Radiance Aveda Lifestyle Salon & Spa

This a great group! I have had my hair cut and/​or colored and styled by Skye and Desiree. I have also been helped out by Elyse and Kori. I’m sure everyone that works there has helped me at one point or another. I have branched out and done fantasy colors twice now, once purple, currently a blue-​green. I am loving it! I get so many compliments. Whether you are looking for a basic cut or some crazy color, these girls can do it. I also get my eyebrows done by Kelly, and she does a terrific job. My husband has had a haircut here as well and had a great experience. Highly recommend.

I got a great blowout for a wedding from Sky. Looked excellent and held up great. This is also a no-​tip salon which I thought was very classy.

Love, love, love this place! I’ve been a few times now. Everyone is always welcoming and friendly. The salon is spacious, clean, and bright. I never have to wait for my appointment; they are always on schedule. The employees take your coat and hang it in the back for you. There is a small waiting area with water (often infused with fruit) and little candies.
I’ve gotten my eyebrows waxed here a few times and now I don’t want to go anywhere else. Kelly, the senior esthetician, is super friendly and engaging. She is an eyebrow magician! She is quick but doesn’t rush. She does the best job anyone’s ever done on my eyebrows. She clearly pays attention to the shape that works best for my face. No pain. No irritation or breakouts the next day, even though I have very sensitive skin. Kelly recommended a great eyebrow pencil to fill in my sparse brows but she was not pushy at all. She’s fantastic!
I love the separate shampoo room with comfortable chairs and dimmed lights. I’ve always been offered a complimentary mini facial and when I take them up on it it is always a good experience. Elyse has cut my hair multiple times now. She listens to what I am looking for and always does a great job. I always leave happy with how my hair looks and feels. She recently dyed my hair blue for me and did a fantastic job. Desiree has cut and colored my wife’s curly hair multiple times now and I always love what she does.
This is the first non-​tipping salon I’ve ever been to. At first it was awkward for me, especially because everyone there does such a great job and I want to acknowledge that. Now I’m used to it and appreciate that the price listed is the actual price and I know what to anticipate. I’d like to stop by A&J (a bakery a few doors down) and bring a box of baked goods with me next time as a thank you.

Because of an error on their part… the young lady who scheduled my appointment last week put me with a stylist who has not worked there for more than a year… I did not get the haircut I expected and when I called to find out what happened with their scheduling, was told «She (the person who put me down for 10:15 this past Saturday with Kelly) probably misunderstood what you wanted.» Um, ok… she said Kelly hadn’t worked there for «over a year, so maybe she thought you wanted the esthetician Kelly.» (Because «I’d like to make an appointment for a haircut,» sounds just like «I’d like a facial… eyebrow wax… etc.») I was however in their system for a cut and blow-​dry at 11:00 with someone else. Clearly someone saw the error and made the change, though notifying the customer is probably a good idea… just a thought… I was amazed at the attitudes of the two people I spoke with, first the person in the Salem salon, when I showed up for my appointment and then the woman I spoke to at the Marblehead store, as you schedule through their Marblehead location for both salons. I declined another appointment, at a later time and when I did she responded, «Because you’re mad because we made a mistake.» Awesome customer service tactic… blame the customer who’s plans were messed up because of your inept abilities. Oh and before you respond by saying you tried calling me… three calls, no messages left… I was unable to take your call as I was attending the event that I wanted to have my hair done for. Thanks for the effort…
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Hands down the best salon experience I’ve ever had! I was extremely nervous about a wedding that I was attending that day so I opted to let them do my hair. One less thing to worry about! My hair not only came out amazing but it was like a free therapy session as well. Kori was great and such a sweetheart! The lady at the front (didn’t get her name, sorry) was amazing! I told her a little about what was going on and she calmed me down immediately. She was just really caring and sincere. I asked for a little make up help as well and they took the time to give me a ‘finishing touch.’ After I was done I was so happy that I was literally ready to start handing out $ 20’s to say thank you and give them a good tip. They wouldn’t take a cent! Unreal! I insisted, and still nothing. I paid for my hair to be curled and that was it! What a difference they made in my day! Well done ladies, well done!

Next time I might have to ask my sister who she went to, because I’m not thrilled with my cut at all. The mini-​facials are nice, the staff is friendly, the products are of course very nice, but I’d think twice before going back.
My stylist and I agreed on collar-​length and the next thing I knew, it was at my chin! At first I thought it was just getting used to having shorter hair, but now I’m realizing that I’m outright embarrassed to be seen with this haircut. Guess I’ll practice my at home up-​dos until this grows out in a few months.
Before anyone gets defensive, I showed my stylist a series stylized images, but I wonder if she understands the concept of when you roll/​curl your hair it looks shorter? I wanted mid-​length hair and instead I got the «suburban mom» cut.

I had my hair styled by Elyse today. What a great cut! I showed her a photo of what I wanted and she replicated it beautifully. I even gave in and let Elyse color my hair what a difference from my home coloring. As usual the staff was pleasant and accommodating. Elyse, I received 49 likes on my beautiful new doo. Thank you

I love this salon! I came in my first visit with an uneven long-​bob, I had just gotten at another salon. It was corrected by the stylist Eylse and made me fall in love with my new hairstyle. I also went from a brunette to a pastel pink, so she bleached and colored my hair which went amazing. My color was gorgeous and my hair still felt healthy. The mini facial with my shampoo was lovely, as well. I really enjoy the refreshments they offer too! Super friendly staff. From the receptionist, to the woman who shampooed me and Eylse who cut and colored my hair. I’ve been going here ever since!

Elyse in the Salem location is AMAZING! She listened to what I wanted, made great suggestions, cut & highlighted my hair perfectly. Love the complimentary mini facial, and was (pleasantly) shocked when she said this is a «no-​tip» salon! Really great experience — will be back!

Had my hair cut and colored by Desiree and she did a great job! It was my first time getting a cut with her and she asked really good, detailed questions that made sure we were on the same page. I’m indecisive and really look to my stylist for ideas and Desiree was great! She gave me a great cut and the color… gorgeous! She happily tweaked things along the way to make sure I was happy!

In Salem for a friend’s wedding this weekend. Found this place on Unilocal.Trish did an amazing job styling my hair.
I went in feeling asleep, and left feeling alive.
Loved the happy vibe, bright sunny windows, and the mini facial.
Trish even gave me a lesson on how to attempt recreating the style at home.
Thanks ladies!

The color was left in for 60 minutes without a single check. After an hour, I asked about this and was told Aveda color can stay on between 30 – 60 minutes. This may be true, but a check during that timeline would seem prudent.
The cut looked pretty good until I got home and realized I had stray, uncut pieces in the back.

I have only been coming here about 6 months or so. but i love it! Desiree is fantastic as a stylist. Once i got over the prices I realized it was worth every dime. I would recommend her to anyone!

My hair was so awesome after the visit!

Visited Salem for a wedding last weeknd. Since I had most of Saturday to primp, I wandered into Radiance for a facial and fancy updo. My facial with Kelly in the morning was AMAZING!!! She expertly evaluated, hydrated and gave me a glowing complexion– friendly without taking away from the relaxation. That afternoon, Elyse turned my long, limp locks into a fun and fancy updo befitting the new LBD for the occasion. Reasonably priced, expert skills and friendly– enough to prompt me to give away the stars and write my first Unilocal post!

I had heard good things and I went once. I will not be back.
While the hair cut was what I wanted, the stylist then offered to put a streak of color in my hair. It’s something I always wanted to do so I went for it. It was actually ridiculously priced for one small section to be blue. It was also NOT where I wanted it at all. I don’t think she listened to me. The only time anyone could ever see it is if I put my hair up in a pony tail, and I got a bob… so…
I had booked a later appointment so I could go after work. (Which was ridiculously confusing with their crazy schedule split between the two locations. I don’t get it). The stylist offered all these treatments, which after having a horrible day at work, I was game for a little pampering, but she rushed through everything so she could get me out of the chair and leave herself! Look, I get it… it’s been a long day, and you want to go home too. But I made an appointment, you offered to pamper me, and I accepted. I also paid for it. However I was so rushed, I didn’t enjoy it one bit. In fact, I left feeling anxious and disappointed.

I had my first visit to Radiance last week and had a Brightening facial with Judy. She did a wonderful job (I’m still smooth and glowy) and I was shocked when I handed over a tip to be told that tips aren’t accepted. Wow! What a break for my wallet! My only suggestion would be to TURN DOWN the blaring music in the salon! The facial room was really nice but I found it jarring to walk in and out to an aural assault. I will definitely go back for facials.

Just got my hair cut by Corey (medium straight bob) and I loved it. She gave me exactly what I wanted, and it was a really high quality cut. I also liked the fact that she confirmed a lot of things with me several times along the way (length, part, layers) so there were no weird surprises. I highly recommend her.
I also decided to get a spur of the moment 10 min chair massage from Kelli and it was the best $ 10 I’ve spent in a long time.
The other added bonus is that Aveda is a non-​tipping salon, so that’s one less thing to worry about.

Love this place. I’ve been going on and off for 5 years. I work in Boston so I sometimes go to a salon in town for convenience but always come back to Radiance. So much better than the Boston overpriced and under serviced salons. I usually see Sam for my colors and cuts… she listens and gets it right the first time. I’ve also seen Desiree and Cori when Sam hasn’t been available and they are both great as well. And the free mini facial and no tipping policy is unheard of and much appreciated!

I ended up at Radiance after deciding I really, really needed my hair cut, like, immediately, and my current hair stylist was not working that day or anytime in the near future.
I made a same-​day appointment with Desiree who was wonderful! I wanted something a little different, and let her kind of do what she wanted– and I’m so glad I did. I also asked her to change up my color a bit and add some two toned highlights. Aveda color is great, it looks so natural and smells so good.
The mini facials that they offer for free with your cut/​color are great. It’s a nice little pick me up during the day. They also have a no-​tipping policy, which keeps their prices overall under many of the other salons I’ve tried in Salem.