend hours are another bonus for the busy bride!
My purchase process was pretty easy. My dress arrived ahead of the estimated time frame, and I am storing it on site. All in all, I have been very pleased with my experience here and encourage others to check them out too!

When I was shopping for my wedding dress this past summer, my mother and I walked in here at the end of the day exhausted after driving around to different bridal shops in southeastern Michigan. To be honest, I had low expectations before entering this store but was very pleasantly surprised. As the other reviewer commented, the store is not particularly large in size or selection, however, they have some really beautiful dresses. I had the opportunity to speak and work with both owners and the seamstress they work with and all three women were incredibly nice and helpful. The dressing rooms are spacious and you wouldn’t struggle to try on and even a large or pouffy dress. The dresses are very reasonably priced, as well. Diana mentioned that the most expensive dress they carry is $ 2000 because they want to make sure that they carry things that are affordable. Also, White Arbor was the ONLY store that allowed us to take pictures of the dresses I was interested in. The purchasing process went very smoothly and the dress was ready to be picked up when we were told it would be at the point of purchase. If you are looking for a place to ask questions, not feel judged or pressured into a purchase, and generally have a wonderful bridal shopping experience, I would recommend trying White Arbor.

I shopped for my wedding dress here in October. While I didn’t end up purchasing my dress here, I had a great experience shopping at White Arbor which is a fairly new store. It’s very nice inside, very clean, and the dressing room spaces were probably one of the best in any of the stores I shopped at – very spacious and comfortable! Diana was very helpful, patient, and respectful in all aspects of my appointment – I didn’t feel pressured or rushed at all. While I can’t speak to the purchasing experience at White Arbor, I would definitely recommend this as a place to shop, and it’s especially great that they are open 7 days a week. Their selection is a little bit more limited than other places in the area, but they have some really beautiful gowns!