Sid’s Home Furnishings

I absolutely hate preconceived notions because I look young and I don’t dress flashy! The furniture is ok, some unique items. Apparently they’re having a sale with 40% off which makes their pieces more competitive with price but their SERVICE IS HORRIBLE!
I found two pieces I would have bought at list price without blinking! Even though they are probably over priced, I know what I want when I see it and would t mind spending the extra amount for it!
When I asked about exchanges or returns the man turned her a nose up and said, «I’m not in that business and the restocking fee would break your budget»!!
I didn’t have any lead up conversations with anyone at this store!
I explained that It challenging to spend $ 800 on a three foot cabinet to get it home and not like it in the corner of my room. He then redirected me to the 4 other levels they have and suggested that he had «other pieces in all different price ranges».
I’ve never felt so compelled or insulted enough to immediately pull my phone out in their store to write such a horrible review! This company will never get a penny of my money. Shame on you for your ignorant judgmental thoughts and very poor customer service!

Visited Sid’s a while back as we were moving into a new house and needed a number of items. I like doing business locally and Sid’s fit the bill. We visited a couple of times to get ideas and finally, when we were ready we went in, picked out a number of items that we were told were locally made (Eugene) and they could have to us in short order– the sofa we purchased took a bit longer and that was to be expected as it was a custom piece but they promised us delivery prior to the holidays and they delivered on that also– good prices, friendly and professional staff and very nice delivery people. They were on time, friendly and remembered the dog and his name on the second visit. They set everything us and hauled away the packing material. All in all a great experience and we will be back.

this furniture store has been around for quite some time and most of the people in Salem have always been very very very happy with what they do for them.
this is quality furniture not some Chinese piece of crap.
said the original owner has passed away but his son Alan takes full control of what goes on here and will help you any way possible.
I have in the past bought top quality mattress is here, with better price and then you get from a normal mattress store.
my last purchase was a beautiful couch that was made in Texas, and it was feather down stuffimg. the quality of this piece is superior.
there is definitely room for negotiation when you look at the sticker price really just ask for Alan and he’ll do his best to set the price right.
delivery time was on time.
the entire store is nicely set out for you to view the product.

Don’t shop here! We spent several hours working with a friendly salesman while picking out our furniture, taking measurements, picking out fabric and deciding on price. He kept talking about how long Sid’s has been in business and that they really take care of their customers. We waited the full 5 weeks for our furniture only to find out that they did not order our furniture correctly. I talked directly to the owner, Allen. His solution for «taking care of us as a customer»? Charging us more money to order it correctly and wait another 5 weeks for the correct furniture to come in. I tried telling him that his salesman had gone over all of the details of our furniture purchase (including coming to Allen to get a price quote) so I didn’t think it was right to charge us more for the furniture that we believed we were already purchasing. He was not willing to even consider it to keep a happy costumer. I also found out that Allen is not even a relative of the original «Sid». Allen just purchased the business. I’m sure Sid built this business on a quality product and customer service. Although Allen may provide some quality furniture at the moment, he will not be able to ride Sid’s reputation with customer service like this. We took our money elsewhere and found a business that has truly been family owned since 1916. I got the quality furniture I wanted at a better price than Sid’s. So, I ended up a very happy customer… just not a costumer of Sid’s.

I found this store 8 years by chance. I was looking for a ‘blonde’ dining set, smaller for a new home we had just purchased. I found the perfect wood dining room set-​and could select various fabric colors for the chairs. Free delivery-​table and chairs were set up without a problem. They are fantastic quality (a Canadian company). Three years later I wanted to get 2 comfortable chairs for a reading area. I found just the right fabric at Sid’s store. The chairs are perfect-​comfortable and very well made. 3^rd visit: wanted an accent chair for the living room: again, found a high quality chair, selected wonderful fabric and again, love the piece. The 3^rd visit was a bit different as I thought the sales person was a bit ‘off’ that day but the quality of the furniture is more important to me than a sales person’s mood. Today I am looking for a king headroom for our guest room – of course I am checking out Sid’s store first.

Horrible customer service. The guy «helping» me totally stereotyped me as not being able to afford something just because I was young. I told him I liked a bedroom set and asked if he could price it out for me and he responded with «well what’s your budget?» I told him 2k and he just said, «well then it’s about 2k.» He then left and went to help a new customer and didn’t even give me a card or ask if I needed any more help. Also, I told him I had looked at Ashley Furniture and he laughed and said «don’t buy anything from them. Always a bad experience. Read their Unilocal reviews» funny thing, I went and looked them both up on Unilocal and Ashley had 4.5 stars and Sids had 2. Good one, sir!

We bought a new Sofa and recliner from Sid’s. We were replacing the ones we had bought from them about 15 years ago, which had finally worn out. The new pieces we ordered were a sofa with power recliners and power recliner with microfiber fabric. The model Sid’s had in the store was leather, we liked the feel, but ordered the microfiber instead to stay within our budget. When we got the new ones delivered, they looked great, but discovered they didn’t «fit» us. Our legs hung over the edge of the recliners which was very uncomfortable. We tried it for a couple of months to see if they would” break in” and adjust to our fit, but they didn’t. Not knowing what to do, we went in and talked with the owner, Alan. We expected to be stuck with this furniture since every other store we had shopped at had told us, once you buy it, it’s yours! Alan explained to us that leather stretches more than the microfiber and that was the issue with the furniture not «fitting» us. We didn’t sink down into the cushion causing our legs to extend out too far. To our surprise and great pleasure, Alan said, find something that will fit us and we can return ours with a 100% refund! What a relief, he also said we can keep them until our new ones arrived! Alan never showed frustration with us as being «picky», or hard to please customers. He was very kind through the whole process. Alan, knows how to treat his customers, it’s a very simple concept. Try getting that type of service from the other stores once you have had delivery! We ended up buying a different model with leather, it’s looks fantastic and «FITS» us! We won’t shop anywhere else. Sid’s has been family owned for eon’s! Oh, one more thing, Sid’s furniture is high quality, not made in China, there is a difference!

You may discount this review because we have not purchased anything yet. Don’t.
For what it is worth:
1. We live in the Portland area and are stupid picky about furniture purchases, to the point of waiting years until we find what is just right.
2– I know good furniture because my father was a cabinet maker and taught me well.
3– the sofas and chairs… upholstered furniture is mot our style choice, but seems to be well made.
4. The percent off the list pricing policy is annoying. Period. Tell me the real price. Period. It must serve Sid’s son well. Other places with good furniture do it as well… Schatz, Ethan Allen… no excuse. True.
5. The wooden furniture office, bedroom, kitchen dining room are fantastic quality, and if you get a decent price. You get what you pay for. I would not say heirloom quality, but really solid lasting wood furniture that, unless you abuse it, you will pass down to other generations.
I challenge you to find bookshelves or desks better than these.
6. I think the «free» delivery (including Portland) is BS as well, it is built into the price. No problem… it’s easier to decide whether the purchase is worth it without add-​ons.
7. Regarding the poor reviews below. I was treated well, with respect and I didn’t buy a thing. I don’t need a new friend nor am I furniture shopping looking for a discrimination suit! I suspect if «tattoos» below really needed furniture and earnestly shopped here, they would have been treated like their money was green as well. Just a hunch…
Silly reasons to slam a place. Grow up, or vote with your feet/$‘s.
I will be back with my spouse to buy, not look. (if we can get the right percent off!)

The product at Sid’s is good quality that will last a lifetime and that is what we wanted. We’d just been in some warehouse looking place with furniture and prices that seemed like everywhere else, a woman walked up to us and said, «we have cheap prices and can get you a deal.» Gee, that doesn’t sound like a good quality product when the salesperson calls it «cheap».
We found the salespeople to be sort of, anti-​pressure which may be what reviewer Audrey was reacting to, non pressure by trying to convince you to not buy today but to wait a bit, discuss, compare, etc. For such a long term purchase (this is not disposable furniture) that’s probably wise but it’s also just another sales tactic.
Mainly we bought the couch because, after shopping for a sofa for 2+ years, my husband sat it one and said, «this is it,» and that was that. We got to pick out fabrics and only after an explanation of what all the codes meant and a lesson on wear of different fabric types (über fashionable, doesn’t last as long but you’re planning to recover vs. classic long wear that shouldn’t require reupholstering for a long time). After sending us off with a fabric sample we decided at home that we really needed an accent chair too. So, that «don’t buy today» thing kinda worked out for them and I got a fun accent chair that is just my size. They advised it would take 45 – 60 days but our couch and chair arrived in just 35 days. Nice!
Now I did take one star away and this is because there was one thing in the end game that was kind of in poor taste. We had ordered pillows but the delivery people delivered more than what we ordered but in a different shape that probably matched the couch better than the ones we choose. We thought that maybe it came with? Well, we didn’t want to stir up trouble so we just shrugged our shoulders and said, «whatever. cool.» A week later we got a call that we’d received them on accident and could we give them back. No problem with us except that now someone has «new» pillows that aren’t so new and it just seemed tacky.
Any-​hoo, should we decide on any further big furniture purchases in the future we will be back. For the quality, for the anti-​pressure sales people and because they really do have a lot of really gorgeous pieces.
P. S. FREE DELIVERY! Woot!

Was told to come back when my husband dicided what I could have!!! Doesn’t the salesman know who makes the furniture decisions? This company needs a HUGE attitude adjustment in order to stay in business! When asked about financing, he said, sure, we have it if you really want to disclose your information. What the heck?

if you are someone who cannot think for yourself or make up your mind on a purchase, go here. if you LOVE salesman following your every move… and eyeing you from afar, go here. if you love every item being WAY marked up, but every item has some super secret % discount attached to it, go here. if you love walking around 4 floors of crap, go here. i cannot for the life of me see how this place is still in business. seriously now people.