SmileKeepers Dental Salem Lancaster

one of the best dental place to bring your kids .
I was here last week with me little girl and boy
they had a good time and very happy
thanks to everyone
smilekeepers dental #1

When I was in high school I was rough housing with a friend and we tumbled into the back of a van, the only causality being one of my front teeth cracking in half. I went in to my dentist at the time and got it all filled in– they said to expect it to last about ten years. Sure enough, almost ten years to the day, my tooth just fell out of my mouth and I had to go in for another ten year fix. Unfortunately, I didn’t get another ten years, I got about ten weeks. Wouldn’t you know, on a FRIDAY night, my tooth just comes tumbling out again. How frustrating! So I discovered Smile Keepers while searching on A Saturday morning for a dental URGENT CARE. I sure as hell did not want to go through a whole weekend with a painful nerve sticking out and looking like a bumpkin. Much to my great excitement, SmileKeepers, advertised as the very urgent type of care I was looking for, was able to get me in that same day. They told me on the phone to expect a long wait but that they could certainly get me fixed up that day. And hey, who HASNT experienced a long wait for an urgent care, right? So far so good, right? Well… After the exceptionally long wait (about five hours) … They didnt fix my tooth. I was told to come back next week. Wait… What? I’m here RIGHT NOW. And you told me you could do this TODAY. The whole point of advertising as an URGENT CARE is to fix problems URGENTLY. If I had known that I was going to have to wait until NEXT WEEK, I would have just waited until NEXT WEEK and gone to my normal dentist. And here’s the thing: despite my use of ALL CAPS, I do not know how to throw a fit in public or make it known in any way that I am displeased with any type of service. I am polite to a fault and I would rather take it up the you know what than make anyone feel bad for any reason. But I wanted my darn tooth fixed so I politely and nervously tried to explain that I was promised a service on the phone and I was unhappy that I did not appear to be getting that service and the receptionist got extremely and obviously peeved. Now look, I understand this was not an uncomfortable experience for ANYONE, but you as the professional have an obligation to take the high road, especially when I’m doing MY best to be polite but objective. But no, I didn’t get my tooth fixed. All I get are text messages from this place frequently reminding me that it’s been more than six months since my last visit. And nothing I do seems to turn these text messages off. I got my tooth fixed, but not through them.