O Reilly’s Auto parts

We have been buying parts at O Reilly’s (esp the one on S Main in Salinas) for years and appreciate their good values, price matching, oil recycling, etc. New Year’s day we had trouble with a dead battery. The place where we bought the battery was closed for the weekend. A friend said go to O Reilly’s… they always help! And they did! They put a charge on the battery and tested it. The next day I went in and they tested the battery again — installed. I also needed a tool to remove our Prius oil filter. They had a part sent over from the other store so they could check and be sure they sold me the right one. I worked with Silvester and Obaldo — they were efficient, helpful, patient and very knowledgeable. They not only helped get our car going again, they helped us understand the problem. Thank you for terrific service!

Bryan at this store was so very helpful & diligent in finding the problem with my charger plug.
He didn’t give up after multiple places he had to look for fuses on my Mercedes C230.
Bryan is truly a dedicated employee.
Thanks again!!!

O’Reillys deserve zero stars. Their services the one of the worst I have experienced. They don’t know how to order anything right. The service is one of the worst at this location in Los Banos. Dose O’Reillys just hire all the lazy people or what !! Thank god there a auto zone down street !!
People whatever you do don’t shop at O’Reillys it Will ruin your day!!! And this is not for all the O’Reillys just the Los Banos location!!!

I was looking for some Prestone or a type of anti freeze that first came with my car and worked best for me. The salesman recommended the store brand that doesn’t work as well. The clerk also said, «your wallet looks as beaten up as mine is» which I didn’t find funny. A lot of asian car owners need Zerex and I hope O Relly’s puts it on the shelf.

I’ve been going to this store for years and I have never once been disappointed with their service. If you go here ask for Mike. He’s knows everything you’re concerned with and will help you with anything. He’s awesome!

I’ve been a customer of the O’Reilly’s on South Main for years, and I’ve always been highly satisfied. In light of Parviz G.‘s ranting, hateful, grammatically incorrect and often misspelled review, I feel the need to share a recent, great experience I had there. I went in with the expectation of purchasing a tail light. I was greeted when I walked in and asked if I needed help. I thought I knew what the part was, so I said I was ok. Once I got to the bulbs, though, I started to second-​guess myself and decided to look through the parts catalog to double check. Another associate was at the back counter and saw me thumbing through the pages and asked if he could help me locate the part. He quickly found it in the computer, came over and retrieved it, then asked me if I needed anything else. Since that was all I needed, he immediately offered to ring me up. It was quick and much less expensive than I’d anticipated.
When I walked out I decided to quickly swap out the bad bulb. After I did and tested it, the light was working inconsistently. I spent a couple minutes trying to figure out the problem when the employee who had greeted me came out to see if I needed help. After checking the connections he told me it was probably an electrical problem or that I needed a new tail light harness. He told me that in any case, it wasn’t the bulb and offered to return the bulbs I’d just purchased, even though they were open! He even, offered a couple suggestions for shops that could take a closer look and wouldn’t overcharge or try to get me to buy other services I wasn’t in the market for.
I really felt the need to share my experience after reading Parviz G.‘s horrible rant. «Gangsta Maria» wasn’t there, and I was one of only about 4 customers at the moment, but I was treated very courteously and professionally, as has always been the case. I have never witnessed other customers being ignored or mistreated, either. Sure, sometimes they can get busy and they do have just a couple employees at a time, but they give each customer the time and respect they deserve. Sounds to me like Parviz G. was having a bad day and decided to plop out some hateful, unfounded judgements. («…replacing qualified employees by tatted-​out-​toothless gangstas who know cars only because they steal them» — Really?!) Unilocal has «reviews that are not currently recommended» and Parviz G.‘s should be one of them.