Willamette Park Apartments

Lived there for 6 months while we looked for a home to buy.
Amy, Valerie, and Jesus were all wonderful. Very friendly, and trustworthy. I’ve had horrible experiences at apartments before, but this place proved that apartment management can do a great job.
Our apartment was in great condition when we moved in (and we kept it that way).
The apartments were very well maintained.
Their prices for rent, cleaning, etc. were more than fair.
This place is also exceptionally awesome if you have a dog because they have a fabulous, private, off-​leash dog field. My 4-​year-​old daughter also loved to pick bouquets of wildflowers in it.
Thank you, Amy, Valerie, and Jesus!

Once the management changed to Greystar, the apartment complex went way downhill. The office staff is unprofessional, sometimes very rude, and doesn’t seem to have much experience in their field of work. The price of the apartments went up drastically and they added a parking fee. For such a small apartment in West Salem, it was no longer worth the cost.
When we told them we were moving, they refused to give us a final walk-​through. They also refused to give a rental history to another complex until we gave a 30 day notice (why would I give a notice without ensuring I had another apartment lined up??)

This apartment complex was great when it was called Rosewood Lane. However, after changing hands to Riverstone Residential Group and then again to Greystar, there has been such a decline. It became more difficult to put in a maintenance request, since instead of going to office, I would have to call a 1 – 800 number. The maintenance was quick sometimes but other times took a while to get to. In addition, the residents that live here have no idea of respect. Some let their children run up and down the stairs, making it noisy for all and also my neighbors in particular have been so rude and noisy with no respect for quiet hours or for the people that live below them. There are a lot of families that live here, so it can get very noisy as the walls are very thin. When the complex changed to Greystar, the management added an additional $ 15 charge for a parking space each month. I am so glad to be moving out of this place in a couple of weeks, because it has been an unpleasant experience for the last year.

They charge you $ 15 a month for parking. I have never seen an apartment complex charge you to park. They have ample parking for everyone and plenty of covered spots. They are just price gouging this point.

One of the few places in town that accept large dogs. Decent location. A little overpriced for not having a pool. Parking spaces are too close together. But… It’s an apartment so you get what you pay for.